No-Obligation
Quote
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1
TESTIMONIALS
May 24, 2023
“Professional. Kind. Accurate and reliable answers.”
Brian D.
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2
TESTIMONIALS
May 24, 2023
“Amazing”
Eliyahu V.
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3
TESTIMONIALS
May 24, 2023
“Always a good experience never have had any issues.”
George M.
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4
TESTIMONIALS
May 22, 2023
“Always friendly, and knowledgeable.”
Gina S.
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5
TESTIMONIALS
May 10, 2023
“Very pleased. Kathy was a pleasure to work with.”
Bob F.
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6
TESTIMONIALS
May 10, 2023
“Very satisfied.”
Marc D.
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7
TESTIMONIALS
May 4, 2023
“Very helpful thank you for your help”
Thomas P.
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8
TESTIMONIALS
May 4, 2023
“It's been an amazing experience. Easy transition to Allstate.”
Clint J.
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9
TESTIMONIALS
May 4, 2023
“Very good”
Stephen R.
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10
TESTIMONIALS
May 4, 2023
“Very good. Agent was able to answer all my questions.”
Linda S.
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11
TESTIMONIALS
May 4, 2023
“Everything was great! Kathy Hamilton was wonderful to work with!”
Lucy W.
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12
TESTIMONIALS
April 28, 2023
“What nice people to talk to. I asked questions and you answered them very quickly. Great service.”
Bill T.
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13
TESTIMONIALS
April 19, 2023
“Very helpful to me ALWAYS and very friendly! I appreciate this!”
Michael G.
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14
TESTIMONIALS
April 19, 2023
“Experience was great, the process was short and quick and excellent customer service.”
Brett J.
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15
TESTIMONIALS
April 18, 2023
“It was awesome & got all my questions answered. Would recommend others to look you all up.”
Evert L.
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16
TESTIMONIALS
April 18, 2023
“I went to save some money, and then Scott saved me even more.”
Donald C.
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17
TESTIMONIALS
April 10, 2023
“I am often assisted by "Tiffany" when I call with a question or need to make a change on my auto or home policy. She is always professional, friendly and knowledgeable. But most appreciated is how responsive she is to my requests. I just wish everyone I deal with in today's world was a "Tiffany". Would she consider conducting classes for society's other service providers (ha)? Jim Fair””
James F.
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18
TESTIMONIALS
April 3, 2023
“I called in to discuss the autopay on my account and Scott offered to look over my policies. He ended up finding savings in my auto policy that hadn’t been applied yet and was able to help find more savings due to my car being barely driven annually/low mileage. Very helpful given rates continue to rise all around. Thanks Scott!”
Jill E.
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19
TESTIMONIALS
April 3, 2023
“Your associates have always been there when I need answers. I couldn’t ask for anything more!”
Floyd H.
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20
TESTIMONIALS
March 28, 2023
“Very nice and helpful all of the time!”
Michael G.
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21
TESTIMONIALS
March 28, 2023
“I called about current insurance coverage and possible future coverage. My issue was promptly resolved and questions were answered thoroughly.”
Deandria G.
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22
TESTIMONIALS
March 28, 2023
“Very satisfied. I think the Gentleman’s name was Scott and he was fabulous. Tiffany is wonderful too.”
Yvonne U.
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23
TESTIMONIALS
March 28, 2023
“My agent Kathy Hamilton is very patient and thorough when she's going over the policies and helping me make the right selection for my particular needs. She's very knowledgeable in both auto and home policies and explains the details so I can compare "Apples to Apples" I highly recommend her as an agent.”
Lynn D.
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24
TESTIMONIALS
March 27, 2023
“Knowable and professional about questions and concerns.”
Sandy T.
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25
TESTIMONIALS
March 27, 2023
“Confident, knowledgable, and caring.”
Michael F.
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26
TESTIMONIALS
March 27, 2023
“Devin was awesome!”
Sandy M.
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27
TESTIMONIALS
March 27, 2023
“Great service and price.”
