1

Ranee V.

“Tracy was very helpful when I was in a pinch that’s for sure. Quick prompt service.”

2

Fanta M.

“Sam was very helpful and knowledgeable about his job.”

3

Christian B.

“Sam was great helped me out with exactly what I needed and had my best interest in mind.”

4

Caitlin S.

“AMAZING SERVICE!! Logan HeLal is truly a life saver and made getting an insurance policy easy and quick, eliminating all the anxiety of the process! Not to mention I was met with friendliness and compassion! I will be recommending him to all of my friends and coworkers!”

5

Stephen D.

“Tracey was very helpful in finding the best coverage for our family.”

6

Rhonda H.

“Tracy was great. She helped so much with our insurance. She let me know about how to save some money. I was paying for insurance that I didn’t need. I would definitely recommend her and your agency.”

7

Jill F.

“Very helpful and informative, thank you!”

8

Billy B.

“The lady I spoke to was very professional and helped me get the best coverage for our home.”

9

Maria M.

“Great customer service & friendly staff!”

10

Dana L.

“Sam was great. I had lots of questions and pushed very hard. He not only answered all my questions, he did so in a very calm and professional manner. In addition, he made and explained thoroughly suggestions. The result was a change in policy that I was comfortable with.”

11

Niharika M.

“Tracy is so kind and knowledgeable so easy to work with and gives great understanding of the policy.”

12

Dana B.

“Sam was great and handled the call perfectly with me! I’m not easy and very direct. He didn’t let that stop him from servicing me as I needed.”

13

Jared W.

“Great service.”

14

John C.

“Everything was seemless and they were very responsive.”

15

Tom P.

“I was able to update my auto policy and had questions answered about adding my son to a policy. The experience was successful and helpful”

16

Billy B.

“The lady I spoke to was very professional and helped me get the best coverage for our home.”

17

Connie M.

“The situation, I wasn't aware of, was handled professionally and resolved quickly. Always great customer service.”

18

Billy B.

“When I called to get a quote for Homeowners Insurance the lady that I spoke with was very professional and did not try to sell me more than what Coverage we had discussed.. I highly recommend Dusty Wallace Ins., for any insurance needs you might want.”

19

Tom P.

“I was able to update my auto policy and had questions answered about adding my son to a policy. The experience was successful and helpful.”

20

John C.

“Everything was seemless and they were very responsive.”

21

Connie M.

“The situation, I wasn't aware of, was handled professionally and resolved quickly. Always great customer service”

22

Alice M.

“Very happy for the prompt service and response.”

23

Bill T.

“Wallace is always a very nice insurance company when we call. They don’t play around they take care of you. They tell you what you get and they always send us our paperwork and everything that we need. Very good company.”

24

Pamela W.

“Sam took the time to ask questions and explained everything that I didn’t understand. Knowing that the storms had everyone busy, he didn’t rush me through the conversation and explained the process thoroughly.”

25

Jack D.

“Allison O'Neal was very helpful. She was efficient and answer my concerns quickly.”

26

Cindy D.

“Very professional and answered all my questions.”

27

Brian S.

“Sam was great. He quickly swapped out a vehicle on my policy to a new one, walked me through each of the options in relation to my other coverages and reviewed an incorrect claim issue I was experiencing. He ensured me those issues were not a problem and had been closed out.”

28

Jennifer J.

“They are always very quick to help with anything I need and answer any questions.”

29

Rhonda H.

“It was a pleasure to speak with someone who was knowledgeable and helpful during a difficult time. Thank You, Sam Romero!”

30

Bill T.

“Wallace is always a very nice insurance company when we call. They don’t play around they take care of you. They tell you what you get and they always send us our paperwork and everything that we need. Very good company.”

31

Charlene G.

“I love Allstate”

32

James W.

“Sam was very knowledgeable and helpful on the phone with me today. I was interested in saving some money on my multiple policies and he walked me through all of them and ended up saving me some cash. I have been with Dusty Wallace for many years and can say without any hesitation that I am totally pleased with the service I get. I would definitely recommend both Allstate and Dusty Wallace to my friends and family.”

33

Alice M.

“Very happy for the prompt service and response.”

34

Shane D.

“It was very streamlined. Sam answered every question and gave very in depth reasons why. Very helpful.”

35

Carol A.

“I really liked Sam. He was very personable and professional. Great hire!”

36

Tami J.

“Allison was great! She was patient and repeated what I needed and was able to offer me substantial savings on my car and home insurance.”

37

Roberto M.

“Speaking to Sam and Allison (who are real actual people) and them listening to my situation, they were very understanding and provided options for me to help me out with homeowner's and car insurance. I appreciate the fact that Sam spoke to Allison as well and Allison reviewed my potential policies in more detail and found additional coverage and some savings that I wouldn't have found by me trying to do this all online by myself. They made me feel comfortable enough that they didn't make me feel like a sale...they weren't pushy or rushed me at any time. For that I am very appreciative. We worked with each other as I provided them all the information I had so they could make a better, more informed decision for my situation. The bundle saved me a few extra dollars as well that will help go towards other things in my budget. Sam and Allison both explained the beginning process, what they would do in the background to notify the mortgage company (for escrow purposes) and the e-signature process as well. It's always refreshing to get to experience a different level of service and I'm glad I met Sam and Allison today.”

38

Michael C.

“Sam gave me the information I needed to make an informed decision on my coverage. Thank you very much.”

39

Jackie C.

“Good.”

40

Roger Q.

“Fast friendly service.”

41

Nancy W.

“Alison did a wonderful job answering all of my questions.”

42

Michael C.

“I have had the pleasure of speaking with Tracey Peterson every time I call and she has been amazing to work with.”

