Please ensure Javascript is enabled for purposes of website accessibility
GEt a
No-Obligation
Quote
  • 1

    TESTIMONIALS

    November 18, 2021

    “Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”

    Jan M.
  • 2

    TESTIMONIALS

    October 22, 2021

    “Thank you.”

    Esperanza R.
  • 3

    TESTIMONIALS

    October 13, 2021

    “Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”

    Abel S.
  • 4

    TESTIMONIALS

    October 13, 2021

    “I feel like I am treated like family and my accounts are managed in an excellent manner.”

    Siddharth C.
  • 5

    TESTIMONIALS

    August 30, 2021

    “Very Satisfied!”

    James S.
  • 6

    TESTIMONIALS

    August 30, 2021

    “Agent is new to the office so needed to research every question, but did so quickly and professionally.”

    Lawrence R.
  • 7

    TESTIMONIALS

    August 30, 2021

    “Great service, great people!”

    Rick P.
  • 8

    TESTIMONIALS

    March 9, 2021

    “Quick informative and professional”

    Philip G.
  • 9

    TESTIMONIALS

    March 9, 2021

    “Very Helpful! Would recommend it to Family and Friends.”

    Arnold Judkins
  • 10

    TESTIMONIALS

    March 9, 2021

    “Always friendly, knowledgeable staff and questions/needs addressed quickly!”

    Steve M.
  • 11

    TESTIMONIALS

    February 23, 2021

    “Excellent communication and quick responses. Everything you need in an agent!”

    Austin P.
  • 12

    TESTIMONIALS

    December 24, 2020

    “very pleasant experience.”

    Alan L.
  • 13

    TESTIMONIALS

    December 18, 2020

    “Pleasant experience always. Spoken with several people, each always competent and professional.”

    Amy K.
  • 14

    TESTIMONIALS

    December 18, 2020

    “Ellen is great, and very informative about your services. Nothing better than saving money.”

    Kevin S
  • 15

    TESTIMONIALS

    December 18, 2020

    “Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”

    David W.
  • 16

    TESTIMONIALS

    December 18, 2020

    “Thanks for always being very helpful!”

    Maan B.
  • 17

    TESTIMONIALS

    December 18, 2020

    “I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”

    Valerine Conerly
  • 18

    TESTIMONIALS

    December 18, 2020

    “5/5 service!!”

    Timothy C.
  • 19

    TESTIMONIALS

    November 3, 2020

    “The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”

    Ron D.
  • 20

    TESTIMONIALS

    October 20, 2020

    “Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”

    David W.
  • 21

    TESTIMONIALS

    October 20, 2020

    “Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”

    Dan D.
  • 22

    TESTIMONIALS

    October 20, 2020

    “Very helpful!”

    Erika A
  • 23

    TESTIMONIALS

    October 20, 2020

    “It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”

    Michael S.
  • 24

    TESTIMONIALS

    October 13, 2020

    “My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”

    Eileen S.
  • 25

    TESTIMONIALS

    October 7, 2020

    “Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”

    Robert T.
  • 26

    TESTIMONIALS

    September 29, 2020

    “Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”

    Thomas C.
  • 27

    TESTIMONIALS

    September 29, 2020

    “Tiffany is great. Very efficient and friendly!”

    Mary H.
  • 28

    TESTIMONIALS

    September 29, 2020

    “Thanks for all the help that was given to me for our insurance questions and needs.”

    Mary G.
  • 29

    TESTIMONIALS

    September 29, 2020

    “So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”

    Donna G.
  • 30

    TESTIMONIALS

    September 29, 2020

    “Always helpful”

    Cheryl H.
  • 31

    TESTIMONIALS

    September 17, 2020

    “Great, friendly support!”

    Brooks M.
  • 32

    TESTIMONIALS

    September 16, 2020

    “Very informative! Very much appreciate these services.”

    Hope H.
  • 33

    TESTIMONIALS

    September 16, 2020

    “I feel very good, every time I call, I get good and quick answers to everything. Thank you”

    Marion T.
  • 34

    TESTIMONIALS

    September 14, 2020

    “Ellen was very helpful!”

    Anna M.
  • 35

    TESTIMONIALS

    September 8, 2020

    “Your agency is always responsive, competitive, and great to deal with!”

    Christopher J.
  • 36

    TESTIMONIALS

    September 4, 2020

    “Ellen has been great and very responsive in this process!”

    Taneisha M.
  • 37

    TESTIMONIALS

    September 3, 2020

    “I was very happy with the attention and service I received.”

    Sheana C.
  • 38

    TESTIMONIALS

    August 26, 2020

    “They are always helpful and ready to up with our needs!”

    Armendia C.
  • 39

    TESTIMONIALS

    August 17, 2020

    “I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”

    Stephen L.
  • 40

    TESTIMONIALS

    August 14, 2020

    “The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”

    Oscar J.
  • 41

    TESTIMONIALS

    August 14, 2020

    “Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”

    Mark S.
  • 42

    TESTIMONIALS

    July 27, 2020

    “Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”

    Mary L.
  • 43

    TESTIMONIALS

    July 27, 2020

    “Very happy to have switched to Allstate. Thanks for all you do for your customers.”

    Esther N.
  • 44

    TESTIMONIALS

    July 27, 2020

    “I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”

    Elizabeth F.
  • 45

    TESTIMONIALS

    July 27, 2020

    “Very helpful!!”

    Minesh P.
  • 46

    TESTIMONIALS

    June 16, 2020

    “It was handled very efficiently. Email the next day confirmed payment!”

    Kathleen H.
  • 47

    TESTIMONIALS

    June 16, 2020

    “Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”

    Todd H.
  • 48

    TESTIMONIALS

    June 16, 2020

    “Our experience with Dusty Wallace Allstate Agency has always been good and fair!”

    David T.
  • 49

    TESTIMONIALS

    June 5, 2020

    “Absolutely great services!”

    Daniel O.
  • 50

    TESTIMONIALS

    May 7, 2020

    “Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”

    Coeta and Richard R.
  • 51

    TESTIMONIALS

    May 5, 2020

    “Excellent service again. Thank you very much!”

    John C.
  • 52

    TESTIMONIALS

    May 5, 2020

    “They were extremely helpful!”

    Andrea T.
  • 53

    TESTIMONIALS

    April 29, 2020

    “Everything I would have expected.”

    Teresa S.
  • 54

    TESTIMONIALS

    April 14, 2020

    “Their staff is so friendly and extremely helpful!”

    Karen S.
  • 55

    TESTIMONIALS

    April 14, 2020

    “My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”

    Donna G.
  • 56

    TESTIMONIALS

    April 14, 2020

    “Good follow up. Polite and professional.”

    Joe S.
  • 57

    TESTIMONIALS

    March 30, 2020

    “Always super helpful and patient. I love this agency.”

    Kirk R.
  • 58

    TESTIMONIALS

    March 30, 2020

    “Handle my insurance quickly!”

    Lori B.
  • 59

    TESTIMONIALS

    March 30, 2020

    “The staff I talked with were helpful getting my claim turned in for us which was so helpful!”