MaryGail G.
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28
TESTIMONIALS
March 22, 2023
“I had a great experience and the information that I received was very helpful to me.”
Kenneth J.
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29
TESTIMONIALS
March 22, 2023
“An excellent experience as always. The questions asked were answered at the time of the call and even more, the information was understood as provided!”
Christopher R.
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30
TESTIMONIALS
March 22, 2023
“I appreciated being treated like a valued customer by Scott Lawson. He was helpful and his assistance was just what we needed to feel like we have a personal relationship with Allstate! Thank you!”
Elaine R.
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31
TESTIMONIALS
March 22, 2023
“Allstate has always been a sound company to work with. The Dusty Wallace agency staff have been up front and always there to serve.”
James S.
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32
TESTIMONIALS
March 15, 2023
“Tiffany and the team were amazing for working with me. I lost my job and was on the ropes but I am happy knowing I had yall in my corner and that you helped relieve some of the stress I had. Just from the bottom of my heart I thank you all again.”
Jason D.
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33
TESTIMONIALS
March 15, 2023
“Devin Appears and demonstrated to know the issues and needs of he customer very well.”
Oscar G.
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34
TESTIMONIALS
March 14, 2023
“Great! I appreciated her checking with me about my renewal. It was very kind of her.”
Daniel P.
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35
TESTIMONIALS
March 13, 2023
“Great service”
Ajay G.
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36
TESTIMONIALS
March 8, 2023
“Very helpful.”
Stuart C.
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37
TESTIMONIALS
March 3, 2023
“Very good!”
Barbara J.
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38
TESTIMONIALS
March 3, 2023
“Devan was the perfect person to work with. She as kind, understanding, and very patient with me. She walked me through the insurance with me and explained everything. I appreciated her caring about my needs and when I need information in the future I will be sure to contact her. Tiffany has always been there for me. She knows what I need and makes sure I get the type of insurance needed. She alway returns my calls and that is important to me.”
Shirley L.
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39
TESTIMONIALS
March 2, 2023
“I felt I was listened to, and that she was trying to help.”
Sam Y.
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40
TESTIMONIALS
March 2, 2023
“The person I spoke with explained my insurance rate increase very thoroughly. I was prepared to shop my policy, but don't feel I need to at this time.”
Valerine C.
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41
TESTIMONIALS
March 2, 2023
“Devin Prestridge was efficient and knowledgeable about my insurance needs. She was timely and accurate in every detail.”
Jim D.
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42
TESTIMONIALS
March 1, 2023
“Devin is knowledgeable, considerate, and patient. I sincerely appreciate her help with switching my insurance from Arkansas to Texas - making the transition a smooth one.”
Story S.
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43
TESTIMONIALS
March 1, 2023
“Staff is friendly and very accommodating. Has answered all my questions!”
James F.
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44
TESTIMONIALS
February 17, 2023
“Jon Link was very helpful and answered any questions I had. He made the process of switching to Allstate smooth and easy. He gathered all my information, and he took care of the rest. It was a great experience, and I wish I had switched sooner. Thank you for the excellent service, Jon!”
Jean K.
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45
TESTIMONIALS
February 16, 2023
“Very helpful in helping my grandson reduce his automobile insurance with adding rental insurance.”
Richard D.
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46
TESTIMONIALS
February 16, 2023
“Great”
Lawrence L.
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47
TESTIMONIALS
February 14, 2023
“Tiffany kept her calendar date to call me back at a scheduled time to review my residence insurance. I was briefed on the limits and described items. I appreciated the overview so I could be best informed of new or possible additions to my policy should I choose. Allstate has provided me with excellent service and the outstanding people standing as representatives.”
Darlene R.
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48
TESTIMONIALS
February 14, 2023
“My request was handled quickly with professionalism from Kathy.”
Melody C.
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49
TESTIMONIALS
February 14, 2023
“Good”
Jimmy H.
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50
TESTIMONIALS
January 30, 2023
“Good so far. Your team was professional. ”
Joseph C.