43

Kelly N.

“I love this agency. As a senior, I don't have alot of tech intelligence. Dusty Wallace and associates has been there for all my needs and I wouldn't change.”

44

James H.

“Answered all my questions and was able resolve my problem.”

45

Tony S.

“Found the team here very responsive and helpful in getting new policies in place.”

46

Terry M.

“So far so good. Allison and Tracey have been very helpful. When I had a question about coverage, both were immediately able to assist me.”

47

Tracey J.

“Tracey was so helpful and saved me $$$. Thank you!”

48

Michael M.

“Awesome and very happy!”

49

Victoria G.

“Allison was a great help!! Made everything so easy and smooth!!”

50

Karen B.

“I feel good about the entire experience. I have been with my current insurance provider for 30+ years (both home and auto) and was unsure about changing. However, after talking to your agency and comparing it with another Allstate agency, I believe I made the best choice for me. The representative answered all of my questions. My interaction with Allison confirmed my decision was the correct one.”

51

Deborah G.

“Allison is definitely an asset to your team! She was professional, knowledgable, kind, and just a pleasure to work with.”

52

Nathan J.

“Stacy was very helpful throughout the process.”

53

Farhan B.

“Very professional person and love the way he handled the call. He was able to help with all my questions.”

54

Paul D.

“Other companies have robot **** but these guys get the job done. Seriously! I’ve been with the Wallace team for 15 years and thankfully haven’t had to have a lot of contact with them. But with a possibility of a totaled car it was great to talk with a real person. Sam is the man! He walked me through the process. What terrific customer service. 10 stars for sure!”

55

Matthew C.

“Alison has been great to work with. Got me a good quote and has made the whole transition easy thus far.”

56

Lynda O.

“Allison ONeal was excellent, perhaps the most professional, knowledgeable, friendly and helpful insurance agent I have ever dealt with in over 55 years. I have a mortgage and insurance company so I have dealt with a LOT of insurance companies and have been with Allstate before in the past. I will be referring Allison to any of my clients and customers who need help with homeowner's and auto insurance. Thanks Allison.”

57

Dan B.

“Prompt, courteous response! Thank you!”

58

John R.

“Allison has been wonderful to work with. She was clear and explained everything.”

59

Mary H.

“Tiffany is very quick and helpful.”

60

Glenda M.

“Easy change made. Friendly, helpful, & informative service.”

61

Kelly N.

“There has never been a time when they didn't help. Friendly,helpful, and very knowledgeable. I think they're very professional”

62

Aaron B.

“Kathy has been a pleasure to work with during our process of gathering quotes and comparing insurance. She has been quick when compiling quotes and/or making changes, detailed in explaining the quotes and/or coverage limits, and very communicative throughout the process.”

63

Michael K.

“Always a great job helping us out with any insurance needs or information. Really appreciate it!”

64

Lisa Z.

“I really enjoyed Kathy Hamilton’s quick responses & trying to find me a good deal.”

65

Matthew L.

“I always have a good experience when I call the agency. Thanks Tiffany for answering my questions!!”

66

Randy J.

“Kathy Hamilton has gone well over the top in helping me to find an affordable policy for my purchase of a duplex for my brother and me.”

67

Karen S.

“Tiffany is fantastic! She is always willing to help. She always knows the answers to my questions.”

68

Robert T.

“As always, a warm and personal reception. I usually talk to Tiffany. She represents the Agency and Allstate to perfection.”

69

Troy S.

“Tiffany is always so helpful and friendly. Thank you.”

70

Timothy K.

“Great communication. They are always helpful.”

71

Patricia C.

“I have always felt confident when I speak with Tiffany that I am getting good advice and their very best price and honest recommendations.”

72

Lance P.

“I love it and feel very taken care of with whatever I need!”

73

Valerine C.

“I think Tiffany explained my coverages and assisted with my questions. I appreciated her patience.”

74

Jean K.

“Tiffany answered all my questions and was very knowledgeable. Great service.”

75

Stephen A.

“Thanks for the quick service!”

76

John G.

“As always, a quick response that was to the point and absolutely helpful and to the point. Thank you.”

77

Benjamin T.

“Everything is great.”

78

Sherry H.

“I love allstate they are helpful understand your problem they will help you in best way they can I love allstate. Thank you for service.”

79

Adolfo C.

“Thanks!”

80

Trent H.

“It's always good and consistent, I can count on them to get what I need done quickly and correctly!”

81

Rhonda P.

“Took care of everything very quickly!”

82

Hicham L.

“Great service and very professional and courteous staff!”

83

Adam V.

“Tiffany is always a big help and is always there when you need answers to your questions. Knowing that she is there is how Allstate is keeping me as a customer for life.”

84

Dian M.

“Tiffany was very helpful explaining my auto Policy however I am shocked at the increase in amount of money big change from a year ago. I did read the statement concerning the increases coming and want to thank Allstate for their support of elderly drivers who do not drive their cars very much.”

85

James Y.

“Ms. Devin was able to communicate the options/opportunities about your company's policies clearly and effectively to me; in a very friendly and professional way. i am glad to be one of your new customers.”

86

Thomas P.

“Received good service thank you.”

87

Melody C.

“I truly appreciate the service that I received from the Wallace group…auto and home coverage completed in 30 minutes. I was welcomed and made comfortable, everything was explained throughly. An hour later after arriving home all my documents were in my email box. Highly recommend.”

88

Sandy T.

“Tiffany Low is professional and knowledgeable.”

89

Donald E.

“Both Tiffany and Kathy are very professional and knowledgeable and I really appreciate it very much! Dusty Wallace provides great customer service to their clients.”

90

Connie C.

“Process to pay via charge card on the phone very easy and fast! Thanks!”