    Julia S.
  • 60

    TESTIMONIALS

    March 16, 2020

    “Allison was cheerful and knowledgeable, showing great patience in my confusion.”

    Brooks M.
  • 61

    TESTIMONIALS

    March 16, 2020

    “Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”

    Janice Jenkins
  • 62

    TESTIMONIALS

    March 16, 2020

    “Excellent! Always very efficient, courteous and helpful.”

    Denice K.
  • 63

    TESTIMONIALS

    March 16, 2020

    “Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”

    Ricardo H.
  • 64

    TESTIMONIALS

    March 16, 2020

    “Very easy and pain-free. Glad I did it.”

    Virginia King
  • 65

    TESTIMONIALS

    March 16, 2020

    “My experience is great.”

    Grace B.
  • 66

    TESTIMONIALS

    March 16, 2020

    “Great - good coverage at a good price. I like the Allstate site.”

    David W.
  • 67

    TESTIMONIALS

    February 24, 2020

    “No problems.”

    David G.
  • 68

    TESTIMONIALS

    February 24, 2020

    “Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”

    Michael G.
  • 69

    TESTIMONIALS

    February 21, 2020

    “Very good experience, my issue was handled professionally and efficiently.”

    Keith F.
  • 70

    TESTIMONIALS

    February 17, 2020

    “Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”

    Erik L.
  • 71

    TESTIMONIALS

    February 17, 2020

    “Awesome experience with Dusty Wallace Agency”

    James M.
  • 72

    TESTIMONIALS

    February 6, 2020

    “For the first time ever I really enjoyed talking insurance.”

    Grace T.
  • 73

    TESTIMONIALS

    February 5, 2020

    “Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”

    Jennifer W.
  • 74

    TESTIMONIALS

    February 5, 2020

    “Very satisfied!!!”

    Oleg C.
  • 75

    TESTIMONIALS

    February 5, 2020

    “Staff is knowledgeable and easy to talk with!”

    Robert S.
  • 76

    TESTIMONIALS

    January 29, 2020

    “Always help me out when I call for insurance needs would highly recommend this agency.”

    Thomas H
  • 77

    TESTIMONIALS

    January 29, 2020

    “Ellen was fatastic great personality attention to detail and very prompt”

    Kevin D.
  • 78

    TESTIMONIALS

    January 27, 2020

    “Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”

    Patricia W.
  • 79

    TESTIMONIALS

    January 23, 2020

    “John & Cathy were very helpful with as they assisted me with understanding my policy premium.”

    Erik L.
  • 80

    TESTIMONIALS

    January 21, 2020

    “So far it has been excellent.”

    Barbara G.
  • 81

    TESTIMONIALS

    January 21, 2020

    “Like I'm doing business with the right people”

    Scott H.
  • 82

    TESTIMONIALS

    January 16, 2020

    “Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”

    Freida K.
  • 83

    TESTIMONIALS

    January 16, 2020

    “Excellent service. Thank you. ”

    John C.
  • 84

    TESTIMONIALS

    January 8, 2020

    “Staff clarified questions I had o our new auto coverage.”

    Steve M.
  • 85

    TESTIMONIALS

    January 8, 2020

    “Always great customer service!”

    Giddel A.
  • 86

    TESTIMONIALS

    January 8, 2020

    “Your staff is what has truly set you apart from other insurance providers to me.”

    Michael C.
  • 87

    TESTIMONIALS

    January 8, 2020

    “Very helpful”

    Edward W.
  • 88

    TESTIMONIALS

    January 8, 2020

    “Always friendly and helpful. Professionals who take care of your questions promptly! ”

    Robert L.
  • 89

    TESTIMONIALS

    December 20, 2019

    “My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”

    Jill K.
  • 90

    TESTIMONIALS

    December 11, 2019

    “John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”

    John C.
  • 91

    TESTIMONIALS

    December 11, 2019

    “Great company to work with – very nice office staff.”

    Leo L.
  • 92

    TESTIMONIALS

    December 10, 2019

    “Just last weekend I recommended him to my nephew.”

    Jeannette M.
  • 93

    TESTIMONIALS

    December 2, 2019

    “Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”

    Roxanna C.
  • 94

    TESTIMONIALS

    December 2, 2019

    “Very helpful and efficient!! Thank you.”

    Kalpana I.
  • 95

    TESTIMONIALS

    November 25, 2019

    “Always a pleasure to call for any reason.”

    Rhonda F.
  • 96

    TESTIMONIALS

    November 21, 2019

    “Very good, as usual. Y'all are always helpful and nice to us.”

    Jackie C.
  • 97

    TESTIMONIALS

    November 21, 2019

    “We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”

    Kathy M.
  • 98

    TESTIMONIALS

    November 21, 2019

    “The people in the office have always been good to work with and quick to respond.”

    Michael O.
  • 99

    TESTIMONIALS

    November 11, 2019

    “The service was exceptional!!”

    Gregory B.
  • 100

    TESTIMONIALS

    November 11, 2019

    “Great crew, excellent service, keep up the great work!”

    Robert L.
  • 101

    TESTIMONIALS

    November 11, 2019

    “Very satisfied with the service and exceptional policy.”

    Alan M.
  • 102

    TESTIMONIALS

    November 11, 2019

    “Your team has always responded quickly with the information requested. We appreciate your efforts!”

    Bergeson D.
  • 103

    TESTIMONIALS

    November 7, 2019

    “I appreciated assistance with my homeowners' insurance.”

    Bill V.
  • 104

    TESTIMONIALS

    November 7, 2019

    “Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”

    Devin S.
  • 105

    TESTIMONIALS

    October 23, 2019

    “I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”

    Emily D.
  • 106

    TESTIMONIALS

    October 16, 2019

    “As always, professional and responsive. Thanks again for your assistance on our needs.”

    Gary U.
  • 107

    TESTIMONIALS

    October 14, 2019

    “Positive & professional”

    Mark T.
  • 108

    TESTIMONIALS

    October 10, 2019

    “Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”

    Deborah C.
  • 109

    TESTIMONIALS

    October 10, 2019

    “Good- handle everything in a timely manner.”

    Lori B.
  • 110

    TESTIMONIALS

    October 10, 2019

    “I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”

    Arlene W.
  • 111

    TESTIMONIALS

    October 10, 2019

    “At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”

    Nancy H.
  • 112

    TESTIMONIALS

    October 9, 2019

    “I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”

    Judy T.
  • 113

    TESTIMONIALS

    October 7, 2019

    “Very good. Ellen was very helpful and informative.”

    Patti S.
  • 114

    TESTIMONIALS

    October 3, 2019

    “Everyone seems very caring; giving the best deals possible.”

    Janice J.
  • 115

    TESTIMONIALS

    October 2, 2019

    “Great customer service thanks.”

    Hector L.
  • 116

    TESTIMONIALS

    October 1, 2019

    “Excellent, professional, on time and friendly service. Thank you!”

    Reggie M.
  • 117

    TESTIMONIALS

    October 1, 2019

    “Always helpful”

    Lisa L.
  • 118

    TESTIMONIALS

    September 26, 2019

    “Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”

    Charlene G.
  • 119

    TESTIMONIALS

    September 26, 2019

    “After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”

    Fanta M.
  • 120

    TESTIMONIALS

    September 16, 2019

    “I called the agency to ask questions, and they followed my questions and completed work I asked.”