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51
TESTIMONIALS
January 30, 2023
“Outstanding; I will recommend your services to anyone that I know.”
Narcis C.
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52
TESTIMONIALS
January 27, 2023
“Tiffany called me back within 10 minutes after leaving a message. She took my payment right away and sent reciept. She was very kind and professional!! ”
Barry C.
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53
TESTIMONIALS
January 19, 2023
“It was great and fast and is going to save us some money.”
Dolores M.
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54
TESTIMONIALS
January 19, 2023
“Super helpful staff, friendly and quick to respond.”
David B.
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55
TESTIMONIALS
January 19, 2023
“It was a pleasure discussing my policy with Tiffany! Her professional skills of clear concise communication, her kind professional demeanor, and resolving any concerns in a positive way, keeps me as an Allstate Customer. Thank you, Dusty Wallace, for hiring her as she is definitely an asset to your team!”
D. Granata
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56
TESTIMONIALS
January 12, 2023
“Tiffany was very helpful and pleasant in answering my questions.”
Karen S.
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57
TESTIMONIALS
January 11, 2023
“Got me copies of policies fast. ”
Suzanne P.
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58
TESTIMONIALS
January 10, 2023
“Great to be able to move our home ins back with Dusty Wallace. ”
Steve M.
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59
TESTIMONIALS
January 9, 2023
“Kathy was wonderful to work with; attentive and knowledgeable, quick to respond. ”
Michael O.
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60
TESTIMONIALS
January 4, 2023
“Tiffany Low was amazing. She explained everything in detail, was very patient with me, and was really pleasant to speak and converse with. She's a tremendous asset to your organization. Thanks again Tiffany! ”
Steven K.
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61
TESTIMONIALS
December 19, 2022
“Tiffany is always kind and very helpful.”
Kelly N.
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62
TESTIMONIALS
December 16, 2022
“Tiffany is always professional and prompt with policy requests and changes. Excellent service.”
Pradeep D.
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63
TESTIMONIALS
December 16, 2022
“Devin is patient, confident and thorough. She is prompt in returning calls. Loved doing business with her.”
Alice M.
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64
TESTIMONIALS
December 5, 2022
“Always great”
Karen C.
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65
TESTIMONIALS
November 18, 2022
“Tiffany is and has always been so helpful. Thank you.”
Sheila L.
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66
TESTIMONIALS
November 16, 2022
“You guys are responsive.”
Thomas C.
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67
TESTIMONIALS
November 15, 2022
“Very satisfied with the level of professionalism and courtesy, as well as prompt service. Good value as well!”
Bruce D.
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68
TESTIMONIALS
November 15, 2022
“Tiffany helped me immediately!! It was reassuring to know that I have coverage on my new vehicle!!”
Alicia C.
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69
TESTIMONIALS
November 15, 2022
“Great!”
Mohan P.
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70
TESTIMONIALS
November 15, 2022
“Devin Prestridge was very helpful with transferring my insurance to Allstate.”
Marjorie A.
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71
TESTIMONIALS
November 7, 2022
“Tiffany was INSANELY quick to respond to help me fix my mistakes! I am so grateful she made the process quick and easy!!!”
Emily D.
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72
TESTIMONIALS
November 7, 2022
“Amazing experience with Tiffany at Allstate. She’s very responsive and I can’t thank her enough for her time and effort. You can really feel she’s dedicated to making sure that you are happy.”
Suzanne H.
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73
TESTIMONIALS
October 25, 2022
“Devin was very responsive and collaborative. She worked with us to evaluate different options and set up the coverage we needed. Thanks!”
Nate C.
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74
TESTIMONIALS
October 24, 2022
“Very good. Nice people. Very professional.”
Debbie C.
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75
TESTIMONIALS
October 24, 2022
“Good customer service.”
Oleg C.
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76
TESTIMONIALS
October 24, 2022
“Kathy is always so helpful, courteous and efficient, which is much appreciated!”
Adele L.