91

Eliyahu V.

“The best!”

92

Joseph C.

“Yes, Tiffany earns at 10 for certain. Handled our needs very efficiently with a great deal of clarity. Could not ask for more.”

93

Tom O.

“Excellent and responsive service!”

94

Mary S.

“Great interaction!”

95

Rhonda P.

“It was great! Tiffany was a big help!”

96

Jayne M.

“Always exceptional service. Thank you!”

97

Russ C.

“Everything taken care on timely bases.”

98

Jimmie M.

“I called because I had some concerns and spoke with Tiffany she was awesome and walked me through what I needed to know I appreciated her time so much.”

99

Glenn W.

“It was professional and informative as always.”

100

Hicham L.

“Wonderful service! You guys made it so easy to file claim and answer all my questions. Thank you.”

101

Mary L.

“Tiffany always goes above and beyond to assist with anything we need.”

102

Paul D.

“Great.”

103

Brian D.

“Always helpful and kind.”

104

Michael S.

“I have found the staff to be very customer focused and pleasant whenever I have called or requested info.”

105

Bruce D.

“Tiffany has gained my respect and appreciation for her professionalism and courteous, prompt service!”

106

John M.

“Very helpful in getting my needed information. Printed multiple pages of documents that I had requested.”

107

Kelly N.

“They take the time to call me and I feel as though I'm treated like a person not a number. As a senior citizen I'm happy with the price ,the coverage and the convenience. I would recommend Dusty Wallace and his team to anyone.”

108

Bill T.

“Great. Answered all my questions and very nice.”

109

Pete W.

“You respond quickly. You take care of my issues the first time. I'd like to know more about reducing my cost by taking advantage of any new offerings.”

110

Jasper E.

“As always, very professional, and informative, and always willing to assist in any given situation.”

111

Sam Y.

“I was taken care of.”

112

Sandra M.

“Appreciate the quick, friendly service by the knowledgeable staff!”

113

Richard D.

“Very positive experience.”

114

Donna A.

“Always friendly and helpful!”

115

Yvonne U.

“Scott is wonderful and resolved my issue.”

116

Chris S.

“Always a wonderful experience”

117

Dario S.

“Scott was very helpful, kind, and proactive. I really appreciated that. Thank you so much.”

118

Arvil B.

“Top notch, as always!”

119

Camila P.

“Devin Prestridge was awesome and very responsive. Would definitely recommend her.”

120

John G.

“As always, your team responded immediately to my request and provided me exactly what I needed when I needed it. Thanks again for your expert customer service. I would never consider going anywhere else for my insurance needs.”

121

Fred V.

“Great”

122

Manuel B.

“Really satisfied. Great explanation in detail. Very professional.”

123

James H.

“Easy to get information and a answer my questions.”

124

Mary F.

“Excellent service, warm and accommodating staff. I appreciate Kathy Hamilton and Scott Lawson for listening , offering the best home and auto coverage I need. I also admired these two individuals for their immediate response in solving my issue with AAA Insurance Company. Thank you!”

125

Linda H.

“Great!”

126

Frank G.

“Very good, efficient and positive!”

127

Juan M.

“As always, Kathy was able to help me with a prompt and a rate I could work with. We have several policies with Allstate and Kathy is one of the reasons we do. I am not bashful to lay praise on someone when it is due. Thank you Kathy.”

128

Rodney K.

“The way Devin explained the type of coverages I would be receiving on my homeowners insurance was over the top and I'm extremely pleased with the whole process of switching over to Allstate.”

129

John C.

“Thank you Tiffany.”

130

Samuel H.

“Very helpful.”

131

Joseph C.

“It was very good, Scott was very helpful and informative.”

132

Joey B.

“Always a great experience when dealing with this office. Knowledgeable and courteous staff.”

133

Bruce D.

“Service is always courteous and efficient.”

134

Donna R.

“It was great! I believe the ladies name was Tiffany, she was very friendly and immediately knew the answer to my question. Definitely an asset to the office.”

135

Dennis M.

“Very professional & helpful in understanding my needs & proposing suggestions!”

136

Denver B.

“Very helpful agent. Professional and knowledgeable.”

137

DeWayne W.

“My experience with your agency is always a good one. All questions are answered thoroughly and in a way I can understand them. I will continue to do business with your agency.”

138

Jean C.

“Thank you for being so prompt in answering my questions. I am glad we finally have all our insurance needs under Allstate.”

139

John C.

“I've been with your agency for several years. After my husband passed in ****, I have relied on Tiffany Low to answer my questions and make sure I have the right plan for me.”

140

Gerald J.

“Tiffany gives good service and helps with the proper suggestions on my insurance needs”

141

Thomas H.

“Dusty Wallace Allstate is the insurance agency to trust. I worked with Kathy to transfer policies over and the professionalism and knowledge surpassed everyone I have dealt with over the years. Highly recommend!!!”

142

Janice F.

“Scott is always SO helpful and patient with me!”

143

Steve M.

“Easy setting up auto draft payments. Thanks”

144

Michael G.

“Allstate Flower Mound Dusty Wallace insurance is the best!”

145

Eliyahu V.

“Dusty Wallace: Allstate Insurance is the best I had and have in TX. Tiffany is very knowledgeable, professional and ready to help and answer all questions. Highly recommend them if you looking for insurance.”

146

Erik K.

“Great job!”

147

Terry S.

“Received good treatment. Some hitches with web use. Needs to be ironed out.”

148

Karen S.

“Answered the phone quickly (didn't have to leave a message) and answered all of my questions! Got the info I needed quickly. Thanks!”

149

Amber P.

“I feel very good about our experience with Allstate. You all offered the lowest price for insurance by far.”

