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1

TESTIMONIALS
November 28, 2023

“As always, a warm and personal reception. I usually talk to Tiffany. She represents the Agency and Allstate to perfection.”

Robert T.
2

TESTIMONIALS
November 27, 2023

“Tiffany is always so helpful and friendly. Thank you.”

Troy S.
3

TESTIMONIALS
November 27, 2023

“Great communication. They are always helpful.”

Timothy K.
4

TESTIMONIALS
November 21, 2023

“I have always felt confident when I speak with Tiffany that I am getting good advice and their very best price and honest recommendations.”

Patricia C.
5

TESTIMONIALS
November 17, 2023

“I love it and feel very taken care of with whatever I need!”

Lance P.
6

TESTIMONIALS
November 17, 2023

“I think Tiffany explained my coverages and assisted with my questions. I appreciated her patience.”

Valerine C.
7

TESTIMONIALS
November 7, 2023

“Tiffany answered all my questions and was very knowledgeable. Great service.”

Jean K.
8

TESTIMONIALS
November 3, 2023

“Thanks for the quick service!”

Stephen A.
9

TESTIMONIALS
November 3, 2023

“As always, a quick response that was to the point and absolutely helpful and to the point. Thank you.”

John G.
10

TESTIMONIALS
November 3, 2023

“Everything is great.”

Benjamin T.
11

TESTIMONIALS
November 2, 2023

“I love allstate they are helpful understand your problem they will help you in best way they can I love allstate. Thank you for service.”

Sherry H.
12

TESTIMONIALS
October 30, 2023

“Thanks!”

Adolfo C.
13

TESTIMONIALS
October 26, 2023

“It's always good and consistent, I can count on them to get what I need done quickly and correctly!”

Trent H.
14

TESTIMONIALS
October 26, 2023

“Took care of everything very quickly!”

Rhonda P.
15

TESTIMONIALS
October 16, 2023

“Great service and very professional and courteous staff!”

Hicham L.
16

TESTIMONIALS
October 11, 2023

“Tiffany is always a big help and is always there when you need answers to your questions. Knowing that she is there is how Allstate is keeping me as a customer for life.”

Adam V.
17

TESTIMONIALS
October 11, 2023

“Tiffany was very helpful explaining my auto Policy however I am shocked at the increase in amount of money big change from a year ago. I did read the statement concerning the increases coming and want to thank Allstate for their support of elderly drivers who do not drive their cars very much.”

Dian M.
18

TESTIMONIALS
October 11, 2023

“Ms. Devin was able to communicate the options/opportunities about your company's policies clearly and effectively to me; in a very friendly and professional way. i am glad to be one of your new customers.”

James Y.
19

TESTIMONIALS
October 9, 2023

“Received good service thank you.”

Thomas P.
20

TESTIMONIALS
October 9, 2023

“I truly appreciate the service that I received from the Wallace group…auto and home coverage completed in 30 minutes. I was welcomed and made comfortable, everything was explained throughly. An hour later after arriving home all my documents were in my email box. Highly recommend.”

Melody C.
21

TESTIMONIALS
October 9, 2023

“Tiffany Low is professional and knowledgeable.”

Sandy T.
22

TESTIMONIALS
October 6, 2023

“Both Tiffany and Kathy are very professional and knowledgeable and I really appreciate it very much! Dusty Wallace provides great customer service to their clients.”

Donald E.
23

TESTIMONIALS
October 6, 2023

“Process to pay via charge card on the phone very easy and fast! Thanks!”

Connie C.
24

TESTIMONIALS
October 3, 2023

“The best!”

Eliyahu V.
25

TESTIMONIALS
September 26, 2023

“Yes, Tiffany earns at 10 for certain. Handled our needs very efficiently with a great deal of clarity. Could not ask for more.”

Joseph C.
26

TESTIMONIALS
September 26, 2023

“Excellent and responsive service!”

Tom O.
27

TESTIMONIALS
September 22, 2023

“Great interaction!”

Mary S.
28

TESTIMONIALS
September 18, 2023

“It was great! Tiffany was a big help!”

Rhonda P.
29

TESTIMONIALS
September 14, 2023

“Always exceptional service. Thank you!”

Jayne M.
30

TESTIMONIALS
September 14, 2023

“Everything taken care on timely bases.”

Russ C.
31

TESTIMONIALS
September 13, 2023

“I called because I had some concerns and spoke with Tiffany she was awesome and walked me through what I needed to know I appreciated her time so much.”

Jimmie M.
32

TESTIMONIALS
September 13, 2023

“It was professional and informative as always.”

Glenn W.
33

TESTIMONIALS
September 13, 2023

“Wonderful service! You guys made it so easy to file claim and answer all my questions. Thank you.”

Hicham L.
34

TESTIMONIALS
September 11, 2023

“Tiffany always goes above and beyond to assist with anything we need.”

Mary L.
35

TESTIMONIALS
September 8, 2023

“Great.”

Paul D.
36

TESTIMONIALS
September 7, 2023

“Always helpful and kind.”

Brian D.
37

TESTIMONIALS
August 31, 2023

“I have found the staff to be very customer focused and pleasant whenever I have called or requested info.”

Michael S.
38

TESTIMONIALS
August 31, 2023

“Tiffany has gained my respect and appreciation for her professionalism and courteous, prompt service!”

Bruce D.
39

TESTIMONIALS
August 28, 2023

“Very helpful in getting my needed information. Printed multiple pages of documents that I had requested.”

John M.
40

TESTIMONIALS
August 23, 2023

“They take the time to call me and I feel as though I'm treated like a person not a number. As a senior citizen I'm happy with the price ,the coverage and the convenience. I would recommend Dusty Wallace and his team to anyone.”

Kelly N.
41

TESTIMONIALS
August 23, 2023

“Great. Answered all my questions and very nice.”

Bill T.
42

TESTIMONIALS
August 23, 2023

“You respond quickly. You take care of my issues the first time. I'd like to know more about reducing my cost by taking advantage of any new offerings.”

Pete W.
43

TESTIMONIALS
August 23, 2023

“As always, very professional, and informative, and always willing to assist in any given situation.”

Jasper E.
44

TESTIMONIALS
August 23, 2023

“I was taken care of.”

Sam Y.
45

TESTIMONIALS
August 23, 2023

“Appreciate the quick, friendly service by the knowledgeable staff!”

Sandra M.
46

TESTIMONIALS
August 23, 2023

“Very positive experience.”

Richard D.
47

TESTIMONIALS
August 23, 2023

“Always friendly and helpful!”

Donna A.
48

TESTIMONIALS
August 23, 2023

“Scott is wonderful and resolved my issue.”

Yvonne U.
49

TESTIMONIALS
August 23, 2023

“Always a wonderful experience”

Chris S.
50

TESTIMONIALS
August 23, 2023

“Scott was very helpful, kind, and proactive. I really appreciated that. Thank you so much.”

Dario S.
51

TESTIMONIALS
August 23, 2023

“Top notch, as always!”

Arvil B.
52

TESTIMONIALS
August 23, 2023

“Devin Prestridge was awesome and very responsive. Would definitely recommend her.”

Camila P.
53

TESTIMONIALS
August 23, 2023

“As always, your team responded immediately to my request and provided me exactly what I needed when I needed it. Thanks again for your expert customer service. I would never consider going anywhere else for my insurance needs.”

John G.
54

TESTIMONIALS
August 23, 2023

“Great”

Fred V.
55

TESTIMONIALS
August 23, 2023

“Really satisfied. Great explanation in detail. Very professional.”

Manuel B.
56

TESTIMONIALS
August 23, 2023

“Easy to get information and a answer my questions.”

James H.
57

TESTIMONIALS
July 17, 2023

“Excellent service, warm and accommodating staff. I appreciate Kathy Hamilton and Scott Lawson for listening , offering the best home and auto coverage I need. I also admired these two individuals for their immediate response in solving my issue with AAA Insurance Company. Thank you!”

Mary F.
58

TESTIMONIALS
July 17, 2023

“Great!”

Linda H.
59

TESTIMONIALS
July 17, 2023

“Very good, efficient and positive!”

Frank G.
60

TESTIMONIALS
July 17, 2023

“As always, Kathy was able to help me with a prompt and a rate I could work with. We have several policies with Allstate and Kathy is one of the reasons we do. I am not bashful to lay praise on someone when it is due. Thank you Kathy.”

Juan M.
61

TESTIMONIALS
July 17, 2023

“The way Devin explained the type of coverages I would be receiving on my homeowners insurance was over the top and I'm extremely pleased with the whole process of switching over to Allstate.”

Rodney K.
62

TESTIMONIALS
July 7, 2023

“Thank you Tiffany.”

John C.
63

TESTIMONIALS
July 5, 2023

“Very helpful.”

Samuel H.
64

TESTIMONIALS
July 5, 2023

“It was very good, Scott was very helpful and informative.”

Joseph C.
65

TESTIMONIALS
July 5, 2023

“Always a great experience when dealing with this office. Knowledgeable and courteous staff.”

Joey B.
66

TESTIMONIALS
July 5, 2023

“Service is always courteous and efficient.”

Bruce D.
67

TESTIMONIALS
June 26, 2023

“It was great! I believe the ladies name was Tiffany, she was very friendly and immediately knew the answer to my question. Definitely an asset to the office.”

Donna R.
68

TESTIMONIALS
June 20, 2023

“Very professional & helpful in understanding my needs & proposing suggestions!”

Dennis M.
69

TESTIMONIALS
June 20, 2023

“Very helpful agent. Professional and knowledgeable.”

Denver B.
70

TESTIMONIALS
June 15, 2023

“My experience with your agency is always a good one. All questions are answered thoroughly and in a way I can understand them. I will continue to do business with your agency.”

DeWayne W.
71

TESTIMONIALS
June 14, 2023

“Thank you for being so prompt in answering my questions. I am glad we finally have all our insurance needs under Allstate.”

Jean C.
72

TESTIMONIALS
June 12, 2023

“I've been with your agency for several years. After my husband passed in ****, I have relied on Tiffany Low to answer my questions and make sure I have the right plan for me.”

John C.
73

TESTIMONIALS
June 12, 2023

“Tiffany gives good service and helps with the proper suggestions on my insurance needs”

Gerald J.
74

TESTIMONIALS
June 8, 2023

“Dusty Wallace Allstate is the insurance agency to trust. I worked with Kathy to transfer policies over and the professionalism and knowledge surpassed everyone I have dealt with over the years. Highly recommend!!!”

Thomas H.
75

TESTIMONIALS
June 8, 2023

“Scott is always SO helpful and patient with me!”

Janice F.
76

TESTIMONIALS
June 7, 2023

“Easy setting up auto draft payments. Thanks”

Steve M.
77

TESTIMONIALS
June 1, 2023

“Allstate Flower Mound Dusty Wallace insurance is the best!”

Michael G.
78

TESTIMONIALS
June 1, 2023

“Dusty Wallace: Allstate Insurance is the best I had and have in TX. Tiffany is very knowledgeable, professional and ready to help and answer all questions. Highly recommend them if you looking for insurance.”

Eliyahu V.
79

TESTIMONIALS
June 1, 2023

“Great job!”

Erik K.
80

TESTIMONIALS
June 1, 2023

“Received good treatment. Some hitches with web use. Needs to be ironed out.”

Terry S.
81

TESTIMONIALS
June 1, 2023

“Answered the phone quickly (didn't have to leave a message) and answered all of my questions! Got the info I needed quickly. Thanks!”

Karen S.
82

TESTIMONIALS
June 1, 2023

“I feel very good about our experience with Allstate. You all offered the lowest price for insurance by far.”

Amber P.
83

TESTIMONIALS
June 1, 2023

“Scott was great helping me make some changes to my policies. He was even able to save me some money each month, and he got me the documents that I needed.”

Mary F.
84

TESTIMONIALS
May 24, 2023

“Professional. Kind. Accurate and reliable answers.”

Brian D.
85

TESTIMONIALS
May 24, 2023

“Amazing”

Eliyahu V.
86

TESTIMONIALS
May 24, 2023

“Always a good experience never have had any issues.”

George M.
87

TESTIMONIALS
May 22, 2023

“Always friendly, and knowledgeable.”

Gina S.
88

TESTIMONIALS
May 10, 2023

“Very pleased. Kathy was a pleasure to work with.”

Bob F.
89

TESTIMONIALS
May 10, 2023

“Very satisfied.”

Marc D.
90

TESTIMONIALS
May 4, 2023

“Very helpful thank you for your help”

Thomas P.
91

TESTIMONIALS
May 4, 2023

“It's been an amazing experience. Easy transition to Allstate.”

Clint J.
92

TESTIMONIALS
May 4, 2023

“Very good”

Stephen R.
93

TESTIMONIALS
May 4, 2023

“Very good. Agent was able to answer all my questions.”

Linda S.
94

TESTIMONIALS
May 4, 2023

“Everything was great! Kathy Hamilton was wonderful to work with!”

Lucy W.
95

TESTIMONIALS
April 28, 2023

“What nice people to talk to. I asked questions and you answered them very quickly. Great service.”

Bill T.
96

TESTIMONIALS
April 19, 2023

“Very helpful to me ALWAYS and very friendly! I appreciate this!”

Michael G.
97

TESTIMONIALS
April 19, 2023

“Experience was great, the process was short and quick and excellent customer service.”

Brett J.
98

TESTIMONIALS
April 18, 2023

“It was awesome & got all my questions answered. Would recommend others to look you all up.”

