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Meet Our Team

Dusty Wallace
Agency Owner

Our family has worked closely with Allstate for years to help people with their insurance needs from homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, customers tell us we make them feel like family too.

Im proud to work with a company whos been serving satisfied customers for over 80 years. Customers count on outstanding financial strength and superior claims service to help protect what they value most. Allstate delivers on their promise. In fact, their outstanding financial strength and superior claims service received an A+ (Superior) rating by A.M. Best. Quality service, strength and satisfaction thats something Im glad to be a part of.

As your Allstate agent, I can help you understand how the choices you make such as the car you drive affect your insurance rate. Im committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.

Ellen Kleibrink
Licensed Protection/ Risk Advisor

I have been in the industry since 2013. I have an extensive background in customer service. I love being able to explain insurance to others in a way that is understandable. By having a good conversation, I can make sure that you and your family are protected in all aspects. When I am not at work, I love being with my family. It does not make a difference if its out on the lake, walking a trail or just watching a movie at home. Family is important to me. I urge you to give us a call to be a part of an amazing Allstate Family!

Derek Wallace
Service Manager

I joined the insurance industry in early 2018.  I have an elaborate background in the financial world through my experience as a Certified Public Accountant and love getting the most out of each dollar I spend.  Through trust, genuineness and empathy, I understand what is important to you and make sure you are getting every penny’s worth of your experience with Allstate.  Outside of my job, I spend a majority of my time with what matters most to me, my family.  With a growing family, each day is an adventure.  At Allstate, you’re family, too.  Give us a call.  We’d love to be a part of your adventure!

Allison O’Neal
Sales Manager

Barbie Payton
Assistant Office Manager

I started working in the insurance industry with my mom when I was just a kid, helping her with filing, typing & copying. I like learning new things, & I especially like helping people whether it be customers or my co-workers.

I was born & raised in Northern Virginia (just outside of Washington, DC). I have my Bachelor’s Degree in English, my concentration was Writing. I love, love, love my husband and my son; I talk about them a lot. I enjoy working in my yard whether it be mowing the grass, planting flowers or weeding the flower beds. I admit it, I like chocolate…a lot!

I’ve done many different volunteer activities over the years from sorting home goods donations to cleaning horse stalls for horse therapy riding to working with my son’s Boy Scout Troop.

Sydney Rutherford
Office Administrator

I worked for a Life Insurance broker for a couple of years in Washington State. My experience is in administration and customer service. I like being able to help to protect the people in my community, offering compassion and knowledge when you need it the most.

I grew up right here in Flower Mound, I went to Flower Mound Elementary, Downing and Marcus High School. Later I went to school for skin care which I still love and practice for family and friends. I like talking about skin care, I’m often talking about my dog and my family. Now I mostly just talk about insurance!

I enjoy relaxing with family and friends, taking my dog out and about, and working on the yard and house! My biggest guilty pleasure is probably reality tv. It’s not the most productive way to spend my time, but it is the most enjoyable.

I used to volunteer for feeding the homeless and at animal shelters a lot especially when I was living in other cities with a higher homeless population.

Taylor McMillan

I have not been in the insurance industry long, but I already love it! What most excited me about my job is that there are no two days that are the same. I enjoy helping people any way I can, so working in the world of insurance is definitely fulfilling.

I was born and raised in the best city in the world, Grapevine, TX. The one thing that I talk about most is my family. I have 3 beautiful kids and an amazing husband. It is hard not to gush about all of them all of the time. They are my world! My favorite way to spend my free time is hanging out with my family. We enjoy the outdoors, board games, and just being around each other. I am blessed! Something you may not know about me is that I am a sour candy lover! I could live off of warheads, HAHA!