150

Mary F.

“Scott was great helping me make some changes to my policies. He was even able to save me some money each month, and he got me the documents that I needed.”

151

Brian D.

“Professional. Kind. Accurate and reliable answers.”

152

Eliyahu V.

“Amazing”

153

George M.

“Always a good experience never have had any issues.”

154

Gina S.

“Always friendly, and knowledgeable.”

155

Bob F.

“Very pleased. Kathy was a pleasure to work with.”

156

Marc D.

“Very satisfied.”

157

Thomas P.

“Very helpful thank you for your help”

158

Clint J.

“It's been an amazing experience. Easy transition to Allstate.”

159

Stephen R.

“Very good”

160

Linda S.

“Very good. Agent was able to answer all my questions.”

161

Lucy W.

“Everything was great! Kathy Hamilton was wonderful to work with!”

162

Bill T.

“What nice people to talk to. I asked questions and you answered them very quickly. Great service.”

163

Michael G.

“Very helpful to me ALWAYS and very friendly! I appreciate this!”

164

Brett J.

“Experience was great, the process was short and quick and excellent customer service.”

165

Evert L.

“It was awesome & got all my questions answered. Would recommend others to look you all up.”

166

Donald C.

“I went to save some money, and then Scott saved me even more.”

167

James F.

“I am often assisted by "Tiffany" when I call with a question or need to make a change on my auto or home policy. She is always professional, friendly and knowledgeable. But most appreciated is how responsive she is to my requests. I just wish everyone I deal with in today's world was a "Tiffany". Would she consider conducting classes for society's other service providers (ha)? Jim Fair””

168

Jill E.

“I called in to discuss the autopay on my account and Scott offered to look over my policies. He ended up finding savings in my auto policy that hadn’t been applied yet and was able to help find more savings due to my car being barely driven annually/low mileage. Very helpful given rates continue to rise all around. Thanks Scott!”

169

Floyd H.

“Your associates have always been there when I need answers. I couldn’t ask for anything more!”

170

Michael G.

“Very nice and helpful all of the time!”

171

Deandria G.

“I called about current insurance coverage and possible future coverage. My issue was promptly resolved and questions were answered thoroughly.”

172

Yvonne U.

“Very satisfied. I think the Gentleman’s name was Scott and he was fabulous. Tiffany is wonderful too.”

173

Lynn D.

“My agent Kathy Hamilton is very patient and thorough when she's going over the policies and helping me make the right selection for my particular needs. She's very knowledgeable in both auto and home policies and explains the details so I can compare "Apples to Apples" I highly recommend her as an agent.”

174

Sandy T.

“Knowable and professional about questions and concerns.”

175

Michael F.

“Confident, knowledgable, and caring.”

176

Sandy M.

“Devin was awesome!”

177

MaryGail G.

“Great service and price.”

178

Kenneth J.

“I had a great experience and the information that I received was very helpful to me.”

179

Christopher R.

“An excellent experience as always. The questions asked were answered at the time of the call and even more, the information was understood as provided!”

180

Elaine R.

“I appreciated being treated like a valued customer by Scott Lawson. He was helpful and his assistance was just what we needed to feel like we have a personal relationship with Allstate! Thank you!”

181

James S.

“Allstate has always been a sound company to work with. The Dusty Wallace agency staff have been up front and always there to serve.”

182

Jason D.

“Tiffany and the team were amazing for working with me. I lost my job and was on the ropes but I am happy knowing I had yall in my corner and that you helped relieve some of the stress I had. Just from the bottom of my heart I thank you all again.”

183

Oscar G.

“Devin Appears and demonstrated to know the issues and needs of he customer very well.”

184

Daniel P.

“Great! I appreciated her checking with me about my renewal. It was very kind of her.”

185

Ajay G.

“Great service”

186

Stuart C.

“Very helpful.”

187

Barbara J.

“Very good!”

188

Shirley L.

“Devan was the perfect person to work with. She as kind, understanding, and very patient with me. She walked me through the insurance with me and explained everything. I appreciated her caring about my needs and when I need information in the future I will be sure to contact her. Tiffany has always been there for me. She knows what I need and makes sure I get the type of insurance needed. She alway returns my calls and that is important to me.”

189

Sam Y.

“I felt I was listened to, and that she was trying to help.”

190

Valerine C.

“The person I spoke with explained my insurance rate increase very thoroughly. I was prepared to shop my policy, but don't feel I need to at this time.”

191

Jim D.

“Devin Prestridge was efficient and knowledgeable about my insurance needs. She was timely and accurate in every detail.”

192

Story S.

“Devin is knowledgeable, considerate, and patient. I sincerely appreciate her help with switching my insurance from Arkansas to Texas - making the transition a smooth one.”

193

James F.

“Staff is friendly and very accommodating. Has answered all my questions!”

194

Jean K.

“Jon Link was very helpful and answered any questions I had. He made the process of switching to Allstate smooth and easy. He gathered all my information, and he took care of the rest. It was a great experience, and I wish I had switched sooner. Thank you for the excellent service, Jon!”

195

Richard D.

“Very helpful in helping my grandson reduce his automobile insurance with adding rental insurance.”

196

Lawrence L.

“Great”

197

Darlene R.

“Tiffany kept her calendar date to call me back at a scheduled time to review my residence insurance. I was briefed on the limits and described items. I appreciated the overview so I could be best informed of new or possible additions to my policy should I choose. Allstate has provided me with excellent service and the outstanding people standing as representatives.”

198

Melody C.

“My request was handled quickly with professionalism from Kathy.”

199

Jimmy H.

“Good”

200

Joseph C.

“Good so far. Your team was professional.  ”

201

Narcis C.