Evert L.
99

TESTIMONIALS
April 18, 2023

“I went to save some money, and then Scott saved me even more.”

Donald C.
100

TESTIMONIALS
April 10, 2023

“I am often assisted by "Tiffany" when I call with a question or need to make a change on my auto or home policy. She is always professional, friendly and knowledgeable. But most appreciated is how responsive she is to my requests. I just wish everyone I deal with in today's world was a "Tiffany". Would she consider conducting classes for society's other service providers (ha)? Jim Fair””

James F.
101

TESTIMONIALS
April 3, 2023

“I called in to discuss the autopay on my account and Scott offered to look over my policies. He ended up finding savings in my auto policy that hadn’t been applied yet and was able to help find more savings due to my car being barely driven annually/low mileage. Very helpful given rates continue to rise all around. Thanks Scott!”

Jill E.
102

TESTIMONIALS
April 3, 2023

“Your associates have always been there when I need answers. I couldn’t ask for anything more!”

Floyd H.
103

TESTIMONIALS
March 28, 2023

“Very nice and helpful all of the time!”

Michael G.
104

TESTIMONIALS
March 28, 2023

“I called about current insurance coverage and possible future coverage. My issue was promptly resolved and questions were answered thoroughly.”

Deandria G.
105

TESTIMONIALS
March 28, 2023

“Very satisfied. I think the Gentleman’s name was Scott and he was fabulous. Tiffany is wonderful too.”

Yvonne U.
106

TESTIMONIALS
March 28, 2023

“My agent Kathy Hamilton is very patient and thorough when she's going over the policies and helping me make the right selection for my particular needs. She's very knowledgeable in both auto and home policies and explains the details so I can compare "Apples to Apples" I highly recommend her as an agent.”

Lynn D.
107

TESTIMONIALS
March 27, 2023

“Knowable and professional about questions and concerns.”

Sandy T.
108

TESTIMONIALS
March 27, 2023

“Confident, knowledgable, and caring.”

Michael F.
109

TESTIMONIALS
March 27, 2023

“Devin was awesome!”

Sandy M.
110

TESTIMONIALS
March 27, 2023

“Great service and price.”

MaryGail G.
111

TESTIMONIALS
March 22, 2023

“I had a great experience and the information that I received was very helpful to me.”

Kenneth J.
112

TESTIMONIALS
March 22, 2023

“An excellent experience as always. The questions asked were answered at the time of the call and even more, the information was understood as provided!”

Christopher R.
113

TESTIMONIALS
March 22, 2023

“I appreciated being treated like a valued customer by Scott Lawson. He was helpful and his assistance was just what we needed to feel like we have a personal relationship with Allstate! Thank you!”

Elaine R.
114

TESTIMONIALS
March 22, 2023

“Allstate has always been a sound company to work with. The Dusty Wallace agency staff have been up front and always there to serve.”

James S.
115

TESTIMONIALS
March 15, 2023

“Tiffany and the team were amazing for working with me. I lost my job and was on the ropes but I am happy knowing I had yall in my corner and that you helped relieve some of the stress I had. Just from the bottom of my heart I thank you all again.”

Jason D.
116

TESTIMONIALS
March 15, 2023

“Devin Appears and demonstrated to know the issues and needs of he customer very well.”

Oscar G.
117

TESTIMONIALS
March 14, 2023

“Great! I appreciated her checking with me about my renewal. It was very kind of her.”

Daniel P.
118

TESTIMONIALS
March 13, 2023

“Great service”

Ajay G.
119

TESTIMONIALS
March 8, 2023

“Very helpful.”

Stuart C.
120

TESTIMONIALS
March 3, 2023

“Very good!”

Barbara J.
121

TESTIMONIALS
March 3, 2023

“Devan was the perfect person to work with. She as kind, understanding, and very patient with me. She walked me through the insurance with me and explained everything. I appreciated her caring about my needs and when I need information in the future I will be sure to contact her. Tiffany has always been there for me. She knows what I need and makes sure I get the type of insurance needed. She alway returns my calls and that is important to me.”

Shirley L.
122

TESTIMONIALS
March 2, 2023

“I felt I was listened to, and that she was trying to help.”

Sam Y.
123

TESTIMONIALS
March 2, 2023

“The person I spoke with explained my insurance rate increase very thoroughly. I was prepared to shop my policy, but don't feel I need to at this time.”

Valerine C.
124

TESTIMONIALS
March 2, 2023

“Devin Prestridge was efficient and knowledgeable about my insurance needs. She was timely and accurate in every detail.”

Jim D.
125

TESTIMONIALS
March 1, 2023

“Devin is knowledgeable, considerate, and patient. I sincerely appreciate her help with switching my insurance from Arkansas to Texas - making the transition a smooth one.”

Story S.
126

TESTIMONIALS
March 1, 2023

“Staff is friendly and very accommodating. Has answered all my questions!”

James F.
127

TESTIMONIALS
February 17, 2023

“Jon Link was very helpful and answered any questions I had. He made the process of switching to Allstate smooth and easy. He gathered all my information, and he took care of the rest. It was a great experience, and I wish I had switched sooner. Thank you for the excellent service, Jon!”

Jean K.
128

TESTIMONIALS
February 16, 2023

“Very helpful in helping my grandson reduce his automobile insurance with adding rental insurance.”

Richard D.
129

TESTIMONIALS
February 16, 2023

“Great”

Lawrence L.
130

TESTIMONIALS
February 14, 2023

“Tiffany kept her calendar date to call me back at a scheduled time to review my residence insurance. I was briefed on the limits and described items. I appreciated the overview so I could be best informed of new or possible additions to my policy should I choose. Allstate has provided me with excellent service and the outstanding people standing as representatives.”

Darlene R.
131

TESTIMONIALS
February 14, 2023

“My request was handled quickly with professionalism from Kathy.”

Melody C.
132

TESTIMONIALS
February 14, 2023

“Good”

Jimmy H.
133

TESTIMONIALS
January 30, 2023

“Good so far. Your team was professional. ”

Joseph C.
134

TESTIMONIALS
January 30, 2023

“Outstanding; I will recommend your services to anyone that I know.”

Narcis C.
135

TESTIMONIALS
January 27, 2023

“Tiffany called me back within 10 minutes after leaving a message. She took my payment right away and sent reciept. She was very kind and professional!! ”

Barry C.
136

TESTIMONIALS
January 19, 2023

“It was great and fast and is going to save us some money.”

Dolores M.
137

TESTIMONIALS
January 19, 2023

“Super helpful staff, friendly and quick to respond.”

David B.
138

TESTIMONIALS
January 19, 2023

“It was a pleasure discussing my policy with Tiffany! Her professional skills of clear concise communication, her kind professional demeanor, and resolving any concerns in a positive way, keeps me as an Allstate Customer. Thank you, Dusty Wallace, for hiring her as she is definitely an asset to your team!”

D. Granata
139

TESTIMONIALS
January 12, 2023

“Tiffany was very helpful and pleasant in answering my questions.”

Karen S.
140

TESTIMONIALS
January 11, 2023

“Got me copies of policies fast. ”

Suzanne P.
141

TESTIMONIALS
January 10, 2023

“Great to be able to move our home ins back with Dusty Wallace. ”

Steve M.
142

TESTIMONIALS
January 9, 2023

“Kathy was wonderful to work with; attentive and knowledgeable, quick to respond. ”

Michael O.
143

TESTIMONIALS
January 4, 2023

“Tiffany Low was amazing. She explained everything in detail, was very patient with me, and was really pleasant to speak and converse with. She's a tremendous asset to your organization. Thanks again Tiffany! ”

Steven K.
144

TESTIMONIALS
December 19, 2022

“Tiffany is always kind and very helpful.”

Kelly N.
145

TESTIMONIALS
December 16, 2022

“Tiffany is always professional and prompt with policy requests and changes. Excellent service.”

Pradeep D.
146

TESTIMONIALS
December 16, 2022

“Devin is patient, confident and thorough. She is prompt in returning calls. Loved doing business with her.”

Alice M.
147

TESTIMONIALS
December 5, 2022

“Always great”

Karen C.
148

TESTIMONIALS
November 18, 2022

“Tiffany is and has always been so helpful. Thank you.”

Sheila L.
149

TESTIMONIALS
November 16, 2022

“You guys are responsive.”

Thomas C.
150

TESTIMONIALS
November 15, 2022

“Very satisfied with the level of professionalism and courtesy, as well as prompt service. Good value as well!”

Bruce D.
151

TESTIMONIALS
November 15, 2022

“Tiffany helped me immediately!! It was reassuring to know that I have coverage on my new vehicle!!”

Alicia C.
152

TESTIMONIALS
November 15, 2022

“Great!”

Mohan P.
153

TESTIMONIALS
November 15, 2022

“Devin Prestridge was very helpful with transferring my insurance to Allstate.”

Marjorie A.
154

TESTIMONIALS
November 7, 2022

“Tiffany was INSANELY quick to respond to help me fix my mistakes! I am so grateful she made the process quick and easy!!!”

Emily D.
155

TESTIMONIALS
November 7, 2022

“Amazing experience with Tiffany at Allstate. She’s very responsive and I can’t thank her enough for her time and effort. You can really feel she’s dedicated to making sure that you are happy.”

Suzanne H.
156

TESTIMONIALS
October 25, 2022

“Devin was very responsive and collaborative. She worked with us to evaluate different options and set up the coverage we needed. Thanks!”

Nate C.
157

TESTIMONIALS
October 24, 2022

“Very good. Nice people. Very professional.”

Debbie C.
158

TESTIMONIALS
October 24, 2022

“Good customer service.”

Oleg C.
159

TESTIMONIALS
October 24, 2022

“Kathy is always so helpful, courteous and efficient, which is much appreciated!”

Adele L.
160

TESTIMONIALS
October 24, 2022

“Tiffany was helpful and answered all my questions.”

Patricia K.
161

TESTIMONIALS
October 14, 2022

“Kathy goes out of her way to help. This is the second time I have used Kathy and your agency. Will recommend you to all to the rest of my family. Thank you!”

Juan M.
162

TESTIMONIALS
October 11, 2022

“Tiffany is always so helpful with all of my requests and questions. Wonderful customer service...especially given the poor customer service offered by so many right now.”

Jennifer G.
163

TESTIMONIALS
October 7, 2022

“Kathy Hamilton is extremely knowledgeable about insurances and what plan would work best for me and my husband. Loved her in person connection with getting our new policy. She really made this transition easy for us.”

Suzanne B.
164

TESTIMONIALS
September 26, 2022

“Tiffany was very helpful and quick to follow up with the document I needed.”

Rhonda A.
165

TESTIMONIALS
September 24, 2022

“Excellent, all my questions have been answered clearly. When the first time Kathleen Hamilton called me and gave me their quotations on my two vehicles, she presented it simply and clearly.”

Absalon P.
166

TESTIMONIALS
September 23, 2022

“Call was quick and request was handled easily.”

Dena F.
167

TESTIMONIALS
September 20, 2022

“Tiffany is always helpful and professional in her responses.”

Brian C.
168

TESTIMONIALS
September 20, 2022

“Tiffany is always so very helpful. Thanks Tiffany”

Alan L.
169

TESTIMONIALS
September 20, 2022

“Tiffany found an additional savings on our auto policy. Well done!”

Lawrence R.
170

TESTIMONIALS
September 19, 2022

“Tiffany always help sell whenever I call. She is great!”

Billy B.
171

TESTIMONIALS
September 16, 2022

“I felt my inquiry was handled quickly and professionally by Kathy!”

Elaine R.
172

TESTIMONIALS
September 15, 2022

“Kathy was very helpful and kind. Great customer service!”

Rose D.
173

TESTIMONIALS
September 14, 2022

“Always nice, efficient, and courteous.”

Steve S.
174

TESTIMONIALS
September 13, 2022

“Excellent customer service”

Jasper E.
175

TESTIMONIALS
September 12, 2022

“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

Crystal O.
176

TESTIMONIALS
September 12, 2022

“

Kathy is always so helpful and patient with her time.

”

Mohan P.
177

TESTIMONIALS
September 8, 2022

“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”

Melody C.
178

TESTIMONIALS
September 8, 2022

“Positive”

Brian C.
179

TESTIMONIALS
September 8, 2022

“Kathy Hamilton is super helpful and awesome to work with!”

Jordan S.
180

TESTIMONIALS
September 7, 2022

“Very helpful”

Alice A.
181

TESTIMONIALS
September 6, 2022

“Tiffany worked me through a **** that I knew nothing about. She called and kept me up on everything that was being done that could be. She Answered all my questions and if she did not know the answer, she found it for me by going all the way she could. Allstate is a great place for insurance because everyone I have talked to are friendly, professional, and caring”

Shirley L.
182

TESTIMONIALS
August 25, 2022

“
Great
”

David G.
183

TESTIMONIALS
August 24, 2022

“

Very fast and easy!!

”

Kevin S.
184

TESTIMONIALS
August 19, 2022

“Sam and Kathy were both professional and helpful. I appreciated the helpful advice on my other than ordinary circumstances.”

Troy S.
185

TESTIMONIALS
August 18, 2022

“

Tiffany solved my problem effectively and quickly. Thank you.

”

Mario D.
186

TESTIMONIALS
August 16, 2022

“

Tiffany has been very helpful navigating our unique situation.

”

John C.
187

TESTIMONIALS
March 31, 2022

“Very patient and helpful”

Phillip J.
188

TESTIMONIALS
March 25, 2022

“Very professional and very helpful”

Abel S.
189

TESTIMONIALS
March 25, 2022

“Tiffany answered my questions and was able to help us save some money.”