    Woo Ho L.
  • 121

    TESTIMONIALS

    September 16, 2019

    “Very helpful.”

    Elsie B.
  • 122

    TESTIMONIALS

    September 16, 2019

    “Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”

    Fred A.
  • 123

    TESTIMONIALS

    September 5, 2019

    “Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”

    Pamela W.
  • 124

    TESTIMONIALS

    September 5, 2019

    “Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”

    Edward W.
  • 125

    TESTIMONIALS

    August 29, 2019

    “Good was very helpful.”

    Andrea T.
  • 126

    TESTIMONIALS

    August 27, 2019

    “Good was very helpful”

    Andrea Thomas
  • 127

    TESTIMONIALS

    August 27, 2019

    “Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”

    Cynthia P.
  • 128

    TESTIMONIALS

    August 26, 2019

    “Always great!”

    Meghan H.
  • 129

    TESTIMONIALS

    August 26, 2019

    “Very pleased.”

    Carol V.
  • 130

    TESTIMONIALS

    August 22, 2019

    “I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”

    Wilma Jean W.
  • 131

    TESTIMONIALS

    August 19, 2019

    “Great service, great staff, a pleasure to work with thanks.”

    Robert L.
  • 132

    TESTIMONIALS

    August 19, 2019

    “I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”

    Christolyn T.
  • 133

    TESTIMONIALS

    August 13, 2019

    “Very good impression.”

    Antonio B.
  • 134

    TESTIMONIALS

    August 13, 2019

    “Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”

    Jason N.
  • 135

    TESTIMONIALS

    August 13, 2019

    “John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”

    Rich M.
  • 136

    TESTIMONIALS

    August 8, 2019

    “I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”

    Jane S.
  • 137

    TESTIMONIALS

    August 7, 2019

    “Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”

    Kathye G.
  • 138

    TESTIMONIALS

    August 7, 2019

    “Amount of payment is reasonable.”

    Dong C.
  • 139

    TESTIMONIALS

    August 5, 2019

    “Very good.”

    Julia S.
  • 140

    TESTIMONIALS

    August 1, 2019

    “friendly, timely, thorough, professional.”

    Maxie S.
  • 141

    TESTIMONIALS

    August 1, 2019

    “I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”

    Thomas C.
  • 142

    TESTIMONIALS

    August 1, 2019

    “Awesome, always very responsive!”

    Andy V.
  • 143

    TESTIMONIALS

    July 31, 2019

    “Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”

    Lindsay S.
  • 144

    TESTIMONIALS

    July 31, 2019

    “Excellent customer service!”

    Laurie H.
  • 145

    TESTIMONIALS

    July 31, 2019

    “The staff was efficient and helpful.”

    Jennifer J.
  • 146

    TESTIMONIALS

    July 31, 2019

    “Very good and not pushy.”

    David W.
  • 147

    TESTIMONIALS

    July 24, 2019

    “Very nice and professional!”

    Hua D.
  • 148

    TESTIMONIALS

    July 24, 2019

    “Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”

    Barbara G.
  • 149

    TESTIMONIALS

    July 23, 2019

    “I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”

    Barbara G.
  • 150

    TESTIMONIALS

    July 17, 2019

    “Very professional”

    Juan O.
  • 151

    TESTIMONIALS

    July 17, 2019

    “It was a great to work with Allison. She was extremely helpful throughout the process.”

    Anu R.
  • 152

    TESTIMONIALS

    July 16, 2019

    “Very professional, very friendly. I would recommend Taylor to anyone who asks”

    Christian G.
  • 153

    TESTIMONIALS

    July 12, 2019

    “Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”

    Steven K.
  • 154

    TESTIMONIALS

    July 11, 2019

    “Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”

    Thomas S.
  • 155

    TESTIMONIALS

    July 11, 2019

    “Barbie was very helpful and a pleasure to work with.”

    Eric S.
  • 156

    TESTIMONIALS

    July 8, 2019

    “Wonderful people who do what they can to make your claim experience as stress-free as possible”

    Michael Cox
  • 157

    TESTIMONIALS

    July 8, 2019

    “Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”

    Heike C.
  • 158

    TESTIMONIALS

    July 2, 2019

    “Great customer relations and wonderful customer satisfaction”

    Robert J.
  • 159

    TESTIMONIALS

    July 2, 2019

    “I’m thankful for great service you provide. Great service experience”

    Maker A.
  • 160

    TESTIMONIALS

    July 2, 2019

    “It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”

    Bobby H.
  • 161

    TESTIMONIALS

    July 2, 2019

    “Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”

    Paul B.
  • 162

    TESTIMONIALS

    July 2, 2019

    “Always great talking with the folks in this office!”

    Jeff D.
  • 163

    TESTIMONIALS

    July 2, 2019

    “Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”

    Robert L.
  • 164

    TESTIMONIALS

    June 25, 2019

    “Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”

    Bobby H.
  • 165

    TESTIMONIALS

    June 25, 2019

    “ Great knowledgable people fabulous attitude! ”

    Russell R.
  • 166

    TESTIMONIALS

    June 25, 2019

    “ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”

    Thomas D.
  • 167

    TESTIMONIALS

    June 25, 2019

    “ I have been very pleased with Dusty Wallace. Thanks for all you do. ”

    Jeanette M.
  • 168

    TESTIMONIALS

    June 25, 2019

    “Great all questions always answered.”

    Wilma H.
  • 169

    TESTIMONIALS

    June 25, 2019

    “Good.”

    Sandra I.
  • 170

    TESTIMONIALS

    June 25, 2019

    “Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”

    Alex S.
  • 171

    TESTIMONIALS

    June 18, 2019

    “This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”

    David S.
  • 172

    TESTIMONIALS

    June 14, 2019

    “Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”

    Vamsikrishna G.
  • 173

    TESTIMONIALS

    June 13, 2019

    “I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”

    Lenise H.
  • 174

    TESTIMONIALS

    June 13, 2019

    “Sydney was extremely helpful.”

    Hector E.
  • 175

    TESTIMONIALS

    June 12, 2019

    “Friendly and helpful”

    Ranee V.
  • 176

    TESTIMONIALS

    June 12, 2019

    “Excellent experience from start to finish. Very friendly and welcoming.”

    Timothy D.
  • 177

    TESTIMONIALS

    June 10, 2019

    “Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”

    Jim F.
  • 178

    TESTIMONIALS

    June 10, 2019

    “I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”

    Larry R.
  • 179

    TESTIMONIALS

    June 10, 2019

    “Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”

    Kacie L.
  • 180

    TESTIMONIALS

    June 3, 2019

    “The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”

    Roland M.
  • 181

    TESTIMONIALS

    May 30, 2019

    “Quick, very helpful”

    Kathleen N.
  • 182

    TESTIMONIALS

    May 30, 2019

    “Very attentive agency. Thanks for the good service”

    Paul C.
  • 183

    TESTIMONIALS

    May 30, 2019

    “Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”

    Dennis P.
  • 184

    TESTIMONIALS

    May 30, 2019

    “Always very friendly and helpful.”