“Outstanding; I will recommend your services to anyone that I know.”

202

Barry C.

“Tiffany called me back within 10 minutes after leaving a message. She took my payment right away and sent reciept. She was very kind and professional!!    ”

203

Dolores M.

“It was great and fast and is going to save us some money.”

204

David B.

“Super helpful staff, friendly and quick to respond.”

205

D. Granata

“It was a pleasure discussing my policy with Tiffany! Her professional skills of clear concise communication, her kind professional demeanor, and resolving any concerns in a positive way, keeps me as an Allstate Customer. Thank you, Dusty Wallace, for hiring her as she is definitely an asset to your team!”

206

Karen S.

“Tiffany was very helpful and pleasant in answering my questions.”

207

Suzanne P.

“Got me copies of policies fast. ”

208

Steve M.

“Great to be able to move our home ins back with Dusty Wallace.  ”

209

Michael O.

“Kathy was wonderful to work with; attentive and knowledgeable, quick to respond.  ”

210

Steven K.

“Tiffany Low was amazing. She explained everything in detail, was very patient with me, and was really pleasant to speak and converse with. She's a tremendous asset to your organization. Thanks again Tiffany!    ”

211

Kelly N.

“Tiffany is always kind and very helpful.”

212

Pradeep D.

“Tiffany is always professional and prompt with policy requests and changes. Excellent service.”

213

Alice M.

“Devin is patient, confident and thorough. She is prompt in returning calls. Loved doing business with her.”

214

Karen C.

“Always great”

215

Sheila L.

“Tiffany is and has always been so helpful. Thank you.”

216

Thomas C.

“You guys are responsive.”

217

Bruce D.

“Very satisfied with the level of professionalism and courtesy, as well as prompt service. Good value as well!”

218

Alicia C.

“Tiffany helped me immediately!! It was reassuring to know that I have coverage on my new vehicle!!”

219

Mohan P.

“Great!”

220

Marjorie A.

“Devin Prestridge was very helpful with transferring my insurance to Allstate.”

221

Emily D.

“Tiffany was INSANELY quick to respond to help me fix my mistakes! I am so grateful she made the process quick and easy!!!”

222

Suzanne H.

“Amazing experience with Tiffany at Allstate. She’s very responsive and I can’t thank her enough for her time and effort. You can really feel she’s dedicated to making sure that you are happy.”

223

Nate C.

“Devin was very responsive and collaborative. She worked with us to evaluate different options and set up the coverage we needed. Thanks!”

224

Debbie C.

“Very good. Nice people. Very professional.”

225

Oleg C.

“Good customer service.”

226

Adele L.

“Kathy is always so helpful, courteous and efficient, which is much appreciated!”

227

Patricia K.

“Tiffany was helpful and answered all my questions.”

228

Juan M.

“Kathy goes out of her way to help. This is the second time I have used Kathy and your agency. Will recommend you to all to the rest of my family. Thank you!”

229

Jennifer G.

“Tiffany is always so helpful with all of my requests and questions. Wonderful customer service...especially given the poor customer service offered by so many right now.”

230

Suzanne B.

“Kathy Hamilton is extremely knowledgeable about insurances and what plan would work best for me and my husband. Loved her in person connection with getting our new policy. She really made this transition easy for us.”

231

Rhonda A.

“Tiffany was very helpful and quick to follow up with the document I needed.”

232

Absalon P.

“Excellent, all my questions have been answered clearly. When the first time Kathleen Hamilton called me and gave me their quotations on my two vehicles, she presented it simply and clearly.”

233

Dena F.

“Call was quick and request was handled easily.”

234

Brian C.

“Tiffany is always helpful and professional in her responses.”

235

Alan L.

“Tiffany is always so very helpful. Thanks Tiffany”

236

Lawrence R.

“Tiffany found an additional savings on our auto policy. Well done!”

237

Billy B.

“Tiffany always help sell whenever I call. She is great!”

238

Elaine R.

“I felt my inquiry was handled quickly and professionally by Kathy!”

239

Rose D.

“Kathy was very helpful and kind. Great customer service!”

240

Steve S.

“Always nice, efficient, and courteous.”

241

Jasper E.

“Excellent customer service”

242

Crystal O.

“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

243

Mohan P.

“

244

Melody C.

“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

245

Brian C.

“Positive”

246

Jordan S.

“Kathy Hamilton is super helpful and awesome to work with!”

247

Alice A.

“Very helpful”

248

Shirley L.

“Tiffany worked me through a **** that I knew nothing about. She called and kept me up on everything that was being done that could be. She Answered all my questions and if she did not know the answer, she found it for me by going all the way she could. Allstate is a great place for insurance because everyone I have talked to are friendly, professional, and caring”

249

David G.

“

250

Kevin S.

“

251

Troy S.

“Sam and Kathy were both professional and helpful. I appreciated the helpful advice on my other than ordinary circumstances.”

252

Mario D.

“

253

John C.

“

254

Phillip J.

“Very patient and helpful”

255

Abel S.

“Very professional and very helpful”

256

Robin R.

“Tiffany answered my questions and was able to help us save some money.”

257

Brooks M.

“Immediate response from Tiffany”

258

Michael L.

“I had a terrible time getting a locksmith reimbursement through Allstate customer service/claims. I called Tiffany Low to help me and it was taken care of very quickly. The people at customer service were not helpful at all, but your agency was great.”

259

Shaleen S.

“Always stellar!!”

260

Jimmie J.

“Tiffany was very prompt, professional, friendly, and helpful. She is an asset to your insurance agency.”

261

Lynn D.