Robin R.
190

TESTIMONIALS
March 25, 2022

“Immediate response from Tiffany”

Brooks M.
191

TESTIMONIALS
March 24, 2022

“I had a terrible time getting a locksmith reimbursement through Allstate customer service/claims. I called Tiffany Low to help me and it was taken care of very quickly. The people at customer service were not helpful at all, but your agency was great.”

Michael L.
192

TESTIMONIALS
March 23, 2022

“Always stellar!!”

Shaleen S.
193

TESTIMONIALS
March 23, 2022

“Tiffany was very prompt, professional, friendly, and helpful. She is an asset to your insurance agency.”

Jimmie J.
194

TESTIMONIALS
March 22, 2022

“Kathy Hamilton is an extremely knowledgeable and patient agent. ..she answered all of my questions promptly and made me feel extremely comfortable in my choices...I never felt pressured or rushed...I'm not tech-savvy and she never minds helping me navigate the website...Dusty Wallace Allstate is very lucky to have her and I know she will make you feel as special...”

Lynn D.
195

TESTIMONIALS
March 22, 2022

“Very personable”

Celine W.
196

TESTIMONIALS
March 18, 2022

“I called in to determine if the purchase (and replacement) of a car on my policy would have a significant impact on my premium. Tiffany took my request and gave me a quick answer. A simple request. A quick and friendly answer. So great.”

Thomas C.
197

TESTIMONIALS
March 18, 2022

“Have appreciated the friendliness of the staff and outstanding service we have received for many years.”

Sandra M.
198

TESTIMONIALS
March 18, 2022

“Tiffany made my experience easy, comfortable, quick, and effortless.”

Anthony R.
199

TESTIMONIALS
March 16, 2022

“Kathy Hamilton is professional, knowledgeable and responds quickly. It’s a pleasure experience doing business with her.”

Sandy T.
200

TESTIMONIALS
March 7, 2022

“Excellent”

Michael O.
201

TESTIMONIALS
February 28, 2022

“Glad to do business with The Dusty Wallace Insurance Agency. Always prompt and very professional in addressing my concerns.”

Oscar J.
202

TESTIMONIALS
February 21, 2022

“Dusty Wallace quoted my automobile and homeowner’s insurance offering me detailed quotes and options to fit my needs, exceeding other competitors that I contacted. Dusty and his agency offered excellent service, listened, and made the process very easy! They are always very personable and professional. I would highly recommend Dusty Wallace Insurance Agency to my friends and family. Many thanks to Dusty and his team.”

Kim G.
203

TESTIMONIALS
February 15, 2022

“Excellent service as always!!! Tiffany is the best!!!”

John C.
204

TESTIMONIALS
February 11, 2022

“Kathy Hamilton was quick to understand my requirement for General Liability coverage for my LLC. She researched and procured the policy in a couple of hours. Great job!”

Pradeep D.
205

TESTIMONIALS
February 11, 2022

“Great!!!”

Jason N.
206

TESTIMONIALS
February 10, 2022

“Greatness...”

Thomas H.
207

TESTIMONIALS
February 4, 2022

“Kathy has preserved through two moves for us. She stuck with it. Very professional and thoughtful.”

Lee F.
208

TESTIMONIALS
February 4, 2022

“Great job!”

Larry W.
209

TESTIMONIALS
February 1, 2022

“Quick, efficient & professional. Very easy to work with.”

Lisa M.
210

TESTIMONIALS
January 26, 2022

“Glad to get a human on the phone. Tiffany took care of my needs well.”

Stanford S.
211

TESTIMONIALS
January 19, 2022

“Tiffany was very helpful, and everything went very smoothly. I have stayed with Allstate for many years, because of the excellent and friendly customer service. They also have very competitive prices.”

Glenn W.
212

TESTIMONIALS
January 19, 2022

“My questions were answered.”

Renee D.
213

TESTIMONIALS
January 17, 2022

“Great.”

Jerald E.
214

TESTIMONIALS
January 17, 2022

“The responses to my inquiries are timely and they have been helpful on any claims that I have filed.”

Brandon R.
215

TESTIMONIALS
January 17, 2022

“I’m very happy with your service.”

Mirian R.
216

TESTIMONIALS
January 17, 2022

“An excellent source of help for an old man with limited tech response skills, but I got it done with her? Thank you so much for your patience. Have Mr. Wallace give you all kinds of raises and maybe a trip to St. Martin's... ”

William W.
217

TESTIMONIALS
January 13, 2022

“Well explained.”

Sandra M.
218

TESTIMONIALS
January 13, 2022

“Very helpful and knowledgeable! Thank you.”

Gary T.
219

TESTIMONIALS
January 7, 2022

“It has always been a great experience!”

Alyson H.
220

TESTIMONIALS
January 7, 2022

“Very friendly staff and attention to my needs.”

David C.
221

TESTIMONIALS
January 7, 2022

“Stacy has been professional and knowledgeable throughout this whole process. She has been kind and helpful every step of the way. Thank you.”

Melissa G.
222

TESTIMONIALS
January 7, 2022

“Kathy Hamilton is THE BEST!! I'd adopt her if I wasn't so old!!😂”

Denise O.
223

TESTIMONIALS
January 5, 2022

“As a recent widow, I've had several questions regarding my insurance policies. I've always gotten quick responses to my questions. I do like to call and talk to a real person as opposed to a computer, so this office has always been there for me. I have my home and auto insurance with Dusty Wallace.”

John C.
224

TESTIMONIALS
January 3, 2022

“Great help navigating the world of driving at 74!”

William W.
225

TESTIMONIALS
December 27, 2021

“Good experience changing over to a milewise auto policy.”

Jason M.
226

TESTIMONIALS
December 21, 2021

“You all are always immediately ready for answers, friendly…a joy to talk to!”

Jill K.
227

TESTIMONIALS
December 17, 2021

“I've been with you for a few years now and I have recommended you to at least two other people who now have their policies with you. Recently I've had a lot of activity putting cars on and taking them off my account as well as adding special provisions and it has been very easy. Stacy has been helping me and she's been doing a wonderful job. She's answering all my questions even when I felt like I was dragging out the phone call. Terrific personality and customer service.”

Steven B.
228

TESTIMONIALS
December 16, 2021

“Called Dusty Wallace to get my claims experience letter for the Auto policies I have with them. Stacey was very helpful in getting them to me in a timely fashion. Their help was highly appreciated”

Anjan R.
229

TESTIMONIALS
November 18, 2021

“Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”

Jan M.
230

TESTIMONIALS
October 22, 2021

“Thank you.”

Esperanza R.
231

TESTIMONIALS
October 13, 2021

“Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”

Abel S.
232

TESTIMONIALS
October 13, 2021

“I feel like I am treated like family and my accounts are managed in an excellent manner.”

Siddharth C.
233

TESTIMONIALS
August 30, 2021

“Very Satisfied!”

James S.
234

TESTIMONIALS
August 30, 2021

“Agent is new to the office so needed to research every question, but did so quickly and professionally.”

Lawrence R.
235

TESTIMONIALS
August 30, 2021

“Great service, great people!”

Rick P.
236

TESTIMONIALS
March 9, 2021

“Quick informative and professional”

Philip G.
237

TESTIMONIALS
March 9, 2021

“Very Helpful! Would recommend it to Family and Friends.”

Arnold Judkins
238

TESTIMONIALS
March 9, 2021

“Always friendly, knowledgeable staff and questions/needs addressed quickly!”

Steve M.
239

TESTIMONIALS
February 23, 2021

“Excellent communication and quick responses. Everything you need in an agent!”

Austin P.
240

TESTIMONIALS
December 24, 2020

“very pleasant experience.”

Alan L.
241

TESTIMONIALS
December 18, 2020

“Pleasant experience always. Spoken with several people, each always competent and professional.”

Amy K.
242

TESTIMONIALS
December 18, 2020

“Ellen is great, and very informative about your services. Nothing better than saving money.”

Kevin S
243

TESTIMONIALS
December 18, 2020

“Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”

David W.
244

TESTIMONIALS
December 18, 2020

“Thanks for always being very helpful!”

Maan B.
245

TESTIMONIALS
December 18, 2020

“I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”

Valerine Conerly
246

TESTIMONIALS
December 18, 2020

“5/5 service!!”

Timothy C.
247

TESTIMONIALS
November 3, 2020

“The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”

Ron D.
248

TESTIMONIALS
October 20, 2020

“Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”

David W.
249

TESTIMONIALS
October 20, 2020

“Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”

Dan D.
250

TESTIMONIALS
October 20, 2020

“Very helpful!”

Erika A
251

TESTIMONIALS
October 20, 2020

“It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”

Michael S.
252

TESTIMONIALS
October 13, 2020

“My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”

Eileen S.
253

TESTIMONIALS
October 7, 2020

“Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”

Robert T.
254

TESTIMONIALS
September 29, 2020

“Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”

Thomas C.
255

TESTIMONIALS
September 29, 2020

“Tiffany is great. Very efficient and friendly!”

Mary H.
256

TESTIMONIALS
September 29, 2020

“Thanks for all the help that was given to me for our insurance questions and needs.”

Mary G.
257

TESTIMONIALS
September 29, 2020

“So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”

Donna G.
258

TESTIMONIALS
September 29, 2020

“Always helpful”

Cheryl H.
259

TESTIMONIALS
September 17, 2020

“Great, friendly support!”

Brooks M.
260

TESTIMONIALS
September 16, 2020

“Very informative! Very much appreciate these services.”

Hope H.
261

TESTIMONIALS
September 16, 2020

“I feel very good, every time I call, I get good and quick answers to everything. Thank you”

Marion T.
262

TESTIMONIALS
September 14, 2020

“Ellen was very helpful!”

Anna M.
263

TESTIMONIALS
September 8, 2020

“Your agency is always responsive, competitive, and great to deal with!”

Christopher J.
264

TESTIMONIALS
September 4, 2020

“Ellen has been great and very responsive in this process!”

Taneisha M.
265

TESTIMONIALS
September 3, 2020

“I was very happy with the attention and service I received.”

Sheana C.
266

TESTIMONIALS
August 26, 2020

“They are always helpful and ready to up with our needs!”

Armendia C.
267

TESTIMONIALS
August 17, 2020

“I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”

Stephen L.
268

TESTIMONIALS
August 14, 2020

“The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”

Oscar J.
269

TESTIMONIALS
August 14, 2020

“Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”

Mark S.
270

TESTIMONIALS
July 27, 2020

“Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”

Mary L.
271

TESTIMONIALS
July 27, 2020

“Very happy to have switched to Allstate. Thanks for all you do for your customers.”

Esther N.
272

TESTIMONIALS
July 27, 2020

“I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”

Elizabeth F.
273

TESTIMONIALS
July 27, 2020

“Very helpful!!”

Minesh P.
274

TESTIMONIALS
June 16, 2020

“It was handled very efficiently. Email the next day confirmed payment!”

Kathleen H.
275

TESTIMONIALS
June 16, 2020

“Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”

Todd H.
276

TESTIMONIALS
June 16, 2020

“Our experience with Dusty Wallace Allstate Agency has always been good and fair!”

David T.
277

TESTIMONIALS
June 5, 2020

“Absolutely great services!”

Daniel O.
278

TESTIMONIALS
May 7, 2020

“Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”

Coeta and Richard R.
279

TESTIMONIALS
May 5, 2020

“Excellent service again. Thank you very much!”

John C.
280

TESTIMONIALS
May 5, 2020

“They were extremely helpful!”

Andrea T.
281

TESTIMONIALS
April 29, 2020

“Everything I would have expected.”

Teresa S.
282

TESTIMONIALS
April 14, 2020

“Their staff is so friendly and extremely helpful!”

Karen S.
283

TESTIMONIALS
April 14, 2020

“My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”

Donna G.
284

TESTIMONIALS
April 14, 2020

“Good follow up. Polite and professional.”

Joe S.
285

TESTIMONIALS
March 30, 2020

“Always super helpful and patient. I love this agency.”

Kirk R.
286

TESTIMONIALS
March 30, 2020

“Handle my insurance quickly!”

Lori B.
287

TESTIMONIALS
March 30, 2020

“The staff I talked with were helpful getting my claim turned in for us which was so helpful!”

Julia S.
288

TESTIMONIALS
March 16, 2020

“Allison was cheerful and knowledgeable, showing great patience in my confusion.”

Brooks M.
289

TESTIMONIALS
March 16, 2020

“Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”

Janice Jenkins
290

TESTIMONIALS
March 16, 2020

“Excellent! Always very efficient, courteous and helpful.”

Denice K.
291

TESTIMONIALS
March 16, 2020

“Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”

Ricardo H.
292

TESTIMONIALS
March 16, 2020

“Very easy and pain-free. Glad I did it.”

Virginia King
293

TESTIMONIALS
March 16, 2020

“My experience is great.”

Grace B.
294

TESTIMONIALS
March 16, 2020

“Great - good coverage at a good price. I like the Allstate site.”

David W.
295

TESTIMONIALS
February 24, 2020

“No problems.”

David G.
296

TESTIMONIALS
February 24, 2020

“Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”

Michael G.
297

TESTIMONIALS
February 21, 2020

“Very good experience, my issue was handled professionally and efficiently.”

Keith F.
298

TESTIMONIALS
February 17, 2020

“Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”

Erik L.
299

TESTIMONIALS
February 17, 2020

“Awesome experience with Dusty Wallace Agency”

James M.
300

TESTIMONIALS
February 6, 2020

“For the first time ever I really enjoyed talking insurance.”