    Victoria P.
  • 185

    TESTIMONIALS

    May 15, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

    Pete W.
  • 186

    TESTIMONIALS

    May 15, 2019

    “Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so much????????You ladies Rock!!!!”

    Gracie G.
  • 187

    TESTIMONIALS

    May 14, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”

    Jaime O.
  • 188

    TESTIMONIALS

    May 14, 2019

    “Ellen was very helpful and has made changing insurance company's easy and painless.”

    Amber S.
  • 189

    TESTIMONIALS

    May 14, 2019

    “We are happy with the service and will recommend to friends and family.”

    Antonio J.
  • 190

    TESTIMONIALS

    May 14, 2019

    “Ellen provided excellent information and service start to finish!”

    Mark I.
  • 191

    TESTIMONIALS

    May 14, 2019

    “Good service”

    Brian H.
  • 192

    TESTIMONIALS

    May 14, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

    Pete W.
  • 193

    TESTIMONIALS

    May 14, 2019

    “Getting Better. Allstate is expensive and you would expect the best from them”

    Steven N.
  • 194

    TESTIMONIALS

    May 14, 2019

    “I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”

    Paul M.
  • 195

    TESTIMONIALS

    May 14, 2019

    “Very professional & knowledge”

    Dennis M.
  • 196

    TESTIMONIALS

    May 14, 2019

    “I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”

    Benny S.
  • 197

    TESTIMONIALS

    May 14, 2019

    “No complaints”

    Krishnan R.
  • 198

    TESTIMONIALS

    May 14, 2019

    “Very comfortable, easy. No stress”

    Margaret L.
  • 199

    TESTIMONIALS

    May 14, 2019

    “Very well”

    Yetta C.
  • 200

    TESTIMONIALS

    May 14, 2019

    “It's always great”

    Andrea R.
  • 201

    TESTIMONIALS

    May 14, 2019

    “Great”

    Alberto T.
  • 202

    TESTIMONIALS

    May 14, 2019

    “I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”

    Andreanna T.
  • 203

    TESTIMONIALS

    May 14, 2019

    “No claims, so limited contact, but the people in your office are great”

    Christine R.
  • 204

    TESTIMONIALS

    May 14, 2019

    “No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”

    Eva R.
  • 205

    TESTIMONIALS

    May 14, 2019

    “Great”

    Norris A.
  • 206

    TESTIMONIALS

    May 14, 2019

    “I usually don’t volunteer but if asked I would recommend contacting you”

    Hugh B.
  • 207

    TESTIMONIALS

    May 14, 2019

    “Dusty has been good about handling my Home and Auto insurance”

    James H.
  • 208

    TESTIMONIALS

    May 14, 2019

    “The staff were very helpful , knowledgeable and kind”

    Freida K.
  • 209

    TESTIMONIALS

    May 14, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”

    Ray W.
  • 210

    TESTIMONIALS

    May 14, 2019

    “Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”

    Richard S.
  • 211

    TESTIMONIALS

    May 3, 2019

    “These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”

    DAVID D.
  • 212

    TESTIMONIALS

    May 3, 2019

    “Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”

    WILLAM
  • 213

    TESTIMONIALS

    May 3, 2019

    “I appreciate the experience and service provided from having a continuing relationship with your agency. ”

    LARRY P.
  • 214

    TESTIMONIALS

    May 3, 2019

    “Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”

    KEVIN O.
  • 215

    TESTIMONIALS

    May 3, 2019

    “In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”

    FERNANDO F.
  • 216

    TESTIMONIALS

    May 3, 2019

    “Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”

    JACKIE C.
  • 217

    TESTIMONIALS

    May 3, 2019

    “Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”

    SOUHEIL S.
  • 218

    TESTIMONIALS

    May 3, 2019

    “I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”

    RHONDA W.
  • 219

    TESTIMONIALS

    May 3, 2019

    “Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”

    KAREN M.
  • 220

    TESTIMONIALS

    May 3, 2019

    “I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”

    RUTH W.
  • 221

    TESTIMONIALS

    May 3, 2019

    “Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”

    NORMA H.
  • 222

    TESTIMONIALS

    May 3, 2019

    “I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”

    FARZAD L.
  • 223

    TESTIMONIALS

    May 3, 2019

    “Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”

    PATTI G.
  • 224

    TESTIMONIALS

    May 3, 2019

    “I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”

    COETA R.
  • 225

    TESTIMONIALS

    May 3, 2019

    “Very polite ,professional and personal is always helpful. Thanks for the great service . ”

    RICARDO O.
  • 226

    TESTIMONIALS

    May 3, 2019

    “Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”

    ROSEMARY S.
  • 227

    TESTIMONIALS

    May 3, 2019

    “It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”

    BEVERLY M.
  • 228

    TESTIMONIALS

    May 3, 2019

    “So Far So Good! Always in the market for better rates. ”

    DAVID S.
  • 229

    TESTIMONIALS

    May 3, 2019

    “Excellent ”

    CHARLES W.
  • 230

    TESTIMONIALS

    May 3, 2019

    “She did a great job help me to get insurance. Seems about to move. She did it really easy ”

    JOSE G.
  • 231

    TESTIMONIALS

    May 3, 2019

    “Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”

    MANSEL A.
  • 232

    TESTIMONIALS

    May 3, 2019

    “It is a pleasant experience ”

    CHANDRA G.
  • 233

    TESTIMONIALS

    May 3, 2019

    “Excellent support and responsiveness. I’m very pleased. ”

    MARIO D.
  • 234

    TESTIMONIALS

    May 3, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”

    RAY W.
  • 235

    TESTIMONIALS

    May 3, 2019

    “The staff were very helpful, knowledgeable and kind . ”

    FREIDA K.
  • 236

    TESTIMONIALS

    May 3, 2019

    “I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”

    GLEN L.
  • 237

    TESTIMONIALS

    May 3, 2019

    “Happy with the service ”

    PAUL P.
  • 238

    TESTIMONIALS

    May 3, 2019

    “It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”

    ANJAN R.
  • 239

    TESTIMONIALS

    May 3, 2019

    “Overall good. Easy to use tools. Good level of communication and support ”

    ROBERT Q.
  • 240

    TESTIMONIALS

    May 3, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”

    JAMIE O.
  • 241

    TESTIMONIALS

    May 3, 2019

    “I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”

    PAIGE M.
  • 242

    TESTIMONIALS

    May 3, 2019

    “Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”

    MIKAYLA F.
  • 243

    TESTIMONIALS

    May 3, 2019

    “Very pleasant and personable. Could not be any easier for me. ”

    RICHARD G.
  • 244

    TESTIMONIALS

    May 3, 2019

    “My experience has been great. ”

    ELIZABETH C.
  • 245

    TESTIMONIALS

    May 3, 2019

    “Awsome ”

    PRGGY O.
  • 246

    TESTIMONIALS

    May 3, 2019

    “I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”

    LILLIE B.
  • 247

    TESTIMONIALS

    May 3, 2019

    “It was great and helpful ”

    ANGELA H.
  • 248

    TESTIMONIALS

    May 3, 2019

    “We are very happy with the serves that we get from you, Thank you. ”

    JAMES S.
  • 249

    TESTIMONIALS

    May 3, 2019

    “Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”

    NAVEED I.
  • 250

    TESTIMONIALS

    May 3, 2019

    “Very friendly and quick to help me ”

    KATHEY B.
  • 251

    TESTIMONIALS

    May 3, 2019

    “Great service ”

    MARTIN R.
  • 252

    TESTIMONIALS

    July 30, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

    TED B.
  • 253

    TESTIMONIALS

    July 30, 2018

    “Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”

    SALLIE K.
  • 254

    TESTIMONIALS

    July 30, 2018

    “Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”

    ROCKY V.
  • 255

    TESTIMONIALS

    July 30, 2018

    “I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”

    TOM C.
  • 256

    TESTIMONIALS

    July 30, 2018

    “Great service at a great price!”