“Kathy Hamilton is an extremely knowledgeable and patient agent. ..she answered all of my questions promptly and made me feel extremely comfortable in my choices...I never felt pressured or rushed...I'm not tech-savvy and she never minds helping me navigate the website...Dusty Wallace Allstate is very lucky to have her and I know she will make you feel as special...”

262

Celine W.

“Very personable”

263

Thomas C.

“I called in to determine if the purchase (and replacement) of a car on my policy would have a significant impact on my premium. Tiffany took my request and gave me a quick answer. A simple request. A quick and friendly answer. So great.”

264

Sandra M.

“Have appreciated the friendliness of the staff and outstanding service we have received for many years.”

265

Anthony R.

“Tiffany made my experience easy, comfortable, quick, and effortless.”

266

Sandy T.

“Kathy Hamilton is professional, knowledgeable and responds quickly. It’s a pleasure experience doing business with her.”

267

Michael O.

“Excellent”

268

Oscar J.

“Glad to do business with The Dusty Wallace Insurance Agency. Always prompt and very professional in addressing my concerns.”

269

Kim G.

“Dusty Wallace quoted my automobile and homeowner’s insurance offering me detailed quotes and options to fit my needs, exceeding other competitors that I contacted. Dusty and his agency offered excellent service, listened, and made the process very easy! They are always very personable and professional. I would highly recommend Dusty Wallace Insurance Agency to my friends and family. Many thanks to Dusty and his team.”

270

John C.

“Excellent service as always!!! Tiffany is the best!!!”

271

Pradeep D.

“Kathy Hamilton was quick to understand my requirement for General Liability coverage for my LLC. She researched and procured the policy in a couple of hours. Great job!”

272

Jason N.

“Great!!!”

273

Thomas H.

“Greatness...”

274

Lee F.

“Kathy has preserved through two moves for us. She stuck with it. Very professional and thoughtful.”

275

Larry W.

“Great job!”

276

Lisa M.

“Quick, efficient & professional. Very easy to work with.”

277

Stanford S.

“Glad to get a human on the phone. Tiffany took care of my needs well.”

278

Glenn W.

“Tiffany was very helpful, and everything went very smoothly. I have stayed with Allstate for many years, because of the excellent and friendly customer service. They also have very competitive prices.”

279

Renee D.

“My questions were answered.”

280

Jerald E.

“Great.”

281

Brandon R.

“The responses to my inquiries are timely and they have been helpful on any claims that I have filed.”

282

Mirian R.

“I’m very happy with your service.”

283

William W.

“An excellent source of help for an old man with limited tech response skills, but I got it done with her? Thank you so much for your patience. Have Mr. Wallace give you all kinds of raises and maybe a trip to St. Martin's... ”

284

Sandra M.

“Well explained.”

285

Gary T.

“Very helpful and knowledgeable! Thank you.”

286

Alyson H.

“It has always been a great experience!”

287

David C.

“Very friendly staff and attention to my needs.”

288

Melissa G.

“Stacy has been professional and knowledgeable throughout this whole process. She has been kind and helpful every step of the way. Thank you.”

289

Denise O.

“Kathy Hamilton is THE BEST!! I'd adopt her if I wasn't so old!!😂”

290

John C.

“As a recent widow, I've had several questions regarding my insurance policies. I've always gotten quick responses to my questions. I do like to call and talk to a real person as opposed to a computer, so this office has always been there for me. I have my home and auto insurance with Dusty Wallace.”

291

William W.

“Great help navigating the world of driving at 74!”

292

Jason M.

“Good experience changing over to a milewise auto policy.”

293

Jill K.

“You all are always immediately ready for answers, friendly…a joy to talk to!”

294

Steven B.

“I've been with you for a few years now and I have recommended you to at least two other people who now have their policies with you. Recently I've had a lot of activity putting cars on and taking them off my account as well as adding special provisions and it has been very easy. Stacy has been helping me and she's been doing a wonderful job. She's answering all my questions even when I felt like I was dragging out the phone call. Terrific personality and customer service.”

295

Anjan R.

“Called Dusty Wallace to get my claims experience letter for the Auto policies I have with them. Stacey was very helpful in getting them to me in a timely fashion. Their help was highly appreciated”

296

Jan M.

“Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”

297

Esperanza R.

“Thank you.”

298

Abel S.

“Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”

299

Siddharth C.

“I feel like I am treated like family and my accounts are managed in an excellent manner.”

300

James S.

“Very Satisfied!”

301

Lawrence R.

“Agent is new to the office so needed to research every question, but did so quickly and professionally.”

302

Rick P.

“Great service, great people!”

303

Philip G.

“Quick informative and professional”

304

Arnold Judkins

“Very Helpful! Would recommend it to Family and Friends.”

305

Steve M.

“Always friendly, knowledgeable staff and questions/needs addressed quickly!”

306

Austin P.

“Excellent communication and quick responses. Everything you need in an agent!”

307

Alan L.

“very pleasant experience.”

308

Amy K.

“Pleasant experience always. Spoken with several people, each always competent and professional.”

309

Kevin S

“Ellen is great, and very informative about your services. Nothing better than saving money.”

310

David W.

“Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”

311

Maan B.

“Thanks for always being very helpful!”

312

Valerine Conerly

“I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”

313

Timothy C.

“5/5 service!!”

314

Ron D.

“The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”

315

David W.

“Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”

316

Dan D.

“Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”

317

Erika A

“Very helpful!”

318

Michael S.

“It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”

319

Eileen S.

“My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”

320

Robert T.

“Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”

321

Thomas C.

“Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”

322

Mary H.

“Tiffany is great. Very efficient and friendly!”

323

Mary G.

“Thanks for all the help that was given to me for our insurance questions and needs.”

324

Donna G.

“So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”

325

Cheryl H.

“Always helpful”

326

Brooks M.

“Great, friendly support!”