Grace T.
301

TESTIMONIALS
February 5, 2020

“Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”

Jennifer W.
302

TESTIMONIALS
February 5, 2020

“Very satisfied!!!”

Oleg C.
303

TESTIMONIALS
February 5, 2020

“Staff is knowledgeable and easy to talk with!”

Robert S.
304

TESTIMONIALS
January 29, 2020

“Always help me out when I call for insurance needs would highly recommend this agency.”

Thomas H
305

TESTIMONIALS
January 29, 2020

“Ellen was fatastic great personality attention to detail and very prompt”

Kevin D.
306

TESTIMONIALS
January 27, 2020

“Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”

Patricia W.
307

TESTIMONIALS
January 23, 2020

“John & Cathy were very helpful with as they assisted me with understanding my policy premium.”

Erik L.
308

TESTIMONIALS
January 21, 2020

“So far it has been excellent.”

Barbara G.
309

TESTIMONIALS
January 21, 2020

“Like I'm doing business with the right people”

Scott H.
310

TESTIMONIALS
January 16, 2020

“Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”

Freida K.
311

TESTIMONIALS
January 16, 2020

“Excellent service. Thank you. ”

John C.
312

TESTIMONIALS
January 8, 2020

“Staff clarified questions I had o our new auto coverage.”

Steve M.
313

TESTIMONIALS
January 8, 2020

“Always great customer service!”

Giddel A.
314

TESTIMONIALS
January 8, 2020

“Your staff is what has truly set you apart from other insurance providers to me.”

Michael C.
315

TESTIMONIALS
January 8, 2020

“Very helpful”

Edward W.
316

TESTIMONIALS
January 8, 2020

“Always friendly and helpful. Professionals who take care of your questions promptly! ”

Robert L.
317

TESTIMONIALS
December 20, 2019

“My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”

Jill K.
318

TESTIMONIALS
December 11, 2019

“John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”

John C.
319

TESTIMONIALS
December 11, 2019

“Great company to work with – very nice office staff.”

Leo L.
320

TESTIMONIALS
December 10, 2019

“Just last weekend I recommended him to my nephew.”

Jeannette M.
321

TESTIMONIALS
December 2, 2019

“Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”

Roxanna C.
322

TESTIMONIALS
December 2, 2019

“Very helpful and efficient!! Thank you.”

Kalpana I.
323

TESTIMONIALS
November 25, 2019

“Always a pleasure to call for any reason.”

Rhonda F.
324

TESTIMONIALS
November 21, 2019

“Very good, as usual. Y'all are always helpful and nice to us.”

Jackie C.
325

TESTIMONIALS
November 21, 2019

“We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”

Kathy M.
326

TESTIMONIALS
November 21, 2019

“The people in the office have always been good to work with and quick to respond.”

Michael O.
327

TESTIMONIALS
November 11, 2019

“The service was exceptional!!”

Gregory B.
328

TESTIMONIALS
November 11, 2019

“Great crew, excellent service, keep up the great work!”

Robert L.
329

TESTIMONIALS
November 11, 2019

“Very satisfied with the service and exceptional policy.”

Alan M.
330

TESTIMONIALS
November 11, 2019

“Your team has always responded quickly with the information requested. We appreciate your efforts!”

Bergeson D.
331

TESTIMONIALS
November 7, 2019

“I appreciated assistance with my homeowners' insurance.”

Bill V.
332

TESTIMONIALS
November 7, 2019

“Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”

Devin S.
333

TESTIMONIALS
October 23, 2019

“I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”

Emily D.
334

TESTIMONIALS
October 16, 2019

“As always, professional and responsive. Thanks again for your assistance on our needs.”

Gary U.
335

TESTIMONIALS
October 14, 2019

“Positive & professional”

Mark T.
336

TESTIMONIALS
October 10, 2019

“Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”

Deborah C.
337

TESTIMONIALS
October 10, 2019

“Good- handle everything in a timely manner.”

Lori B.
338

TESTIMONIALS
October 10, 2019

“I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”

Arlene W.
339

TESTIMONIALS
October 10, 2019

“At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”

Nancy H.
340

TESTIMONIALS
October 9, 2019

“I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”

Judy T.
341

TESTIMONIALS
October 7, 2019

“Very good. Ellen was very helpful and informative.”

Patti S.
342

TESTIMONIALS
October 3, 2019

“Everyone seems very caring; giving the best deals possible.”

Janice J.
343

TESTIMONIALS
October 2, 2019

“Great customer service thanks.”

Hector L.
344

TESTIMONIALS
October 1, 2019

“Excellent, professional, on time and friendly service. Thank you!”

Reggie M.
345

TESTIMONIALS
October 1, 2019

“Always helpful”

Lisa L.
346

TESTIMONIALS
September 26, 2019

“Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”

Charlene G.
347

TESTIMONIALS
September 26, 2019

“After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”

Fanta M.
348

TESTIMONIALS
September 16, 2019

“I called the agency to ask questions, and they followed my questions and completed work I asked.”

Woo Ho L.
349

TESTIMONIALS
September 16, 2019

“Very helpful.”

Elsie B.
350

TESTIMONIALS
September 16, 2019

“Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”

Fred A.
351

TESTIMONIALS
September 5, 2019

“Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”

Pamela W.
352

TESTIMONIALS
September 5, 2019

“Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”

Edward W.
353

TESTIMONIALS
August 29, 2019

“Good was very helpful.”

Andrea T.
354

TESTIMONIALS
August 27, 2019

“Good was very helpful”

Andrea Thomas
355

TESTIMONIALS
August 27, 2019

“Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”

Cynthia P.
356

TESTIMONIALS
August 26, 2019

“Always great!”

Meghan H.
357

TESTIMONIALS
August 26, 2019

“Very pleased.”

Carol V.
358

TESTIMONIALS
August 22, 2019

“I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”

Wilma Jean W.
359

TESTIMONIALS
August 19, 2019

“Great service, great staff, a pleasure to work with thanks.”

Robert L.
360

TESTIMONIALS
August 19, 2019

“I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”

Christolyn T.
361

TESTIMONIALS
August 13, 2019

“Very good impression.”

Antonio B.
362

TESTIMONIALS
August 13, 2019

“Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”

Jason N.
363

TESTIMONIALS
August 13, 2019

“John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”

Rich M.
364

TESTIMONIALS
August 8, 2019

“I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”

Jane S.
365

TESTIMONIALS
August 7, 2019

“Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”

Kathye G.
366

TESTIMONIALS
August 7, 2019

“Amount of payment is reasonable.”

Dong C.
367

TESTIMONIALS
August 5, 2019

“Very good.”

Julia S.
368

TESTIMONIALS
August 1, 2019

“friendly, timely, thorough, professional.”

Maxie S.
369

TESTIMONIALS
August 1, 2019

“I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”

Thomas C.
370

TESTIMONIALS
August 1, 2019

“Awesome, always very responsive!”

Andy V.
371

TESTIMONIALS
July 31, 2019

“Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”

Lindsay S.
372

TESTIMONIALS
July 31, 2019

“Excellent customer service!”

Laurie H.
373

TESTIMONIALS
July 31, 2019

“The staff was efficient and helpful.”

Jennifer J.
374

TESTIMONIALS
July 31, 2019

“Very good and not pushy.”

David W.
375

TESTIMONIALS
July 24, 2019

“Very nice and professional!”

Hua D.
376

TESTIMONIALS
July 24, 2019

“Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”

Barbara G.
377

TESTIMONIALS
July 23, 2019

“I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”

Barbara G.
378

TESTIMONIALS
July 17, 2019

“Very professional”

Juan O.
379

TESTIMONIALS
July 17, 2019

“It was a great to work with Allison. She was extremely helpful throughout the process.”

Anu R.
380

TESTIMONIALS
July 16, 2019

“Very professional, very friendly. I would recommend Taylor to anyone who asks”

Christian G.
381

TESTIMONIALS
July 12, 2019

“Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”

Steven K.
382

TESTIMONIALS
July 11, 2019

“Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”

Thomas S.
383

TESTIMONIALS
July 11, 2019

“Barbie was very helpful and a pleasure to work with.”

Eric S.
384

TESTIMONIALS
July 8, 2019

“Wonderful people who do what they can to make your claim experience as stress-free as possible”

Michael Cox
385

TESTIMONIALS
July 8, 2019

“Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”

Heike C.
386

TESTIMONIALS
July 2, 2019

“Great customer relations and wonderful customer satisfaction”

Robert J.
387

TESTIMONIALS
July 2, 2019

“I’m thankful for great service you provide. Great service experience”

Maker A.
388

TESTIMONIALS
July 2, 2019

“It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”

Bobby H.
389

TESTIMONIALS
July 2, 2019

“Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”

Paul B.
390

TESTIMONIALS
July 2, 2019

“Always great talking with the folks in this office!”

Jeff D.
391

TESTIMONIALS
July 2, 2019

“Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”

Robert L.
392

TESTIMONIALS
June 25, 2019

“Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”

Bobby H.
393

TESTIMONIALS
June 25, 2019

“ Great knowledgable people fabulous attitude! ”

Russell R.
394

TESTIMONIALS
June 25, 2019

“ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”

Thomas D.
395

TESTIMONIALS
June 25, 2019

“ I have been very pleased with Dusty Wallace. Thanks for all you do. ”

Jeanette M.
396

TESTIMONIALS
June 25, 2019

“Great all questions always answered.”

Wilma H.
397

TESTIMONIALS
June 25, 2019

“Good.”

Sandra I.
398

TESTIMONIALS
June 25, 2019

“Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”

Alex S.
399

TESTIMONIALS
June 18, 2019

“This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”

David S.
400

TESTIMONIALS
June 14, 2019

“Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”

Vamsikrishna G.
401

TESTIMONIALS
June 13, 2019

“I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”

Lenise H.
402

TESTIMONIALS
June 13, 2019

“Sydney was extremely helpful.”

Hector E.
403

TESTIMONIALS
June 12, 2019

“Friendly and helpful”

Ranee V.
404

TESTIMONIALS
June 12, 2019

“Excellent experience from start to finish. Very friendly and welcoming.”

Timothy D.
405

TESTIMONIALS
June 10, 2019

“Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”

Jim F.
406

TESTIMONIALS
June 10, 2019

“I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”

Larry R.
407

TESTIMONIALS
June 10, 2019

“Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”

Kacie L.
408

TESTIMONIALS
June 3, 2019

“The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”

Roland M.
409

TESTIMONIALS
May 30, 2019

“Quick, very helpful”

Kathleen N.
410

TESTIMONIALS
May 30, 2019

“Very attentive agency. Thanks for the good service”

Paul C.
411

TESTIMONIALS
May 30, 2019

“Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”

Dennis P.
412

TESTIMONIALS
May 30, 2019

“Always very friendly and helpful.”

Victoria P.
413

TESTIMONIALS
May 15, 2019

“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

Pete W.
414

TESTIMONIALS
May 15, 2019

“Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so muchYou ladies Rock!!!!”

Gracie G.
415

TESTIMONIALS
May 14, 2019

“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”

Jaime O.
416

TESTIMONIALS
May 14, 2019

“Ellen was very helpful and has made changing insurance company's easy and painless.”

Amber S.
417

TESTIMONIALS
May 14, 2019

“We are happy with the service and will recommend to friends and family.”

Antonio J.
418

TESTIMONIALS
May 14, 2019

“Ellen provided excellent information and service start to finish!”

Mark I.
419

TESTIMONIALS
May 14, 2019

“Good service”

Brian H.
420

TESTIMONIALS
May 14, 2019

“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

Pete W.
421

TESTIMONIALS
May 14, 2019

“Getting Better. Allstate is expensive and you would expect the best from them”

Steven N.
422

TESTIMONIALS
May 14, 2019

“I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”

Paul M.
423

TESTIMONIALS
May 14, 2019

“Very professional & knowledge”

Dennis M.
424

TESTIMONIALS
May 14, 2019

“I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”

Benny S.
425

TESTIMONIALS
May 14, 2019

“No complaints”

Krishnan R.
426

TESTIMONIALS
May 14, 2019

“Very comfortable, easy. No stress”

Margaret L.
427

TESTIMONIALS
May 14, 2019

“Very well”

Yetta C.
428

TESTIMONIALS
May 14, 2019

“It's always great”

Andrea R.
429

TESTIMONIALS
May 14, 2019

“Great”

Alberto T.
430

TESTIMONIALS
May 14, 2019

“I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”

Andreanna T.
431

TESTIMONIALS
May 14, 2019

“No claims, so limited contact, but the people in your office are great”

Christine R.
432

TESTIMONIALS
May 14, 2019

“No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”

Eva R.
433

TESTIMONIALS
May 14, 2019

“Great”

Norris A.
434

TESTIMONIALS
May 14, 2019

“I usually don’t volunteer but if asked I would recommend contacting you”

Hugh B.
435

TESTIMONIALS
May 14, 2019

“Dusty has been good about handling my Home and Auto insurance”

James H.
436

TESTIMONIALS
May 14, 2019

“The staff were very helpful , knowledgeable and kind”

Freida K.
437

TESTIMONIALS
May 14, 2019

“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”

Ray W.
438

TESTIMONIALS
May 14, 2019

“Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”

Richard S.
439

TESTIMONIALS
May 3, 2019

“These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”

DAVID D.
440

TESTIMONIALS
May 3, 2019

“Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”

WILLAM
441

TESTIMONIALS
May 3, 2019

“I appreciate the experience and service provided from having a continuing relationship with your agency. ”

LARRY P.
442

TESTIMONIALS
May 3, 2019

“Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”