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77
TESTIMONIALS
October 24, 2022
“Tiffany was helpful and answered all my questions.”
Patricia K.
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78
TESTIMONIALS
October 14, 2022
“Kathy goes out of her way to help. This is the second time I have used Kathy and your agency. Will recommend you to all to the rest of my family. Thank you!”
Juan M.
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79
TESTIMONIALS
October 11, 2022
“Tiffany is always so helpful with all of my requests and questions. Wonderful customer service...especially given the poor customer service offered by so many right now.”
Jennifer G.
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80
TESTIMONIALS
October 7, 2022
“Kathy Hamilton is extremely knowledgeable about insurances and what plan would work best for me and my husband. Loved her in person connection with getting our new policy. She really made this transition easy for us.”
Suzanne B.
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81
TESTIMONIALS
September 26, 2022
“Tiffany was very helpful and quick to follow up with the document I needed.”
Rhonda A.
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82
TESTIMONIALS
September 24, 2022
“Excellent, all my questions have been answered clearly. When the first time Kathleen Hamilton called me and gave me their quotations on my two vehicles, she presented it simply and clearly.”
Absalon P.
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83
TESTIMONIALS
September 23, 2022
“Call was quick and request was handled easily.”
Dena F.
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84
TESTIMONIALS
September 20, 2022
“Tiffany is always helpful and professional in her responses.”
Brian C.
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85
TESTIMONIALS
September 20, 2022
“Tiffany is always so very helpful. Thanks Tiffany”
Alan L.
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86
TESTIMONIALS
September 20, 2022
“Tiffany found an additional savings on our auto policy. Well done!”
Lawrence R.
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87
TESTIMONIALS
September 19, 2022
“Tiffany always help sell whenever I call. She is great!”
Billy B.
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88
TESTIMONIALS
September 16, 2022
“I felt my inquiry was handled quickly and professionally by Kathy!”
Elaine R.
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89
TESTIMONIALS
September 15, 2022
“Kathy was very helpful and kind. Great customer service!”
Rose D.
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90
TESTIMONIALS
September 14, 2022
“Always nice, efficient, and courteous.”
Steve S.
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91
TESTIMONIALS
September 13, 2022
“Excellent customer service”
Jasper E.
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92
TESTIMONIALS
September 12, 2022
“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”
Crystal O.
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93
TESTIMONIALS
September 12, 2022
“
Kathy is always so helpful and patient with her time.”Mohan P.
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94
TESTIMONIALS
September 8, 2022
“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”
Melody C.
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95
TESTIMONIALS
September 8, 2022
“Positive”
Brian C.
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96
TESTIMONIALS
September 8, 2022
“Kathy Hamilton is super helpful and awesome to work with!”
Jordan S.
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97
TESTIMONIALS
September 7, 2022
“Very helpful”
Alice A.
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98
TESTIMONIALS
September 6, 2022
“Tiffany worked me through a **** that I knew nothing about. She called and kept me up on everything that was being done that could be. She Answered all my questions and if she did not know the answer, she found it for me by going all the way she could. Allstate is a great place for insurance because everyone I have talked to are friendly, professional, and caring”
Shirley L.
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99
TESTIMONIALS
August 25, 2022
“
Great”David G.
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100
TESTIMONIALS
August 24, 2022
“
Very fast and easy!!”Kevin S.
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101
TESTIMONIALS
August 19, 2022
“Sam and Kathy were both professional and helpful. I appreciated the helpful advice on my other than ordinary circumstances.”
Troy S.
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102
TESTIMONIALS
August 18, 2022
“
Tiffany solved my problem effectively and quickly. Thank you.”Mario D.
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103
TESTIMONIALS
August 16, 2022
“
Tiffany has been very helpful navigating our unique situation.”John C.
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104
TESTIMONIALS
March 31, 2022
“Very patient and helpful”
Phillip J.
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105
TESTIMONIALS
March 25, 2022
“Very professional and very helpful”
Abel S.