327

Hope H.

“Very informative! Very much appreciate these services.”

328

Marion T.

“I feel very good, every time I call, I get good and quick answers to everything. Thank you”

329

Anna M.

“Ellen was very helpful!”

330

Christopher J.

“Your agency is always responsive, competitive, and great to deal with!”

331

Taneisha M.

“Ellen has been great and very responsive in this process!”

332

Sheana C.

“I was very happy with the attention and service I received.”

333

Armendia C.

“They are always helpful and ready to up with our needs!”

334

Stephen L.

“I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”

335

Oscar J.

“The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”

336

Mark S.

“Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”

337

Mary L.

“Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”

338

Esther N.

“Very happy to have switched to Allstate. Thanks for all you do for your customers.”

339

Elizabeth F.

“I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”

340

Minesh P.

“Very helpful!!”

341

Kathleen H.

“It was handled very efficiently. Email the next day confirmed payment!”

342

Todd H.

“Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”

343

David T.

“Our experience with Dusty Wallace Allstate Agency has always been good and fair!”

344

Daniel O.

“Absolutely great services!”

345

Coeta and Richard R.

“Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”

346

John C.

“Excellent service again. Thank you very much!”

347

Andrea T.

“They were extremely helpful!”

348

Teresa S.

“Everything I would have expected.”

349

Karen S.

“Their staff is so friendly and extremely helpful!”

350

Donna G.

“My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”

351

Joe S.

“Good follow up. Polite and professional.”

352

Kirk R.

“Always super helpful and patient. I love this agency.”

353

Lori B.

“Handle my insurance quickly!”

354

Julia S.

“The staff I talked with were helpful getting my claim turned in for us which was so helpful!”

355

Brooks M.

“Allison was cheerful and knowledgeable, showing great patience in my confusion.”

356

Janice Jenkins

“Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”

357

Denice K.

“Excellent! Always very efficient, courteous and helpful.”

358

Ricardo H.

“Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”

359

Virginia King

“Very easy and pain-free. Glad I did it.”

360

Grace B.

“My experience is great.”

361

David W.

“Great - good coverage at a good price. I like the Allstate site.”

362

David G.

“No problems.”

363

Michael G.

“Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”

364

Keith F.

“Very good experience, my issue was handled professionally and efficiently.”

365

Erik L.

“Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”

366

James M.

“Awesome experience with Dusty Wallace Agency”

367

Grace T.

“For the first time ever I really enjoyed talking insurance.”

368

Jennifer W.

“Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”

369

Oleg C.

“Very satisfied!!!”

370

Robert S.

“Staff is knowledgeable and easy to talk with!”

371

Thomas H

“Always help me out when I call for insurance needs would highly recommend this agency.”

372

Kevin D.

“Ellen was fatastic great personality attention to detail and very prompt”

373

Patricia W.

“Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”

374

Erik L.

“John & Cathy were very helpful with as they assisted me with understanding my policy premium.”

375

Barbara G.

“So far it has been excellent.”

376

Scott H.

“Like I'm doing business with the right people”

377

Freida K.

“Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”

378

John C.

“Excellent service. Thank you. ”

379

Steve M.

“Staff clarified questions I had o our new auto coverage.”

380

Giddel A.

“Always great customer service!”

381

Michael C.

“Your staff is what has truly set you apart from other insurance providers to me.”

382

Edward W.

“Very helpful”

383

Robert L.

“Always friendly and helpful. Professionals who take care of your questions promptly! ”

384

Jill K.

“My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”

385

John C.

“John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”

386

Leo L.

“Great company to work with – very nice office staff.”

387

Jeannette M.

“Just last weekend I recommended him to my nephew.”

388

Roxanna C.

“Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”

389

Kalpana I.

“Very helpful and efficient!! Thank you.”

390

Rhonda F.

“Always a pleasure to call for any reason.”

391

Jackie C.

“Very good, as usual. Y'all are always helpful and nice to us.”

392

Kathy M.

“We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”

393

Michael O.

“The people in the office have always been good to work with and quick to respond.”

394

Gregory B.

“The service was exceptional!!”

395

Robert L.

“Great crew, excellent service, keep up the great work!”

396

Alan M.

“Very satisfied with the service and exceptional policy.”

397

Bergeson D.

“Your team has always responded quickly with the information requested. We appreciate your efforts!”

398

Bill V.

“I appreciated assistance with my homeowners' insurance.”

399

Devin S.

“Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”

400

Emily D.

“I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”

401

Gary U.

“As always, professional and responsive. Thanks again for your assistance on our needs.”

402

Mark T.

“Positive & professional”

403

Deborah C.

“Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”

404

Lori B.

“Good- handle everything in a timely manner.”

405

Arlene W.

“I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”

406

Nancy H.

“At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”

407

Judy T.

“I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”

408

Patti S.

“Very good. Ellen was very helpful and informative.”

409

Janice J.

“Everyone seems very caring; giving the best deals possible.”

410

Hector L.

“Great customer service thanks.”

411

Reggie M.

“Excellent, professional, on time and friendly service. Thank you!”

412

Lisa L.

“Always helpful”

413

Charlene G.

“Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”

414

Fanta M.

“After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”

415

Woo Ho L.

“I called the agency to ask questions, and they followed my questions and completed work I asked.”

416

Elsie B.

“Very helpful.”

417

Fred A.

“Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”

418

Pamela W.

“Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”

419

Edward W.

“Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”

420

Andrea T.

“Good was very helpful.”

421

Andrea Thomas

“Good was very helpful”

422

Cynthia P.

“Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”

423

Meghan H.

“Always great!”

424

Carol V.

“Very pleased.”

425

Wilma Jean W.

“I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”

426

Robert L.

“Great service, great staff, a pleasure to work with thanks.”