    PETER S.
  • 257

    TESTIMONIALS

    July 30, 2018

    “Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”

    CHRIS C.
  • 258

    TESTIMONIALS

    July 30, 2018

    “I would highly recommend the agency to other people!”

    LARRY P.
  • 259

    TESTIMONIALS

    July 30, 2018

    “Very good, friendly helpful prompt service with very competitive prices”

    DIANNA D.
  • 260

    TESTIMONIALS

    July 30, 2018

    “Pricing is fantastic and the service to date has been even better!”

    CHAD S.
  • 261

    TESTIMONIALS

    July 30, 2018

    “Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”

    MIKE A.
  • 262

    TESTIMONIALS

    July 30, 2018

    “Wonderful. ..so easy and got it right!”

    SUMMER F.
  • 263

    TESTIMONIALS

    July 30, 2018

    “Agents are cordial, responsive, and knowledgeable.”

    WILLIAM G.
  • 264

    TESTIMONIALS

    July 30, 2018

    “Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”

    CHRISTINE M.
  • 265

    TESTIMONIALS

    July 30, 2018

    “I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”

    LAUREN P.
  • 266

    TESTIMONIALS

    July 30, 2018

    “I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”

    FAIVEL P.
  • 267

    TESTIMONIALS

    July 30, 2018

    “Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”

    DAVID W.
  • 268

    TESTIMONIALS

    July 30, 2018

    “Always helpful, knowledgeable and honest”

    DONNA L.
  • 269

    TESTIMONIALS

    July 30, 2018

    “Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”

    THOMAS H.
  • 270

    TESTIMONIALS

    July 30, 2018

    “Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”

    JAMES C.
  • 271

    TESTIMONIALS

    July 30, 2018

    “You're always responsive, and I know I can trust you.”

    ELAINE S.
  • 272

    TESTIMONIALS

    July 30, 2018

    “You are always there and ready to help.”

    BETTY S.
  • 273

    TESTIMONIALS

    July 30, 2018

    “Efficient, friendly staff! Handles all request promptly and accurately!”

    WILLIAM G.
  • 274

    TESTIMONIALS

    July 30, 2018

    “I enjoy doing business with Dusty as they are very polite and very efficient.”

    JANE S.
  • 275

    TESTIMONIALS

    February 9, 2018

    “I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”

    ASHLEY B.
  • 276

    TESTIMONIALS

    February 9, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

    TED B.
  • 277

    TESTIMONIALS

    February 9, 2018

    “I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”

    BRYAN S.
  • 278

    TESTIMONIALS

    February 9, 2018

    “The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”

    CHRISTOPHER R.
  • 279

    TESTIMONIALS

    February 9, 2018

    “Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”

    LINDA R.
  • 279

We Rise above
the competition

see how we can help
keep your familY Protected


Sunrise over Rock State Park, TX

about
us

Come, meet our agents. See who's got the great state of Texas covered.

See What Our Clients
Had to Say About Us!

  • 1

    Jan M.


    November 18, 2021

    “Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”

  • 2

    Esperanza R.


    October 22, 2021

    “Thank you.”

  • 3

    Abel S.


    October 13, 2021

    “Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”

  • 4

    Siddharth C.


    October 13, 2021

    “I feel like I am treated like family and my accounts are managed in an excellent manner.”

  • 5

    James S.


    August 30, 2021

    “Very Satisfied!”

  • 6

    Lawrence R.


    August 30, 2021

    “Agent is new to the office so needed to research every question, but did so quickly and professionally.”

  • 7

    Rick P.


    August 30, 2021

    “Great service, great people!”

  • 8

    Philip G.


    March 9, 2021

    “Quick informative and professional”

  • 9

    Arnold Judkins


    March 9, 2021

    “Very Helpful! Would recommend it to Family and Friends.”

  • 10

    Steve M.


    March 9, 2021

    “Always friendly, knowledgeable staff and questions/needs addressed quickly!”

  • 11

    Austin P.


    February 23, 2021

    “Excellent communication and quick responses. Everything you need in an agent!”

  • 12

    Alan L.


    December 24, 2020

    “very pleasant experience.”

  • 13

    Amy K.


    December 18, 2020

    “Pleasant experience always. Spoken with several people, each always competent and professional.”

  • 14

    Kevin S


    December 18, 2020

    “Ellen is great, and very informative about your services. Nothing better than saving money.”

  • 15

    David W.


    December 18, 2020

    “Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”

  • 16

    Maan B.


    December 18, 2020

    “Thanks for always being very helpful!”

  • 17

    Valerine Conerly


    December 18, 2020

    “I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”

  • 18

    Timothy C.


    December 18, 2020

    “5/5 service!!”

  • 19

    Ron D.


    November 3, 2020

    “The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”

  • 20

    David W.


    October 20, 2020

    “Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”

  • 21

    Dan D.


    October 20, 2020

    “Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”

  • 22

    Erika A


    October 20, 2020

    “Very helpful!”

  • 23

    Michael S.


    October 20, 2020

    “It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”

  • 24

    Eileen S.


    October 13, 2020

    “My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”

  • 25

    Robert T.


    October 7, 2020

    “Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”

  • 26

    Thomas C.


    September 29, 2020

    “Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”

  • 27

    Mary H.


    September 29, 2020

    “Tiffany is great. Very efficient and friendly!”

  • 28

    Mary G.


    September 29, 2020

    “Thanks for all the help that was given to me for our insurance questions and needs.”

  • 29

    Donna G.


    September 29, 2020

    “So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”

  • 30

    Cheryl H.


    September 29, 2020

    “Always helpful”

  • 31

    Brooks M.


    September 17, 2020

    “Great, friendly support!”

  • 32

    Hope H.


    September 16, 2020

    “Very informative! Very much appreciate these services.”

  • 33

    Marion T.


    September 16, 2020

    “I feel very good, every time I call, I get good and quick answers to everything. Thank you”

  • 34

    Anna M.


    September 14, 2020

    “Ellen was very helpful!”

  • 35

    Christopher J.


    September 8, 2020

    “Your agency is always responsive, competitive, and great to deal with!”

  • 36

    Taneisha M.


    September 4, 2020

    “Ellen has been great and very responsive in this process!”

  • 37

    Sheana C.


    September 3, 2020

    “I was very happy with the attention and service I received.”

  • 38

    Armendia C.