KEVIN O.
443

TESTIMONIALS
May 3, 2019

“In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”

FERNANDO F.
444

TESTIMONIALS
May 3, 2019

“Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”

JACKIE C.
445

TESTIMONIALS
May 3, 2019

“Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”

SOUHEIL S.
446

TESTIMONIALS
May 3, 2019

“I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”

RHONDA W.
447

TESTIMONIALS
May 3, 2019

“Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”

KAREN M.
448

TESTIMONIALS
May 3, 2019

“I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”

RUTH W.
449

TESTIMONIALS
May 3, 2019

“Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”

NORMA H.
450

TESTIMONIALS
May 3, 2019

“I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”

FARZAD L.
451

TESTIMONIALS
May 3, 2019

“Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”

PATTI G.
452

TESTIMONIALS
May 3, 2019

“I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”

COETA R.
453

TESTIMONIALS
May 3, 2019

“Very polite ,professional and personal is always helpful. Thanks for the great service . ”

RICARDO O.
454

TESTIMONIALS
May 3, 2019

“Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”

ROSEMARY S.
455

TESTIMONIALS
May 3, 2019

“It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”

BEVERLY M.
456

TESTIMONIALS
May 3, 2019

“So Far So Good! Always in the market for better rates. ”

DAVID S.
457

TESTIMONIALS
May 3, 2019

“Excellent ”

CHARLES W.
458

TESTIMONIALS
May 3, 2019

“She did a great job help me to get insurance. Seems about to move. She did it really easy ”

JOSE G.
459

TESTIMONIALS
May 3, 2019

“Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”

MANSEL A.
460

TESTIMONIALS
May 3, 2019

“It is a pleasant experience ”

CHANDRA G.
461

TESTIMONIALS
May 3, 2019

“Excellent support and responsiveness. I’m very pleased. ”

MARIO D.
462

TESTIMONIALS
May 3, 2019

“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”

RAY W.
463

TESTIMONIALS
May 3, 2019

“The staff were very helpful, knowledgeable and kind . ”

FREIDA K.
464

TESTIMONIALS
May 3, 2019

“I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”

GLEN L.
465

TESTIMONIALS
May 3, 2019

“Happy with the service ”

PAUL P.
466

TESTIMONIALS
May 3, 2019

“It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”

ANJAN R.
467

TESTIMONIALS
May 3, 2019

“Overall good. Easy to use tools. Good level of communication and support ”

ROBERT Q.
468

TESTIMONIALS
May 3, 2019

“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”

JAMIE O.
469

TESTIMONIALS
May 3, 2019

“I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”

PAIGE M.
470

TESTIMONIALS
May 3, 2019

“Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”

MIKAYLA F.
471

TESTIMONIALS
May 3, 2019

“Very pleasant and personable. Could not be any easier for me. ”

RICHARD G.
472

TESTIMONIALS
May 3, 2019

“My experience has been great. ”

ELIZABETH C.
473

TESTIMONIALS
May 3, 2019

“Awsome ”

PRGGY O.
474

TESTIMONIALS
May 3, 2019

“I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”

LILLIE B.
475

TESTIMONIALS
May 3, 2019

“It was great and helpful ”

ANGELA H.
476

TESTIMONIALS
May 3, 2019

“We are very happy with the serves that we get from you, Thank you. ”

JAMES S.
477

TESTIMONIALS
May 3, 2019

“Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”

NAVEED I.
478

TESTIMONIALS
May 3, 2019

“Very friendly and quick to help me ”

KATHEY B.
479

TESTIMONIALS
May 3, 2019

“Great service ”

MARTIN R.
480

TESTIMONIALS
July 30, 2018

“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

TED B.
481

TESTIMONIALS
July 30, 2018

“Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”

SALLIE K.
482

TESTIMONIALS
July 30, 2018

“Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”

ROCKY V.
483

TESTIMONIALS
July 30, 2018

“I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”

TOM C.
484

TESTIMONIALS
July 30, 2018

“Great service at a great price!”

PETER S.
485

TESTIMONIALS
July 30, 2018

“Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”

CHRIS C.
486

TESTIMONIALS
July 30, 2018

“I would highly recommend the agency to other people!”

LARRY P.
487

TESTIMONIALS
July 30, 2018

“Very good, friendly helpful prompt service with very competitive prices”

DIANNA D.
488

TESTIMONIALS
July 30, 2018

“Pricing is fantastic and the service to date has been even better!”

CHAD S.
489

TESTIMONIALS
July 30, 2018

“Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”

MIKE A.
490

TESTIMONIALS
July 30, 2018

“Wonderful. ..so easy and got it right!”

SUMMER F.
491

TESTIMONIALS
July 30, 2018

“Agents are cordial, responsive, and knowledgeable.”

WILLIAM G.
492

TESTIMONIALS
July 30, 2018

“Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”

CHRISTINE M.
493

TESTIMONIALS
July 30, 2018

“I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”

LAUREN P.
494

TESTIMONIALS
July 30, 2018

“I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”

FAIVEL P.
495

TESTIMONIALS
July 30, 2018

“Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”

DAVID W.
496

TESTIMONIALS
July 30, 2018

“Always helpful, knowledgeable and honest”

DONNA L.
497

TESTIMONIALS
July 30, 2018

“Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”

THOMAS H.
498

TESTIMONIALS
July 30, 2018

“Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”

JAMES C.
499

TESTIMONIALS
July 30, 2018

“You're always responsive, and I know I can trust you.”

ELAINE S.
500

TESTIMONIALS
July 30, 2018

“You are always there and ready to help.”

BETTY S.
501

TESTIMONIALS
July 30, 2018

“Efficient, friendly staff! Handles all request promptly and accurately!”

WILLIAM G.
502

TESTIMONIALS
July 30, 2018

“I enjoy doing business with Dusty as they are very polite and very efficient.”

JANE S.
503

TESTIMONIALS
February 9, 2018

“I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”

ASHLEY B.
504

TESTIMONIALS
February 9, 2018

“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

TED B.
505

TESTIMONIALS
February 9, 2018

“I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”

BRYAN S.
506

TESTIMONIALS
February 9, 2018

“The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”

CHRISTOPHER R.
507

TESTIMONIALS
February 9, 2018

“Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”

LINDA R.

We Rise above
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keep your familY Protected

Sunrise over Rock State Park, TX

about
us

Come, meet our agents. See who's got the great state of Texas covered.

MEET THE TEAM

See What Our Clients
Had to Say About Us!

1

Robert T.

November 28, 2023

“As always, a warm and personal reception. I usually talk to Tiffany. She represents the Agency and Allstate to perfection.”
2

Troy S.

November 27, 2023

“Tiffany is always so helpful and friendly. Thank you.”
3

Timothy K.

November 27, 2023

“Great communication. They are always helpful.”
4

Patricia C.

November 21, 2023

“I have always felt confident when I speak with Tiffany that I am getting good advice and their very best price and honest recommendations.”
5

Lance P.

November 17, 2023

“I love it and feel very taken care of with whatever I need!”
6

Valerine C.

November 17, 2023

“I think Tiffany explained my coverages and assisted with my questions. I appreciated her patience.”
7

Jean K.

November 7, 2023

“Tiffany answered all my questions and was very knowledgeable. Great service.”
8

Stephen A.

November 3, 2023

“Thanks for the quick service!”
9

John G.

November 3, 2023

“As always, a quick response that was to the point and absolutely helpful and to the point. Thank you.”
10

Benjamin T.

November 3, 2023

“Everything is great.”
11

Sherry H.

November 2, 2023

“I love allstate they are helpful understand your problem they will help you in best way they can I love allstate. Thank you for service.”
12

Adolfo C.

October 30, 2023

“Thanks!”
13

Trent H.

October 26, 2023

“It's always good and consistent, I can count on them to get what I need done quickly and correctly!”
14

Rhonda P.

October 26, 2023

“Took care of everything very quickly!”
15

Hicham L.

October 16, 2023

“Great service and very professional and courteous staff!”
16

Adam V.

October 11, 2023

“Tiffany is always a big help and is always there when you need answers to your questions. Knowing that she is there is how Allstate is keeping me as a customer for life.”
17

Dian M.

October 11, 2023

“Tiffany was very helpful explaining my auto Policy however I am shocked at the increase in amount of money big change from a year ago. I did read the statement concerning the increases coming and want to thank Allstate for their support of elderly drivers who do not drive their cars very much.”
18

James Y.

October 11, 2023

“Ms. Devin was able to communicate the options/opportunities about your company's policies clearly and effectively to me; in a very friendly and professional way. i am glad to be one of your new customers.”
19

Thomas P.

October 9, 2023

“Received good service thank you.”
20

Melody C.

October 9, 2023

“I truly appreciate the service that I received from the Wallace group…auto and home coverage completed in 30 minutes. I was welcomed and made comfortable, everything was explained throughly. An hour later after arriving home all my documents were in my email box. Highly recommend.”
21

Sandy T.

October 9, 2023

“Tiffany Low is professional and knowledgeable.”
22

Donald E.

October 6, 2023

“Both Tiffany and Kathy are very professional and knowledgeable and I really appreciate it very much! Dusty Wallace provides great customer service to their clients.”
23

Connie C.

October 6, 2023

“Process to pay via charge card on the phone very easy and fast! Thanks!”
24

Eliyahu V.

October 3, 2023

“The best!”
25

Joseph C.

September 26, 2023

“Yes, Tiffany earns at 10 for certain. Handled our needs very efficiently with a great deal of clarity. Could not ask for more.”
26

Tom O.

September 26, 2023

“Excellent and responsive service!”
27

Mary S.

September 22, 2023

“Great interaction!”
28

Rhonda P.

September 18, 2023

“It was great! Tiffany was a big help!”
29

Jayne M.

September 14, 2023

“Always exceptional service. Thank you!”
30

Russ C.

September 14, 2023

“Everything taken care on timely bases.”
31

Jimmie M.

September 13, 2023

“I called because I had some concerns and spoke with Tiffany she was awesome and walked me through what I needed to know I appreciated her time so much.”
32

Glenn W.

September 13, 2023

“It was professional and informative as always.”
33

Hicham L.

September 13, 2023

“Wonderful service! You guys made it so easy to file claim and answer all my questions. Thank you.”
34

Mary L.

September 11, 2023

“Tiffany always goes above and beyond to assist with anything we need.”
35

Paul D.

September 8, 2023

“Great.”
36

Brian D.

September 7, 2023

“Always helpful and kind.”
37

Michael S.

August 31, 2023

“I have found the staff to be very customer focused and pleasant whenever I have called or requested info.”
38

Bruce D.

August 31, 2023

“Tiffany has gained my respect and appreciation for her professionalism and courteous, prompt service!”
39

John M.

August 28, 2023

“Very helpful in getting my needed information. Printed multiple pages of documents that I had requested.”
40

Kelly N.

August 23, 2023

“They take the time to call me and I feel as though I'm treated like a person not a number. As a senior citizen I'm happy with the price ,the coverage and the convenience. I would recommend Dusty Wallace and his team to anyone.”
41

Bill T.

August 23, 2023

“Great. Answered all my questions and very nice.”
42

Pete W.

August 23, 2023

“You respond quickly. You take care of my issues the first time. I'd like to know more about reducing my cost by taking advantage of any new offerings.”
43

Jasper E.

August 23, 2023

“As always, very professional, and informative, and always willing to assist in any given situation.”
44

Sam Y.

August 23, 2023

“I was taken care of.”
45

Sandra M.

August 23, 2023

“Appreciate the quick, friendly service by the knowledgeable staff!”
46

Richard D.

August 23, 2023

“Very positive experience.”
47

Donna A.

August 23, 2023

“Always friendly and helpful!”
48

Yvonne U.

August 23, 2023

“Scott is wonderful and resolved my issue.”
49

Chris S.

August 23, 2023

“Always a wonderful experience”
50

Dario S.

August 23, 2023

“Scott was very helpful, kind, and proactive. I really appreciated that. Thank you so much.”
51

Arvil B.

August 23, 2023

“Top notch, as always!”
52

Camila P.

August 23, 2023

“Devin Prestridge was awesome and very responsive. Would definitely recommend her.”
53

John G.

August 23, 2023

“As always, your team responded immediately to my request and provided me exactly what I needed when I needed it. Thanks again for your expert customer service. I would never consider going anywhere else for my insurance needs.”
54

Fred V.

August 23, 2023

“Great”
55

Manuel B.

August 23, 2023

“Really satisfied. Great explanation in detail. Very professional.”
56

James H.

August 23, 2023

“Easy to get information and a answer my questions.”
57

Mary F.

July 17, 2023

“Excellent service, warm and accommodating staff. I appreciate Kathy Hamilton and Scott Lawson for listening , offering the best home and auto coverage I need. I also admired these two individuals for their immediate response in solving my issue with AAA Insurance Company. Thank you!”
58

Linda H.

July 17, 2023

“Great!”
59

Frank G.

July 17, 2023

“Very good, efficient and positive!”
60

Juan M.

July 17, 2023

“As always, Kathy was able to help me with a prompt and a rate I could work with. We have several policies with Allstate and Kathy is one of the reasons we do. I am not bashful to lay praise on someone when it is due. Thank you Kathy.”
61

Rodney K.

July 17, 2023

“The way Devin explained the type of coverages I would be receiving on my homeowners insurance was over the top and I'm extremely pleased with the whole process of switching over to Allstate.”
62

John C.

July 7, 2023

“Thank you Tiffany.”
63

Samuel H.

July 5, 2023

“Very helpful.”
64

Joseph C.