427

Christolyn T.

“I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”

428

Antonio B.

“Very good impression.”

429

Jason N.

“Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”

430

Rich M.

“John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”

431

Jane S.

“I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”

432

Kathye G.

“Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”

433

Dong C.

“Amount of payment is reasonable.”

434

Julia S.

“Very good.”

435

Maxie S.

“friendly, timely, thorough, professional.”

436

Thomas C.

“I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”

437

Andy V.

“Awesome, always very responsive!”

438

Lindsay S.

“Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”

439

Laurie H.

“Excellent customer service!”

440

Jennifer J.

“The staff was efficient and helpful.”

441

David W.

“Very good and not pushy.”

442

Hua D.

“Very nice and professional!”

443

Barbara G.

“Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”

444

Barbara G.

“I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”

445

Juan O.

“Very professional”

446

Anu R.

“It was a great to work with Allison. She was extremely helpful throughout the process.”

447

Christian G.

“Very professional, very friendly. I would recommend Taylor to anyone who asks”

448

Steven K.

“Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”

449

Thomas S.

“Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”

450

Eric S.

“Barbie was very helpful and a pleasure to work with.”

451

Michael Cox

“Wonderful people who do what they can to make your claim experience as stress-free as possible”

452

Heike C.

“Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”

453

Robert J.

“Great customer relations and wonderful customer satisfaction”

454

Maker A.

“I’m thankful for great service you provide. Great service experience”

455

Bobby H.

“It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”

456

Paul B.

“Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”

457

Jeff D.

“Always great talking with the folks in this office!”

458

Robert L.

“Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”

459

Bobby H.

“Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”

460

Russell R.

“ Great knowledgable people fabulous attitude! ”

461

Thomas D.

“ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”

462

Jeanette M.

“ I have been very pleased with Dusty Wallace. Thanks for all you do. ”

463

Wilma H.

“Great all questions always answered.”

464

Sandra I.

“Good.”

465

Alex S.

“Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”

466

David S.

“This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”

467

Vamsikrishna G.

“Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”

468

Lenise H.

“I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”

469

Hector E.

“Sydney was extremely helpful.”

470

Ranee V.

“Friendly and helpful”

471

Timothy D.

“Excellent experience from start to finish. Very friendly and welcoming.”

472

Jim F.

“Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”

473

Larry R.

“I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”

474

Kacie L.

“Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”

475

Roland M.

“The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”

476

Kathleen N.

“Quick, very helpful”

477

Paul C.

“Very attentive agency. Thanks for the good service”

478

Dennis P.

“Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”

479

Victoria P.

“Always very friendly and helpful.”

480

Pete W.

“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

481

Gracie G.

“Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so muchYou ladies Rock!!!!”

482

Jaime O.

“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”

483

Amber S.

“Ellen was very helpful and has made changing insurance company's easy and painless.”

484

Antonio J.

“We are happy with the service and will recommend to friends and family.”

485

Mark I.

“Ellen provided excellent information and service start to finish!”

486

Brian H.

“Good service”

487

Pete W.

“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

488

Steven N.

“Getting Better. Allstate is expensive and you would expect the best from them”

489

Paul M.

“I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”

490

Dennis M.

“Very professional & knowledge”

491

Benny S.

“I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”

492

Krishnan R.

“No complaints”

493

Margaret L.

“Very comfortable, easy. No stress”

494

Yetta C.

“Very well”

495

Andrea R.

“It's always great”

496

Alberto T.

“Great”

497

Andreanna T.

“I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”

498

Christine R.

“No claims, so limited contact, but the people in your office are great”

499

Eva R.

“No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”

500

Norris A.

“Great”

501

Hugh B.

“I usually don’t volunteer but if asked I would recommend contacting you”

502

James H.

“Dusty has been good about handling my Home and Auto insurance”

503

Freida K.

“The staff were very helpful , knowledgeable and kind”

504

Ray W.

“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”

505

Richard S.

“Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”

506

DAVID D.

“These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”

507

WILLAM

“Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”

508

LARRY P.

“I appreciate the experience and service provided from having a continuing relationship with your agency. ”

509

KEVIN O.

“Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”

510

FERNANDO F.

“In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”

511

JACKIE C.

“Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”

512

SOUHEIL S.

“Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”

513

RHONDA W.

“I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”

514

KAREN M.

“Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”

515

RUTH W.

“I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”

516

NORMA H.

“Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”

517

FARZAD L.

“I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”

518

PATTI G.

“Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”

519

COETA R.

“I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”

520

RICARDO O.

“Very polite ,professional and personal is always helpful. Thanks for the great service . ”

521

ROSEMARY S.

“Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”

522

BEVERLY M.

“It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”

523

DAVID S.

“So Far So Good! Always in the market for better rates. ”

524

CHARLES W.

“Excellent ”

525

JOSE G.

“She did a great job help me to get insurance. Seems about to move. She did it really easy ”

526

MANSEL A.

“Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”

527

CHANDRA G.

“It is a pleasant experience ”

528

MARIO D.

“Excellent support and responsiveness. I’m very pleased. ”

529

RAY W.

“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”

530

FREIDA K.

“The staff were very helpful, knowledgeable and kind . ”

531

GLEN L.

“I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”

532

PAUL P.

“Happy with the service ”

533

ANJAN R.

“It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”

534

ROBERT Q.

“Overall good. Easy to use tools. Good level of communication and support ”

535

JAMIE O.

“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”

536

PAIGE M.

“I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”

537

MIKAYLA F.

“Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”

538

RICHARD G.

“Very pleasant and personable. Could not be any easier for me. ”

539

ELIZABETH C.

“My experience has been great. ”

540

PRGGY O.

“Awsome ”

541

LILLIE B.

“I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”

542