    August 26, 2020

    “They are always helpful and ready to up with our needs!”

  • 39

    Stephen L.


    August 17, 2020

    “I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”

  • 40

    Oscar J.


    August 14, 2020

    “The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”

  • 41

    Mark S.


    August 14, 2020

    “Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”

  • 42

    Mary L.


    July 27, 2020

    “Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”

  • 43

    Esther N.


    July 27, 2020

    “Very happy to have switched to Allstate. Thanks for all you do for your customers.”

  • 44

    Elizabeth F.


    July 27, 2020

    “I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”

  • 45

    Minesh P.


    July 27, 2020

    “Very helpful!!”

  • 46

    Kathleen H.


    June 16, 2020

    “It was handled very efficiently. Email the next day confirmed payment!”

  • 47

    Todd H.


    June 16, 2020

    “Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”

  • 48

    David T.


    June 16, 2020

    “Our experience with Dusty Wallace Allstate Agency has always been good and fair!”

  • 49

    Daniel O.


    June 5, 2020

    “Absolutely great services!”

  • 50

    Coeta and Richard R.


    May 7, 2020

    “Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”

  • 51

    John C.


    May 5, 2020

    “Excellent service again. Thank you very much!”

  • 52

    Andrea T.


    May 5, 2020

    “They were extremely helpful!”

  • 53

    Teresa S.


    April 29, 2020

    “Everything I would have expected.”

  • 54

    Karen S.


    April 14, 2020

    “Their staff is so friendly and extremely helpful!”

  • 55

    Donna G.


    April 14, 2020

    “My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”

  • 56

    Joe S.


    April 14, 2020

    “Good follow up. Polite and professional.”

  • 57

    Kirk R.


    March 30, 2020

    “Always super helpful and patient. I love this agency.”

  • 58

    Lori B.


    March 30, 2020

    “Handle my insurance quickly!”

  • 59

    Julia S.


    March 30, 2020

    “The staff I talked with were helpful getting my claim turned in for us which was so helpful!”

  • 60

    Brooks M.


    March 16, 2020

    “Allison was cheerful and knowledgeable, showing great patience in my confusion.”

  • 61

    Janice Jenkins


    March 16, 2020

    “Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”

  • 62

    Denice K.


    March 16, 2020

    “Excellent! Always very efficient, courteous and helpful.”

  • 63

    Ricardo H.


    March 16, 2020

    “Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”

  • 64

    Virginia King


    March 16, 2020

    “Very easy and pain-free. Glad I did it.”

  • 65

    Grace B.


    March 16, 2020

    “My experience is great.”

  • 66

    David W.


    March 16, 2020

    “Great - good coverage at a good price. I like the Allstate site.”

  • 67

    David G.


    February 24, 2020

    “No problems.”

  • 68

    Michael G.


    February 24, 2020

    “Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”

  • 69

    Keith F.


    February 21, 2020

    “Very good experience, my issue was handled professionally and efficiently.”

  • 70

    Erik L.


    February 17, 2020

    “Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”

  • 71

    James M.


    February 17, 2020

    “Awesome experience with Dusty Wallace Agency”

  • 72

    Grace T.


    February 6, 2020

    “For the first time ever I really enjoyed talking insurance.”

  • 73

    Jennifer W.


    February 5, 2020

    “Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”

  • 74

    Oleg C.


    February 5, 2020

    “Very satisfied!!!”

  • 75

    Robert S.


    February 5, 2020

    “Staff is knowledgeable and easy to talk with!”

  • 76

    Thomas H


    January 29, 2020

    “Always help me out when I call for insurance needs would highly recommend this agency.”

  • 77

    Kevin D.


    January 29, 2020

    “Ellen was fatastic great personality attention to detail and very prompt”

  • 78

    Patricia W.


    January 27, 2020

    “Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”

  • 79

    Erik L.


    January 23, 2020

    “John & Cathy were very helpful with as they assisted me with understanding my policy premium.”

  • 80

    Barbara G.


    January 21, 2020

    “So far it has been excellent.”

  • 81

    Scott H.


    January 21, 2020

    “Like I'm doing business with the right people”

  • 82

    Freida K.


    January 16, 2020

    “Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”

  • 83

    John C.


    January 16, 2020

    “Excellent service. Thank you. ”

  • 84

    Steve M.


    January 8, 2020

    “Staff clarified questions I had o our new auto coverage.”

  • 85

    Giddel A.


    January 8, 2020

    “Always great customer service!”

  • 86

    Michael C.


    January 8, 2020

    “Your staff is what has truly set you apart from other insurance providers to me.”

  • 87

    Edward W.


    January 8, 2020

    “Very helpful”

  • 88

    Robert L.


    January 8, 2020

    “Always friendly and helpful. Professionals who take care of your questions promptly! ”

  • 89

    Jill K.


    December 20, 2019

    “My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”

  • 90

    John C.


    December 11, 2019

    “John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”

  • 91

    Leo L.


    December 11, 2019

    “Great company to work with – very nice office staff.”

  • 92

    Jeannette M.


    December 10, 2019

    “Just last weekend I recommended him to my nephew.”

  • 93

    Roxanna C.


    December 2, 2019

    “Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”

  • 94

    Kalpana I.


    December 2, 2019

    “Very helpful and efficient!! Thank you.”

  • 95

    Rhonda F.


    November 25, 2019

    “Always a pleasure to call for any reason.”

  • 96

    Jackie C.


    November 21, 2019

    “Very good, as usual. Y'all are always helpful and nice to us.”

  • 97

    Kathy M.


    November 21, 2019

    “We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”

  • 98

    Michael O.


    November 21, 2019

    “The people in the office have always been good to work with and quick to respond.”

  • 99

    Gregory B.


    November 11, 2019

    “The service was exceptional!!”

  • 100

    Robert L.


    November 11, 2019

    “Great crew, excellent service, keep up the great work!”

  • 101

    Alan M.


    November 11, 2019

    “Very satisfied with the service and exceptional policy.”

  • 102

    Bergeson D.


    November 11, 2019

    “Your team has always responded quickly with the information requested. We appreciate your efforts!”

  • 103

    Bill V.


    November 7, 2019

    “I appreciated assistance with my homeowners' insurance.”

  • 104

    Devin S.


    November 7, 2019

    “Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”

  • 105

    Emily D.


    October 23, 2019

    “I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”

  • 106

    Gary U.


    October 16, 2019

    “As always, professional and responsive. Thanks again for your assistance on our needs.”

  • 107

    Mark T.


    October 14, 2019

    “Positive & professional”

  • 108

    Deborah C.


    October 10, 2019

    “Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”

  • 109

    Lori B.


    October 10, 2019

    “Good- handle everything in a timely manner.”

  • 110

    Arlene W.


    October 10, 2019

    “I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”

  • 111

    Nancy H.


    October 10, 2019

    “At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”

  • 112

    Judy T.


    October 9, 2019

    “I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”

  • 113

    Patti S.


    October 7, 2019

    “Very good. Ellen was very helpful and informative.”

  • 114

    Janice J.


    October 3, 2019

    “Everyone seems very caring; giving the best deals possible.”

  • 115

    Hector L.


    October 2, 2019

    “Great customer service thanks.”