July 5, 2023

“It was very good, Scott was very helpful and informative.”
65

Joey B.

July 5, 2023

“Always a great experience when dealing with this office. Knowledgeable and courteous staff.”
66

Bruce D.

July 5, 2023

“Service is always courteous and efficient.”
67

Donna R.

June 26, 2023

“It was great! I believe the ladies name was Tiffany, she was very friendly and immediately knew the answer to my question. Definitely an asset to the office.”
68

Dennis M.

June 20, 2023

“Very professional & helpful in understanding my needs & proposing suggestions!”
69

Denver B.

June 20, 2023

“Very helpful agent. Professional and knowledgeable.”
70

DeWayne W.

June 15, 2023

“My experience with your agency is always a good one. All questions are answered thoroughly and in a way I can understand them. I will continue to do business with your agency.”
71

Jean C.

June 14, 2023

“Thank you for being so prompt in answering my questions. I am glad we finally have all our insurance needs under Allstate.”
72

John C.

June 12, 2023

“I've been with your agency for several years. After my husband passed in ****, I have relied on Tiffany Low to answer my questions and make sure I have the right plan for me.”
73

Gerald J.

June 12, 2023

“Tiffany gives good service and helps with the proper suggestions on my insurance needs”
74

Thomas H.

June 8, 2023

“Dusty Wallace Allstate is the insurance agency to trust. I worked with Kathy to transfer policies over and the professionalism and knowledge surpassed everyone I have dealt with over the years. Highly recommend!!!”
75

Janice F.

June 8, 2023

“Scott is always SO helpful and patient with me!”
76

Steve M.

June 7, 2023

“Easy setting up auto draft payments. Thanks”
77

Michael G.

June 1, 2023

“Allstate Flower Mound Dusty Wallace insurance is the best!”
78

Eliyahu V.

June 1, 2023

“Dusty Wallace: Allstate Insurance is the best I had and have in TX. Tiffany is very knowledgeable, professional and ready to help and answer all questions. Highly recommend them if you looking for insurance.”
79

Erik K.

June 1, 2023

“Great job!”
80

Terry S.

June 1, 2023

“Received good treatment. Some hitches with web use. Needs to be ironed out.”
81

Karen S.

June 1, 2023

“Answered the phone quickly (didn't have to leave a message) and answered all of my questions! Got the info I needed quickly. Thanks!”
82

Amber P.

June 1, 2023

“I feel very good about our experience with Allstate. You all offered the lowest price for insurance by far.”
83

Mary F.

June 1, 2023

“Scott was great helping me make some changes to my policies. He was even able to save me some money each month, and he got me the documents that I needed.”
84

Brian D.

May 24, 2023

“Professional. Kind. Accurate and reliable answers.”
85

Eliyahu V.

May 24, 2023

“Amazing”
86

George M.

May 24, 2023

“Always a good experience never have had any issues.”
87

Gina S.

May 22, 2023

“Always friendly, and knowledgeable.”
88

Bob F.

May 10, 2023

“Very pleased. Kathy was a pleasure to work with.”
89

Marc D.

May 10, 2023

“Very satisfied.”
90

Thomas P.

May 4, 2023

“Very helpful thank you for your help”
91

Clint J.

May 4, 2023

“It's been an amazing experience. Easy transition to Allstate.”
92

Stephen R.

May 4, 2023

“Very good”
93

Linda S.

May 4, 2023

“Very good. Agent was able to answer all my questions.”
94

Lucy W.

May 4, 2023

“Everything was great! Kathy Hamilton was wonderful to work with!”
95

Bill T.

April 28, 2023

“What nice people to talk to. I asked questions and you answered them very quickly. Great service.”
96

Michael G.

April 19, 2023

“Very helpful to me ALWAYS and very friendly! I appreciate this!”
97

Brett J.

April 19, 2023

“Experience was great, the process was short and quick and excellent customer service.”
98

Evert L.

April 18, 2023

“It was awesome & got all my questions answered. Would recommend others to look you all up.”
99

Donald C.

April 18, 2023

“I went to save some money, and then Scott saved me even more.”
100

James F.

April 10, 2023

“I am often assisted by "Tiffany" when I call with a question or need to make a change on my auto or home policy. She is always professional, friendly and knowledgeable. But most appreciated is how responsive she is to my requests. I just wish everyone I deal with in today's world was a "Tiffany". Would she consider conducting classes for society's other service providers (ha)? Jim Fair””
101

Jill E.

April 3, 2023

“I called in to discuss the autopay on my account and Scott offered to look over my policies. He ended up finding savings in my auto policy that hadn’t been applied yet and was able to help find more savings due to my car being barely driven annually/low mileage. Very helpful given rates continue to rise all around. Thanks Scott!”
102

Floyd H.

April 3, 2023

“Your associates have always been there when I need answers. I couldn’t ask for anything more!”
103

Michael G.

March 28, 2023

“Very nice and helpful all of the time!”
104

Deandria G.

March 28, 2023

“I called about current insurance coverage and possible future coverage. My issue was promptly resolved and questions were answered thoroughly.”
105

Yvonne U.

March 28, 2023

“Very satisfied. I think the Gentleman’s name was Scott and he was fabulous. Tiffany is wonderful too.”
106

Lynn D.

March 28, 2023

“My agent Kathy Hamilton is very patient and thorough when she's going over the policies and helping me make the right selection for my particular needs. She's very knowledgeable in both auto and home policies and explains the details so I can compare "Apples to Apples" I highly recommend her as an agent.”
107

Sandy T.

March 27, 2023

“Knowable and professional about questions and concerns.”
108

Michael F.

March 27, 2023

“Confident, knowledgable, and caring.”
109

Sandy M.

March 27, 2023

“Devin was awesome!”
110

MaryGail G.

March 27, 2023

“Great service and price.”
111

Kenneth J.

March 22, 2023

“I had a great experience and the information that I received was very helpful to me.”
112

Christopher R.

March 22, 2023

“An excellent experience as always. The questions asked were answered at the time of the call and even more, the information was understood as provided!”
113

Elaine R.

March 22, 2023

“I appreciated being treated like a valued customer by Scott Lawson. He was helpful and his assistance was just what we needed to feel like we have a personal relationship with Allstate! Thank you!”
114

James S.

March 22, 2023

“Allstate has always been a sound company to work with. The Dusty Wallace agency staff have been up front and always there to serve.”
115

Jason D.

March 15, 2023

“Tiffany and the team were amazing for working with me. I lost my job and was on the ropes but I am happy knowing I had yall in my corner and that you helped relieve some of the stress I had. Just from the bottom of my heart I thank you all again.”
116

Oscar G.

March 15, 2023

“Devin Appears and demonstrated to know the issues and needs of he customer very well.”
117

Daniel P.

March 14, 2023

“Great! I appreciated her checking with me about my renewal. It was very kind of her.”
118

Ajay G.

March 13, 2023

“Great service”
119

Stuart C.

March 8, 2023

“Very helpful.”
120

Barbara J.

March 3, 2023

“Very good!”
121

Shirley L.

March 3, 2023

“Devan was the perfect person to work with. She as kind, understanding, and very patient with me. She walked me through the insurance with me and explained everything. I appreciated her caring about my needs and when I need information in the future I will be sure to contact her. Tiffany has always been there for me. She knows what I need and makes sure I get the type of insurance needed. She alway returns my calls and that is important to me.”
122

Sam Y.

March 2, 2023

“I felt I was listened to, and that she was trying to help.”
123

Valerine C.

March 2, 2023

“The person I spoke with explained my insurance rate increase very thoroughly. I was prepared to shop my policy, but don't feel I need to at this time.”
124

Jim D.

March 2, 2023

“Devin Prestridge was efficient and knowledgeable about my insurance needs. She was timely and accurate in every detail.”
125

Story S.

March 1, 2023

“Devin is knowledgeable, considerate, and patient. I sincerely appreciate her help with switching my insurance from Arkansas to Texas - making the transition a smooth one.”
126

James F.

March 1, 2023

“Staff is friendly and very accommodating. Has answered all my questions!”
127

Jean K.

February 17, 2023

“Jon Link was very helpful and answered any questions I had. He made the process of switching to Allstate smooth and easy. He gathered all my information, and he took care of the rest. It was a great experience, and I wish I had switched sooner. Thank you for the excellent service, Jon!”
128

Richard D.

February 16, 2023

“Very helpful in helping my grandson reduce his automobile insurance with adding rental insurance.”
129

Lawrence L.

February 16, 2023

“Great”
130

Darlene R.

February 14, 2023

“Tiffany kept her calendar date to call me back at a scheduled time to review my residence insurance. I was briefed on the limits and described items. I appreciated the overview so I could be best informed of new or possible additions to my policy should I choose. Allstate has provided me with excellent service and the outstanding people standing as representatives.”
131

Melody C.

February 14, 2023

“My request was handled quickly with professionalism from Kathy.”
132

Jimmy H.

February 14, 2023

“Good”
133

Joseph C.

January 30, 2023

“Good so far. Your team was professional. ”
134

Narcis C.

January 30, 2023

“Outstanding; I will recommend your services to anyone that I know.”
135

Barry C.

January 27, 2023

“Tiffany called me back within 10 minutes after leaving a message. She took my payment right away and sent reciept. She was very kind and professional!! ”
136

Dolores M.

January 19, 2023

“It was great and fast and is going to save us some money.”
137

David B.

January 19, 2023

“Super helpful staff, friendly and quick to respond.”
138

D. Granata

January 19, 2023

“It was a pleasure discussing my policy with Tiffany! Her professional skills of clear concise communication, her kind professional demeanor, and resolving any concerns in a positive way, keeps me as an Allstate Customer. Thank you, Dusty Wallace, for hiring her as she is definitely an asset to your team!”
139

Karen S.

January 12, 2023

“Tiffany was very helpful and pleasant in answering my questions.”
140

Suzanne P.

January 11, 2023

“Got me copies of policies fast. ”
141

Steve M.

January 10, 2023

“Great to be able to move our home ins back with Dusty Wallace. ”
142

Michael O.

January 9, 2023

“Kathy was wonderful to work with; attentive and knowledgeable, quick to respond. ”
143

Steven K.

January 4, 2023

“Tiffany Low was amazing. She explained everything in detail, was very patient with me, and was really pleasant to speak and converse with. She's a tremendous asset to your organization. Thanks again Tiffany! ”
144

Kelly N.

December 19, 2022

“Tiffany is always kind and very helpful.”
145

Pradeep D.

December 16, 2022

“Tiffany is always professional and prompt with policy requests and changes. Excellent service.”
146

Alice M.

December 16, 2022

“Devin is patient, confident and thorough. She is prompt in returning calls. Loved doing business with her.”
147

Karen C.

December 5, 2022

“Always great”
148

Sheila L.

November 18, 2022

“Tiffany is and has always been so helpful. Thank you.”
149

Thomas C.

November 16, 2022

“You guys are responsive.”
150

Bruce D.

November 15, 2022

“Very satisfied with the level of professionalism and courtesy, as well as prompt service. Good value as well!”
151

Alicia C.

November 15, 2022

“Tiffany helped me immediately!! It was reassuring to know that I have coverage on my new vehicle!!”
152

Mohan P.

November 15, 2022

“Great!”
153

Marjorie A.

November 15, 2022

“Devin Prestridge was very helpful with transferring my insurance to Allstate.”
154

Emily D.

November 7, 2022

“Tiffany was INSANELY quick to respond to help me fix my mistakes! I am so grateful she made the process quick and easy!!!”
155

Suzanne H.

November 7, 2022

“Amazing experience with Tiffany at Allstate. She’s very responsive and I can’t thank her enough for her time and effort. You can really feel she’s dedicated to making sure that you are happy.”
156

Nate C.

October 25, 2022

“Devin was very responsive and collaborative. She worked with us to evaluate different options and set up the coverage we needed. Thanks!”
157

Debbie C.

October 24, 2022

“Very good. Nice people. Very professional.”
158

Oleg C.

October 24, 2022

“Good customer service.”
159

Adele L.

October 24, 2022

“Kathy is always so helpful, courteous and efficient, which is much appreciated!”
160

Patricia K.

October 24, 2022

“Tiffany was helpful and answered all my questions.”
161

Juan M.

October 14, 2022

“Kathy goes out of her way to help. This is the second time I have used Kathy and your agency. Will recommend you to all to the rest of my family. Thank you!”
162

Jennifer G.

October 11, 2022

“Tiffany is always so helpful with all of my requests and questions. Wonderful customer service...especially given the poor customer service offered by so many right now.”
163

Suzanne B.

October 7, 2022

“Kathy Hamilton is extremely knowledgeable about insurances and what plan would work best for me and my husband. Loved her in person connection with getting our new policy. She really made this transition easy for us.”
164

Rhonda A.

September 26, 2022

“Tiffany was very helpful and quick to follow up with the document I needed.”
165

Absalon P.

September 24, 2022

“Excellent, all my questions have been answered clearly. When the first time Kathleen Hamilton called me and gave me their quotations on my two vehicles, she presented it simply and clearly.”
166

Dena F.

September 23, 2022

“Call was quick and request was handled easily.”
167

Brian C.

September 20, 2022

“Tiffany is always helpful and professional in her responses.”
168

Alan L.

September 20, 2022

“Tiffany is always so very helpful. Thanks Tiffany”
169

Lawrence R.

September 20, 2022

“Tiffany found an additional savings on our auto policy. Well done!”
170

Billy B.

September 19, 2022

“Tiffany always help sell whenever I call. She is great!”
171

Elaine R.

September 16, 2022

“I felt my inquiry was handled quickly and professionally by Kathy!”
172

Rose D.

September 15, 2022

“Kathy was very helpful and kind. Great customer service!”
173

Steve S.

September 14, 2022

“Always nice, efficient, and courteous.”
174

Jasper E.

September 13, 2022

“Excellent customer service”
175

Crystal O.

September 12, 2022

“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”
176

Mohan P.

September 12, 2022

“

Kathy is always so helpful and patient with her time.

”
177

Melody C.

September 8, 2022

“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”
178

Brian C.

September 8, 2022

“Positive”
179

Jordan S.

September 8, 2022

“Kathy Hamilton is super helpful and awesome to work with!”
180

Alice A.

September 7, 2022

“Very helpful”
181

Shirley L.

September 6, 2022

“Tiffany worked me through a **** that I knew nothing about. She called and kept me up on everything that was being done that could be. She Answered all my questions and if she did not know the answer, she found it for me by going all the way she could. Allstate is a great place for insurance because everyone I have talked to are friendly, professional, and caring”
182

David G.

August 25, 2022

“
Great
”
183

Kevin S.

August 24, 2022

“

Very fast and easy!!

”
184

Troy S.

August 19, 2022

“Sam and Kathy were both professional and helpful. I appreciated the helpful advice on my other than ordinary circumstances.”
185

Mario D.

August 18, 2022

“

Tiffany solved my problem effectively and quickly. Thank you.

”
186

John C.

August 16, 2022

“

Tiffany has been very helpful navigating our unique situation.

”
187

Phillip J.

March 31, 2022

“Very patient and helpful”
188

Abel S.

March 25, 2022

“Very professional and very helpful”
189

Robin R.

March 25, 2022

“Tiffany answered my questions and was able to help us save some money.”
190

Brooks M.

March 25, 2022

“Immediate response from Tiffany”
191

Michael L.

March 24, 2022

“I had a terrible time getting a locksmith reimbursement through Allstate customer service/claims. I called Tiffany Low to help me and it was taken care of very quickly. The people at customer service were not helpful at all, but your agency was great.”
192

Shaleen S.

March 23, 2022

“Always stellar!!”
193

Jimmie J.

March 23, 2022

“Tiffany was very prompt, professional, friendly, and helpful. She is an asset to your insurance agency.”
194

Lynn D.

March 22, 2022

“Kathy Hamilton is an extremely knowledgeable and patient agent. ..she answered all of my questions promptly and made me feel extremely comfortable in my choices...I never felt pressured or rushed...I'm not tech-savvy and she never minds helping me navigate the website...Dusty Wallace Allstate is very lucky to have her and I know she will make you feel as special...”
195

Celine W.

March 22, 2022

“Very personable”
196

Thomas C.

March 18, 2022

“I called in to determine if the purchase (and replacement) of a car on my policy would have a significant impact on my premium. Tiffany took my request and gave me a quick answer. A simple request. A quick and friendly answer. So great.”
197

Sandra M.

March 18, 2022

“Have appreciated the friendliness of the staff and outstanding service we have received for many years.”
198

Anthony R.

March 18, 2022

“Tiffany made my experience easy, comfortable, quick, and effortless.”
199

Sandy T.

March 16, 2022

“Kathy Hamilton is professional, knowledgeable and responds quickly. It’s a pleasure experience doing business with her.”
200

Michael O.

March 7, 2022

“Excellent”
201

Oscar J.

February 28, 2022

“Glad to do business with The Dusty Wallace Insurance Agency. Always prompt and very professional in addressing my concerns.”
202

Kim G.

February 21, 2022

“Dusty Wallace quoted my automobile and homeowner’s insurance offering me detailed quotes and options to fit my needs, exceeding other competitors that I contacted. Dusty and his agency offered excellent service, listened, and made the process very easy! They are always very personable and professional. I would highly recommend Dusty Wallace Insurance Agency to my friends and family. Many thanks to Dusty and his team.”
203

John C.

February 15, 2022

“Excellent service as always!!! Tiffany is the best!!!”
204

Pradeep D.

February 11, 2022

“Kathy Hamilton was quick to understand my requirement for General Liability coverage for my LLC. She researched and procured the policy in a couple of hours. Great job!”
205

Jason N.

February 11, 2022

“Great!!!”
206

Thomas H.

February 10, 2022

“Greatness...”
207

Lee F.

February 4, 2022

“Kathy has preserved through two moves for us. She stuck with it. Very professional and thoughtful.”
208

Larry W.

February 4, 2022

“Great job!”
209

Lisa M.

February 1, 2022

“Quick, efficient & professional. Very easy to work with.”
210

Stanford S.

January 26, 2022

“Glad to get a human on the phone. Tiffany took care of my needs well.”
211

Glenn W.

January 19, 2022

“Tiffany was very helpful, and everything went very smoothly. I have stayed with Allstate for many years, because of the excellent and friendly customer service. They also have very competitive prices.”
212

Renee D.

January 19, 2022

“My questions were answered.”
213

Jerald E.

January 17, 2022

“Great.”
214

Brandon R.

January 17, 2022

“The responses to my inquiries are timely and they have been helpful on any claims that I have filed.”
215

Mirian R.

January 17, 2022

“I’m very happy with your service.”
216

William W.

January 17, 2022

“An excellent source of help for an old man with limited tech response skills, but I got it done with her? Thank you so much for your patience. Have Mr. Wallace give you all kinds of raises and maybe a trip to St. Martin's... ”
217

Sandra M.

January 13, 2022

“Well explained.”
218

Gary T.

January 13, 2022

“Very helpful and knowledgeable! Thank you.”
219

Alyson H.

January 7, 2022

“It has always been a great experience!”
220

David C.

January 7, 2022

“Very friendly staff and attention to my needs.”
221

Melissa G.

January 7, 2022

“Stacy has been professional and knowledgeable throughout this whole process. She has been kind and helpful every step of the way. Thank you.”
222

Denise O.

January 7, 2022

“Kathy Hamilton is THE BEST!! I'd adopt her if I wasn't so old!!😂”
223

John C.

January 5, 2022

“As a recent widow, I've had several questions regarding my insurance policies. I've always gotten quick responses to my questions. I do like to call and talk to a real person as opposed to a computer, so this office has always been there for me. I have my home and auto insurance with Dusty Wallace.”
224

William W.

January 3, 2022

“Great help navigating the world of driving at 74!”
225

Jason M.

December 27, 2021

“Good experience changing over to a milewise auto policy.”
226

Jill K.

December 21, 2021

“You all are always immediately ready for answers, friendly…a joy to talk to!”
227

Steven B.

December 17, 2021

“I've been with you for a few years now and I have recommended you to at least two other people who now have their policies with you. Recently I've had a lot of activity putting cars on and taking them off my account as well as adding special provisions and it has been very easy. Stacy has been helping me and she's been doing a wonderful job. She's answering all my questions even when I felt like I was dragging out the phone call. Terrific personality and customer service.”
228

Anjan R.

December 16, 2021

“Called Dusty Wallace to get my claims experience letter for the Auto policies I have with them. Stacey was very helpful in getting them to me in a timely fashion. Their help was highly appreciated”
229

Jan M.

November 18, 2021

“Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”
230

Esperanza R.

October 22, 2021

“Thank you.”
231

Abel S.

October 13, 2021

“Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”
232

Siddharth C.

October 13, 2021

“I feel like I am treated like family and my accounts are managed in an excellent manner.”
233

James S.

August 30, 2021

“Very Satisfied!”
234

Lawrence R.

August 30, 2021

“Agent is new to the office so needed to research every question, but did so quickly and professionally.”
235

Rick P.

August 30, 2021

“Great service, great people!”
236

Philip G.

March 9, 2021

“Quick informative and professional”
237

Arnold Judkins

March 9, 2021

“Very Helpful! Would recommend it to Family and Friends.”
238

Steve M.

March 9, 2021

“Always friendly, knowledgeable staff and questions/needs addressed quickly!”
239

Austin P.

February 23, 2021

“Excellent communication and quick responses. Everything you need in an agent!”
240

Alan L.

December 24, 2020

“very pleasant experience.”
241

Amy K.

December 18, 2020

“Pleasant experience always. Spoken with several people, each always competent and professional.”
242

Kevin S

December 18, 2020

“Ellen is great, and very informative about your services. Nothing better than saving money.”
243

David W.

December 18, 2020

“Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”
244

Maan B.

December 18, 2020

“Thanks for always being very helpful!”
245

Valerine Conerly

December 18, 2020

“I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”
246

Timothy C.

December 18, 2020

“5/5 service!!”
247

Ron D.

November 3, 2020

“The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”
248

David W.

October 20, 2020

“Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”
249

Dan D.

October 20, 2020

“Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”
250

Erika A

October 20, 2020

“Very helpful!”
251

Michael S.

October 20, 2020

“It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”
252

Eileen S.

October 13, 2020

“My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”
253

Robert T.

October 7, 2020

“Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”
254

Thomas C.

September 29, 2020

“Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”
255

Mary H.

September 29, 2020

“Tiffany is great. Very efficient and friendly!”
256

Mary G.

September 29, 2020

“Thanks for all the help that was given to me for our insurance questions and needs.”
257

Donna G.

September 29, 2020

“So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”
258

Cheryl H.

September 29, 2020

“Always helpful”
259

Brooks M.

September 17, 2020

“Great, friendly support!”
260

Hope H.

September 16, 2020

“Very informative! Very much appreciate these services.”
261

Marion T.

September 16, 2020

“I feel very good, every time I call, I get good and quick answers to everything. Thank you”
262

Anna M.

September 14, 2020

“Ellen was very helpful!”
263

Christopher J.

September 8, 2020

“Your agency is always responsive, competitive, and great to deal with!”
264

Taneisha M.

September 4, 2020

“Ellen has been great and very responsive in this process!”
265

Sheana C.

September 3, 2020

“I was very happy with the attention and service I received.”
266

Armendia C.

August 26, 2020

“They are always helpful and ready to up with our needs!”
267

Stephen L.

August 17, 2020

“I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”
268

Oscar J.

August 14, 2020

“The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”
269

Mark S.

August 14, 2020

“Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”
270

Mary L.

July 27, 2020

“Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”
271

Esther N.

July 27, 2020

“Very happy to have switched to Allstate. Thanks for all you do for your customers.”
272

Elizabeth F.

July 27, 2020

“I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”
273

Minesh P.

July 27, 2020

“Very helpful!!”
274

Kathleen H.

June 16, 2020

“It was handled very efficiently. Email the next day confirmed payment!”
275

Todd H.

June 16, 2020

“Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”
276

David T.

June 16, 2020

“Our experience with Dusty Wallace Allstate Agency has always been good and fair!”
277

Daniel O.

June 5, 2020

“Absolutely great services!”
278

Coeta and Richard R.

May 7, 2020

“Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”
279

John C.

May 5, 2020

“Excellent service again. Thank you very much!”
280

Andrea T.

May 5, 2020

“They were extremely helpful!”
281

Teresa S.

April 29, 2020

“Everything I would have expected.”
282

Karen S.

April 14, 2020

“Their staff is so friendly and extremely helpful!”
283

Donna G.

April 14, 2020

“My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”
284

Joe S.

April 14, 2020

“Good follow up. Polite and professional.”
285

Kirk R.

March 30, 2020

“Always super helpful and patient. I love this agency.”
286

Lori B.

March 30, 2020

“Handle my insurance quickly!”
287

Julia S.

March 30, 2020

“The staff I talked with were helpful getting my claim turned in for us which was so helpful!”
288

Brooks M.

March 16, 2020

“Allison was cheerful and knowledgeable, showing great patience in my confusion.”
289

Janice Jenkins

March 16, 2020

“Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”
290

Denice K.

March 16, 2020

“Excellent! Always very efficient, courteous and helpful.”
291

Ricardo H.

March 16, 2020

“Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”
292

Virginia King

March 16, 2020

“Very easy and pain-free. Glad I did it.”
293

Grace B.

March 16, 2020

“My experience is great.”
294

David W.

March 16, 2020

“Great - good coverage at a good price. I like the Allstate site.”
295

David G.

February 24, 2020

“No problems.”
296

Michael G.

February 24, 2020

“Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”
297

Keith F.

February 21, 2020

“Very good experience, my issue was handled professionally and efficiently.”
298

Erik L.

February 17, 2020

“Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”
299

James M.

February 17, 2020

“Awesome experience with Dusty Wallace Agency”
300

Grace T.

February 6, 2020

“For the first time ever I really enjoyed talking insurance.”
301

Jennifer W.

February 5, 2020

“Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”
302

Oleg C.

February 5, 2020

“Very satisfied!!!”
303

Robert S.

February 5, 2020

“Staff is knowledgeable and easy to talk with!”
304

Thomas H

January 29, 2020

“Always help me out when I call for insurance needs would highly recommend this agency.”
305

Kevin D.

January 29, 2020

“Ellen was fatastic great personality attention to detail and very prompt”
306

Patricia W.

January 27, 2020

“Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”
307

Erik L.

January 23, 2020

“John & Cathy were very helpful with as they assisted me with understanding my policy premium.”
308

Barbara G.

January 21, 2020

“So far it has been excellent.”
309

Scott H.

January 21, 2020

“Like I'm doing business with the right people”
310

Freida K.

January 16, 2020

“Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”
311

John C.

January 16, 2020

“Excellent service. Thank you. ”
312

Steve M.

January 8, 2020

“Staff clarified questions I had o our new auto coverage.”
313

Giddel A.

January 8, 2020

“Always great customer service!”
314

Michael C.