  • 116

    Reggie M.


    October 1, 2019

    “Excellent, professional, on time and friendly service. Thank you!”

  • 117

    Lisa L.


    October 1, 2019

    “Always helpful”

  • 118

    Charlene G.


    September 26, 2019

    “Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”

  • 119

    Fanta M.


    September 26, 2019

    “After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”

  • 120

    Woo Ho L.


    September 16, 2019

    “I called the agency to ask questions, and they followed my questions and completed work I asked.”

  • 121

    Elsie B.


    September 16, 2019

    “Very helpful.”

  • 122

    Fred A.


    September 16, 2019

    “Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”

  • 123

    Pamela W.


    September 5, 2019

    “Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”

  • 124

    Edward W.


    September 5, 2019

    “Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”

  • 125

    Andrea T.


    August 29, 2019

    “Good was very helpful.”

  • 126

    Andrea Thomas


    August 27, 2019

    “Good was very helpful”

  • 127

    Cynthia P.


    August 27, 2019

    “Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”

  • 128

    Meghan H.


    August 26, 2019

    “Always great!”

  • 129

    Carol V.


    August 26, 2019

    “Very pleased.”

  • 130

    Wilma Jean W.


    August 22, 2019

    “I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”

  • 131

    Robert L.


    August 19, 2019

    “Great service, great staff, a pleasure to work with thanks.”

  • 132

    Christolyn T.


    August 19, 2019

    “I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”

  • 133

    Antonio B.


    August 13, 2019

    “Very good impression.”

  • 134

    Jason N.


    August 13, 2019

    “Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”

  • 135

    Rich M.


    August 13, 2019

    “John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”

  • 136

    Jane S.


    August 8, 2019

    “I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”

  • 137

    Kathye G.


    August 7, 2019

    “Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”

  • 138

    Dong C.


    August 7, 2019

    “Amount of payment is reasonable.”

  • 139

    Julia S.


    August 5, 2019

    “Very good.”

  • 140

    Maxie S.


    August 1, 2019

    “friendly, timely, thorough, professional.”

  • 141

    Thomas C.


    August 1, 2019

    “I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”

  • 142

    Andy V.


    August 1, 2019

    “Awesome, always very responsive!”

  • 143

    Lindsay S.


    July 31, 2019

    “Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”

  • 144

    Laurie H.


    July 31, 2019

    “Excellent customer service!”

  • 145

    Jennifer J.


    July 31, 2019

    “The staff was efficient and helpful.”

  • 146

    David W.


    July 31, 2019

    “Very good and not pushy.”

  • 147

    Hua D.


    July 24, 2019

    “Very nice and professional!”

  • 148

    Barbara G.


    July 24, 2019

    “Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”

  • 149

    Barbara G.


    July 23, 2019

    “I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”

  • 150

    Juan O.


    July 17, 2019

    “Very professional”

  • 151

    Anu R.


    July 17, 2019

    “It was a great to work with Allison. She was extremely helpful throughout the process.”

  • 152

    Christian G.


    July 16, 2019

    “Very professional, very friendly. I would recommend Taylor to anyone who asks”

  • 153

    Steven K.


    July 12, 2019

    “Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”

  • 154

    Thomas S.


    July 11, 2019

    “Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”

  • 155

    Eric S.


    July 11, 2019

    “Barbie was very helpful and a pleasure to work with.”

  • 156

    Michael Cox


    July 8, 2019

    “Wonderful people who do what they can to make your claim experience as stress-free as possible”

  • 157

    Heike C.


    July 8, 2019

    “Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”

  • 158

    Robert J.


    July 2, 2019

    “Great customer relations and wonderful customer satisfaction”

  • 159

    Maker A.


    July 2, 2019

    “I’m thankful for great service you provide. Great service experience”

  • 160

    Bobby H.


    July 2, 2019

    “It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”

  • 161

    Paul B.


    July 2, 2019

    “Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”

  • 162

    Jeff D.


    July 2, 2019

    “Always great talking with the folks in this office!”

  • 163

    Robert L.


    July 2, 2019

    “Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”

  • 164

    Bobby H.


    June 25, 2019

    “Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”

  • 165

    Russell R.


    June 25, 2019

    “ Great knowledgable people fabulous attitude! ”

  • 166

    Thomas D.


    June 25, 2019

    “ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”

  • 167

    Jeanette M.


    June 25, 2019

    “ I have been very pleased with Dusty Wallace. Thanks for all you do. ”

  • 168

    Wilma H.


    June 25, 2019

    “Great all questions always answered.”

  • 169

    Sandra I.


    June 25, 2019

    “Good.”

  • 170

    Alex S.


    June 25, 2019

    “Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”

  • 171

    David S.


    June 18, 2019

    “This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”

  • 172

    Vamsikrishna G.


    June 14, 2019

    “Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”

  • 173

    Lenise H.


    June 13, 2019

    “I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”

  • 174

    Hector E.


    June 13, 2019

    “Sydney was extremely helpful.”

  • 175

    Ranee V.


    June 12, 2019

    “Friendly and helpful”

  • 176

    Timothy D.


    June 12, 2019

    “Excellent experience from start to finish. Very friendly and welcoming.”

  • 177

    Jim F.


    June 10, 2019

    “Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”

  • 178

    Larry R.


    June 10, 2019

    “I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”

  • 179

    Kacie L.


    June 10, 2019

    “Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”

  • 180

    Roland M.


    June 3, 2019

    “The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”

  • 181

    Kathleen N.


    May 30, 2019

    “Quick, very helpful”

  • 182

    Paul C.


    May 30, 2019

    “Very attentive agency. Thanks for the good service”

  • 183

    Dennis P.


    May 30, 2019

    “Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”

  • 184

    Victoria P.


    May 30, 2019

    “Always very friendly and helpful.”

  • 185

    Pete W.


    May 15, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

  • 186

    Gracie G.


    May 15, 2019

    “Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so much????????You ladies Rock!!!!”

  • 187

    Jaime O.


    May 14, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”

  • 188

    Amber S.


    May 14, 2019

    “Ellen was very helpful and has made changing insurance company's easy and painless.”

  • 189

    Antonio J.


    May 14, 2019

    “We are happy with the service and will recommend to friends and family.”

  • 190

    Mark I.


    May 14, 2019

    “Ellen provided excellent information and service start to finish!”

  • 191

    Brian H.


    May 14, 2019

    “Good service”

  • 192

    Pete W.


    May 14, 2019

    “Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”

  • 193

    Steven N.


    May 14, 2019

    “Getting Better. Allstate is expensive and you would expect the best from them”

  • 194

    Paul M.


    May 14, 2019

    “I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”

  • 195

    Dennis M.


    May 14, 2019

    “Very professional & knowledge”

  • 196

    Benny S.


    May 14, 2019

    “I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”

  • 197

    Krishnan R.


    May 14, 2019

    “No complaints”

  • 198

    Margaret L.


    May 14, 2019

    “Very comfortable, easy. No stress”

  • 199

    Yetta C.


    May 14, 2019

    “Very well”

  • 200

    Andrea R.


    May 14, 2019

    “It's always great”

  • 201

    Alberto T.


    May 14, 2019

    “Great”

  • 202

    Andreanna T.


    May 14, 2019

    “I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”

  • 203

    Christine R.


    May 14, 2019

    “No claims, so limited contact, but the people in your office are great”

  • 204

    Eva R.


    May 14, 2019

    “No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”

  • 205

    Norris A.


    May 14, 2019

    “Great”

  • 206

    Hugh B.


    May 14, 2019

    “I usually don’t volunteer but if asked I would recommend contacting you”

  • 207

    James H.


    May 14, 2019

    “Dusty has been good about handling my Home and Auto insurance”

  • 208

    Freida K.


    May 14, 2019

    “The staff were very helpful , knowledgeable and kind”

  • 209

    Ray W.


    May 14, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”

  • 210

    Richard S.


    May 14, 2019

    “Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”

  • 211

    DAVID D.


    May 3, 2019

    “These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”

  • 212

    WILLAM


    May 3, 2019

    “Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”

  • 213

    LARRY P.


    May 3, 2019

    “I appreciate the experience and service provided from having a continuing relationship with your agency. ”

  • 214

    KEVIN O.


    May 3, 2019

    “Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”

  • 215

    FERNANDO F.


    May 3, 2019

    “In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”

  • 216

    JACKIE C.


    May 3, 2019

    “Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”

  • 217

    SOUHEIL S.


    May 3, 2019

    “Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”

  • 218

    RHONDA W.


    May 3, 2019

    “I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”

  • 219

    KAREN M.


    May 3, 2019

    “Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”

  • 220

    RUTH W.


    May 3, 2019

    “I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”

  • 221

    NORMA H.


    May 3, 2019

    “Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”

  • 222

    FARZAD L.


    May 3, 2019

    “I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”

  • 223

    PATTI G.


    May 3, 2019

    “Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”

  • 224

    COETA R.


    May 3, 2019

    “I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”

  • 225

    RICARDO O.


    May 3, 2019

    “Very polite ,professional and personal is always helpful. Thanks for the great service . ”

  • 226

    ROSEMARY S.


    May 3, 2019

    “Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”

  • 227

    BEVERLY M.


    May 3, 2019

    “It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”

  • 228

    DAVID S.


    May 3, 2019

    “So Far So Good! Always in the market for better rates. ”

  • 229

    CHARLES W.


    May 3, 2019

    “Excellent ”

  • 230

    JOSE G.


    May 3, 2019

    “She did a great job help me to get insurance. Seems about to move. She did it really easy ”

  • 231

    MANSEL A.


    May 3, 2019

    “Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”

  • 232

    CHANDRA G.


    May 3, 2019

    “It is a pleasant experience ”

  • 233

    MARIO D.


    May 3, 2019

    “Excellent support and responsiveness. I’m very pleased. ”

  • 234

    RAY W.


    May 3, 2019

    “The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”

  • 235

    FREIDA K.


    May 3, 2019

    “The staff were very helpful, knowledgeable and kind . ”

  • 236

    GLEN L.


    May 3, 2019

    “I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”

  • 237

    PAUL P.


    May 3, 2019

    “Happy with the service ”

  • 238

    ANJAN R.


    May 3, 2019

    “It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”

  • 239

    ROBERT Q.


    May 3, 2019

    “Overall good. Easy to use tools. Good level of communication and support ”

  • 240

    JAMIE O.


    May 3, 2019

    “Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”

  • 241

    PAIGE M.


    May 3, 2019

    “I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”

  • 242

    MIKAYLA F.


    May 3, 2019

    “Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”

  • 243

    RICHARD G.


    May 3, 2019

    “Very pleasant and personable. Could not be any easier for me. ”

  • 244

    ELIZABETH C.


    May 3, 2019

    “My experience has been great. ”

  • 245

    PRGGY O.


    May 3, 2019

    “Awsome ”

  • 246

    LILLIE B.


    May 3, 2019

    “I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”

  • 247

    ANGELA H.


    May 3, 2019

    “It was great and helpful ”

  • 248

    JAMES S.


    May 3, 2019

    “We are very happy with the serves that we get from you, Thank you. ”

  • 249

    NAVEED I.


    May 3, 2019

    “Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”

  • 250

    KATHEY B.


    May 3, 2019

    “Very friendly and quick to help me ”

  • 251

    MARTIN R.


    May 3, 2019

    “Great service ”

  • 252

    TED B.


    July 30, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

  • 253

    SALLIE K.


    July 30, 2018

    “Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”

  • 254

    ROCKY V.


    July 30, 2018

    “Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”

  • 255

    TOM C.


    July 30, 2018

    “I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”

  • 256

    PETER S.


    July 30, 2018

    “Great service at a great price!”

  • 257

    CHRIS C.


    July 30, 2018

    “Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”

  • 258

    LARRY P.


    July 30, 2018

    “I would highly recommend the agency to other people!”

  • 259

    DIANNA D.


    July 30, 2018

    “Very good, friendly helpful prompt service with very competitive prices”

  • 260

    CHAD S.


    July 30, 2018

    “Pricing is fantastic and the service to date has been even better!”

  • 261

    MIKE A.


    July 30, 2018

    “Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”

  • 262

    SUMMER F.


    July 30, 2018

    “Wonderful. ..so easy and got it right!”

  • 263

    WILLIAM G.


    July 30, 2018

    “Agents are cordial, responsive, and knowledgeable.”

  • 264

    CHRISTINE M.


    July 30, 2018

    “Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”

  • 265

    LAUREN P.


    July 30, 2018

    “I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”

  • 266

    FAIVEL P.


    July 30, 2018

    “I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”

  • 267

    DAVID W.


    July 30, 2018

    “Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”

  • 268

    DONNA L.


    July 30, 2018

    “Always helpful, knowledgeable and honest”

  • 269

    THOMAS H.


    July 30, 2018

    “Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”

  • 270

    JAMES C.


    July 30, 2018

    “Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”

  • 271

    ELAINE S.


    July 30, 2018

    “You're always responsive, and I know I can trust you.”

  • 272

    BETTY S.


    July 30, 2018

    “You are always there and ready to help.”

  • 273

    WILLIAM G.


    July 30, 2018

    “Efficient, friendly staff! Handles all request promptly and accurately!”

  • 274

    JANE S.


    July 30, 2018

    “I enjoy doing business with Dusty as they are very polite and very efficient.”

  • 275

    ASHLEY B.


    February 9, 2018

    “I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”

  • 276

    TED B.


    February 9, 2018

    “Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”

  • 277

    BRYAN S.


    February 9, 2018

    “I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”

  • 278

    CHRISTOPHER R.


    February 9, 2018

    “The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”

  • 279

    LINDA R.


    February 9, 2018

    “Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”

  • 279

TOGETHER
HELPING
OTHERS

Helping Families Focus On What Matters Most

Here at Dusty Wallace Insurance, we are grateful to be in a position where we can support our community with the help of our wonderful clients and diligent staff. We understand how difficult it can be for families after receiving a diagnosis for a terminal illness like cancer, especially for a child, and want to […]



HERE'S WHAT WE
CAN HELP YOU WITH


Our Hometown Magazine

  • Be on the lookout every month to see all the cool, new things we have in store for you!