January 8, 2020

“Your staff is what has truly set you apart from other insurance providers to me.”
315

Edward W.

January 8, 2020

“Very helpful”
316

Robert L.

January 8, 2020

“Always friendly and helpful. Professionals who take care of your questions promptly! ”
317

Jill K.

December 20, 2019

“My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”
318

John C.

December 11, 2019

“John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”
319

Leo L.

December 11, 2019

“Great company to work with – very nice office staff.”
320

Jeannette M.

December 10, 2019

“Just last weekend I recommended him to my nephew.”
321

Roxanna C.

December 2, 2019

“Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”
322

Kalpana I.

December 2, 2019

“Very helpful and efficient!! Thank you.”
323

Rhonda F.

November 25, 2019

“Always a pleasure to call for any reason.”
324

Jackie C.

November 21, 2019

“Very good, as usual. Y'all are always helpful and nice to us.”
325

Kathy M.

November 21, 2019

“We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”
326

Michael O.

November 21, 2019

“The people in the office have always been good to work with and quick to respond.”
327

Gregory B.

November 11, 2019

“The service was exceptional!!”
328

Robert L.

November 11, 2019

“Great crew, excellent service, keep up the great work!”
329

Alan M.

November 11, 2019

“Very satisfied with the service and exceptional policy.”
330

Bergeson D.

November 11, 2019

“Your team has always responded quickly with the information requested. We appreciate your efforts!”
331

Bill V.

November 7, 2019

“I appreciated assistance with my homeowners' insurance.”
332

Devin S.

November 7, 2019

“Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”
333

Emily D.

October 23, 2019

“I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”
334

Gary U.

October 16, 2019

“As always, professional and responsive. Thanks again for your assistance on our needs.”
335

Mark T.

October 14, 2019

“Positive & professional”
336

Deborah C.

October 10, 2019

“Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”
337

Lori B.

October 10, 2019

“Good- handle everything in a timely manner.”
338

Arlene W.

October 10, 2019

“I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”
339

Nancy H.

October 10, 2019

“At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”
340

Judy T.

October 9, 2019

“I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”
341

Patti S.

October 7, 2019

“Very good. Ellen was very helpful and informative.”
342

Janice J.

October 3, 2019

“Everyone seems very caring; giving the best deals possible.”
343

Hector L.

October 2, 2019

“Great customer service thanks.”
344

Reggie M.

October 1, 2019

“Excellent, professional, on time and friendly service. Thank you!”
345

Lisa L.

October 1, 2019

“Always helpful”
346

Charlene G.

September 26, 2019

“Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”
347

Fanta M.

September 26, 2019

“After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”
348

Woo Ho L.

September 16, 2019

“I called the agency to ask questions, and they followed my questions and completed work I asked.”
349

Elsie B.

September 16, 2019

“Very helpful.”
350

Fred A.

September 16, 2019

“Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”
351

Pamela W.

September 5, 2019

“Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”
352

Edward W.

September 5, 2019

“Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”
353

Andrea T.

August 29, 2019

“Good was very helpful.”
354

Andrea Thomas

August 27, 2019

“Good was very helpful”
355

Cynthia P.

August 27, 2019

“Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”
356

Meghan H.

August 26, 2019

“Always great!”
357

Carol V.

August 26, 2019

“Very pleased.”
358

Wilma Jean W.

August 22, 2019

“I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”
359

Robert L.

August 19, 2019

“Great service, great staff, a pleasure to work with thanks.”
360

Christolyn T.

August 19, 2019

“I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”
361

Antonio B.

August 13, 2019

“Very good impression.”
362

Jason N.

August 13, 2019

“Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”
363

Rich M.

August 13, 2019

“John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”
364

Jane S.

August 8, 2019

“I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”
365

Kathye G.

August 7, 2019

“Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”
366

Dong C.

August 7, 2019

“Amount of payment is reasonable.”
367

Julia S.

August 5, 2019

“Very good.”
368

Maxie S.

August 1, 2019

“friendly, timely, thorough, professional.”
369

Thomas C.

August 1, 2019

“I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”
370

Andy V.

August 1, 2019

“Awesome, always very responsive!”
371

Lindsay S.

July 31, 2019

“Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”
372

Laurie H.

July 31, 2019

“Excellent customer service!”
373

Jennifer J.

July 31, 2019

“The staff was efficient and helpful.”
374

David W.

July 31, 2019

“Very good and not pushy.”
375

Hua D.

July 24, 2019

“Very nice and professional!”
376

Barbara G.

July 24, 2019

“Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”
377

Barbara G.

July 23, 2019

“I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”
378

Juan O.

July 17, 2019

“Very professional”
379

Anu R.

July 17, 2019

“It was a great to work with Allison. She was extremely helpful throughout the process.”
380

Christian G.

July 16, 2019

“Very professional, very friendly. I would recommend Taylor to anyone who asks”
381

Steven K.

July 12, 2019

“Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”
382

Thomas S.

July 11, 2019

“Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”
383

Eric S.

July 11, 2019

“Barbie was very helpful and a pleasure to work with.”
384

Michael Cox

July 8, 2019

“Wonderful people who do what they can to make your claim experience as stress-free as possible”
385

Heike C.

July 8, 2019

“Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”
386

Robert J.

July 2, 2019

“Great customer relations and wonderful customer satisfaction”
387

Maker A.

July 2, 2019

“I’m thankful for great service you provide. Great service experience”
388

Bobby H.

July 2, 2019

“It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”
389

Paul B.

July 2, 2019

“Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”
390

Jeff D.

July 2, 2019

“Always great talking with the folks in this office!”
391

Robert L.

July 2, 2019

“Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”
392

Bobby H.

June 25, 2019

“Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”
393

Russell R.

June 25, 2019

“ Great knowledgable people fabulous attitude! ”
394

Thomas D.

June 25, 2019

“ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”
395

Jeanette M.

June 25, 2019

“ I have been very pleased with Dusty Wallace. Thanks for all you do. ”
396

Wilma H.

June 25, 2019

“Great all questions always answered.”
397

Sandra I.

June 25, 2019

“Good.”
398

Alex S.

June 25, 2019

“Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”
399

David S.

June 18, 2019

“This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”
400

Vamsikrishna G.

June 14, 2019

“Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”
401

Lenise H.

June 13, 2019

“I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”
402

Hector E.

June 13, 2019

“Sydney was extremely helpful.”
403

Ranee V.

June 12, 2019

“Friendly and helpful”
404

Timothy D.

June 12, 2019

“Excellent experience from start to finish. Very friendly and welcoming.”
405

Jim F.

June 10, 2019

“Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”
406

Larry R.

June 10, 2019

“I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”
407

Kacie L.

June 10, 2019

“Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”
408

Roland M.

June 3, 2019

“The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”
409

Kathleen N.

May 30, 2019

“Quick, very helpful”
410

Paul C.

May 30, 2019

“Very attentive agency. Thanks for the good service”
411

Dennis P.

May 30, 2019

“Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”
412

Victoria P.

May 30, 2019

“Always very friendly and helpful.”
413

Pete W.

May 15, 2019

“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”
414

Gracie G.

May 15, 2019

“Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so muchYou ladies Rock!!!!”
415

Jaime O.

May 14, 2019

“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”
416

Amber S.

May 14, 2019

“Ellen was very helpful and has made changing insurance company's easy and painless.”
417

Antonio J.

May 14, 2019

“We are happy with the service and will recommend to friends and family.”
418

Mark I.

May 14, 2019

“Ellen provided excellent information and service start to finish!”
419

Brian H.

May 14, 2019

“Good service”
420

Pete W.

May 14, 2019

“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”
421

Steven N.

May 14, 2019

“Getting Better. Allstate is expensive and you would expect the best from them”
422

Paul M.

May 14, 2019

“I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”
423

Dennis M.

May 14, 2019

“Very professional & knowledge”
424

Benny S.

May 14, 2019

“I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”
425

Krishnan R.

May 14, 2019

“No complaints”
426

Margaret L.

May 14, 2019

“Very comfortable, easy. No stress”
427

Yetta C.

May 14, 2019

“Very well”
428

Andrea R.

May 14, 2019

“It's always great”
429

Alberto T.

May 14, 2019

“Great”
430

Andreanna T.

May 14, 2019

“I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”
431

Christine R.

May 14, 2019

“No claims, so limited contact, but the people in your office are great”
432

Eva R.

May 14, 2019

“No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”
433

Norris A.

May 14, 2019

“Great”
434

Hugh B.

May 14, 2019

“I usually don’t volunteer but if asked I would recommend contacting you”
435

James H.

May 14, 2019

“Dusty has been good about handling my Home and Auto insurance”
436

Freida K.

May 14, 2019

“The staff were very helpful , knowledgeable and kind”
437

Ray W.

May 14, 2019

“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”
438

Richard S.

May 14, 2019

“Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”
439

DAVID D.

May 3, 2019

“These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”
440

WILLAM

May 3, 2019

“Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”
441

LARRY P.

May 3, 2019

“I appreciate the experience and service provided from having a continuing relationship with your agency. ”
442

KEVIN O.

May 3, 2019

“Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”
443

FERNANDO F.

May 3, 2019

“In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”
444

JACKIE C.

May 3, 2019

“Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”
445

SOUHEIL S.

May 3, 2019

“Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”
446

RHONDA W.

May 3, 2019

“I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”
447

KAREN M.

May 3, 2019

“Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”
448

RUTH W.

May 3, 2019

“I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”
449

NORMA H.

May 3, 2019

“Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”
450

FARZAD L.

May 3, 2019

“I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”
451

PATTI G.

May 3, 2019

“Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”
452

COETA R.

May 3, 2019

“I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”
453

RICARDO O.

May 3, 2019

“Very polite ,professional and personal is always helpful. Thanks for the great service . ”
454

ROSEMARY S.

May 3, 2019

“Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”
455

BEVERLY M.

May 3, 2019

“It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”
456

DAVID S.

May 3, 2019

“So Far So Good! Always in the market for better rates. ”
457

CHARLES W.

May 3, 2019

“Excellent ”
458

JOSE G.

May 3, 2019

“She did a great job help me to get insurance. Seems about to move. She did it really easy ”
459

MANSEL A.

May 3, 2019

“Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”
460

CHANDRA G.

May 3, 2019

“It is a pleasant experience ”
461

MARIO D.

May 3, 2019

“Excellent support and responsiveness. I’m very pleased. ”
462

RAY W.

May 3, 2019

“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”
463

FREIDA K.

May 3, 2019

“The staff were very helpful, knowledgeable and kind . ”
464

GLEN L.

May 3, 2019

“I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”
465

PAUL P.

May 3, 2019

“Happy with the service ”
466

ANJAN R.

May 3, 2019

“It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”
467

ROBERT Q.

May 3, 2019

“Overall good. Easy to use tools. Good level of communication and support ”
468

JAMIE O.

May 3, 2019

“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”
469

PAIGE M.

May 3, 2019

“I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”
470

MIKAYLA F.

May 3, 2019

“Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”
471

RICHARD G.

May 3, 2019

“Very pleasant and personable. Could not be any easier for me. ”
472

ELIZABETH C.

May 3, 2019

“My experience has been great. ”
473

PRGGY O.

May 3, 2019

“Awsome ”
474

LILLIE B.

May 3, 2019

“I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”
475

ANGELA H.

May 3, 2019

“It was great and helpful ”
476

JAMES S.

May 3, 2019

“We are very happy with the serves that we get from you, Thank you. ”
477

NAVEED I.

May 3, 2019

“Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”
478

KATHEY B.

May 3, 2019

“Very friendly and quick to help me ”
479

MARTIN R.

May 3, 2019

“Great service ”
480

TED B.

July 30, 2018

“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”
481

SALLIE K.

July 30, 2018

“Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”
482

ROCKY V.

July 30, 2018

“Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”
483

TOM C.

July 30, 2018

“I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”
484

PETER S.

July 30, 2018

“Great service at a great price!”
485

CHRIS C.

July 30, 2018

“Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”
486

LARRY P.

July 30, 2018

“I would highly recommend the agency to other people!”
487

DIANNA D.

July 30, 2018

“Very good, friendly helpful prompt service with very competitive prices”
488

CHAD S.

July 30, 2018

“Pricing is fantastic and the service to date has been even better!”
489

MIKE A.

July 30, 2018

“Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”
490

SUMMER F.

July 30, 2018

“Wonderful. ..so easy and got it right!”
491

WILLIAM G.

July 30, 2018

“Agents are cordial, responsive, and knowledgeable.”
492

CHRISTINE M.

July 30, 2018

“Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”
493

LAUREN P.

July 30, 2018

“I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”
494

FAIVEL P.

July 30, 2018

“I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”
495

DAVID W.

July 30, 2018

“Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”
496

DONNA L.

July 30, 2018

“Always helpful, knowledgeable and honest”
497

THOMAS H.

July 30, 2018

“Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”
498

JAMES C.

July 30, 2018

“Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”
499

ELAINE S.

July 30, 2018

“You're always responsive, and I know I can trust you.”
500

BETTY S.

July 30, 2018

“You are always there and ready to help.”
501

WILLIAM G.

July 30, 2018

“Efficient, friendly staff! Handles all request promptly and accurately!”
502

JANE S.

July 30, 2018

“I enjoy doing business with Dusty as they are very polite and very efficient.”
503

ASHLEY B.

February 9, 2018

“I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”
504

TED B.

February 9, 2018

“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”
505

BRYAN S.

February 9, 2018

“I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”
506

CHRISTOPHER R.

February 9, 2018

“The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”
507

LINDA R.

February 9, 2018

“Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”

507

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