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106
TESTIMONIALS
March 25, 2022
“Tiffany answered my questions and was able to help us save some money.”
Robin R.
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107
TESTIMONIALS
March 25, 2022
“Immediate response from Tiffany”
Brooks M.
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108
TESTIMONIALS
March 24, 2022
“I had a terrible time getting a locksmith reimbursement through Allstate customer service/claims. I called Tiffany Low to help me and it was taken care of very quickly. The people at customer service were not helpful at all, but your agency was great.”
Michael L.
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109
TESTIMONIALS
March 23, 2022
“Always stellar!!”
Shaleen S.
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110
TESTIMONIALS
March 23, 2022
“Tiffany was very prompt, professional, friendly, and helpful. She is an asset to your insurance agency.”
Jimmie J.
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111
TESTIMONIALS
March 22, 2022
“Kathy Hamilton is an extremely knowledgeable and patient agent. ..she answered all of my questions promptly and made me feel extremely comfortable in my choices...I never felt pressured or rushed...I'm not tech-savvy and she never minds helping me navigate the website...Dusty Wallace Allstate is very lucky to have her and I know she will make you feel as special...”
Lynn D.
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112
TESTIMONIALS
March 22, 2022
“Very personable”
Celine W.
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113
TESTIMONIALS
March 18, 2022
“I called in to determine if the purchase (and replacement) of a car on my policy would have a significant impact on my premium. Tiffany took my request and gave me a quick answer. A simple request. A quick and friendly answer. So great.”
Thomas C.
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114
TESTIMONIALS
March 18, 2022
“Have appreciated the friendliness of the staff and outstanding service we have received for many years.”
Sandra M.
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115
TESTIMONIALS
March 18, 2022
“Tiffany made my experience easy, comfortable, quick, and effortless.”
Anthony R.
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116
TESTIMONIALS
March 16, 2022
“Kathy Hamilton is professional, knowledgeable and responds quickly. It’s a pleasure experience doing business with her.”
Sandy T.
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117
TESTIMONIALS
March 7, 2022
“Excellent”
Michael O.
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118
TESTIMONIALS
February 28, 2022
“Glad to do business with The Dusty Wallace Insurance Agency. Always prompt and very professional in addressing my concerns.”
Oscar J.
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119
TESTIMONIALS
February 21, 2022
“Dusty Wallace quoted my automobile and homeowner’s insurance offering me detailed quotes and options to fit my needs, exceeding other competitors that I contacted. Dusty and his agency offered excellent service, listened, and made the process very easy! They are always very personable and professional. I would highly recommend Dusty Wallace Insurance Agency to my friends and family. Many thanks to Dusty and his team.”
Kim G.
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120
TESTIMONIALS
February 15, 2022
“Excellent service as always!!! Tiffany is the best!!!”
John C.
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121
TESTIMONIALS
February 11, 2022
“Kathy Hamilton was quick to understand my requirement for General Liability coverage for my LLC. She researched and procured the policy in a couple of hours. Great job!”
Pradeep D.
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122
TESTIMONIALS
February 11, 2022
“Great!!!”
Jason N.
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123
TESTIMONIALS
February 10, 2022
“Greatness...”
Thomas H.
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124
TESTIMONIALS
February 4, 2022
“Kathy has preserved through two moves for us. She stuck with it. Very professional and thoughtful.”
Lee F.
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125
TESTIMONIALS
February 4, 2022
“Great job!”
Larry W.
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126
TESTIMONIALS
February 1, 2022
“Quick, efficient & professional. Very easy to work with.”
Lisa M.
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127
TESTIMONIALS
January 26, 2022
“Glad to get a human on the phone. Tiffany took care of my needs well.”
Stanford S.
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128
TESTIMONIALS
January 19, 2022
“Tiffany was very helpful, and everything went very smoothly. I have stayed with Allstate for many years, because of the excellent and friendly customer service. They also have very competitive prices.”
Glenn W.
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129
TESTIMONIALS
January 19, 2022
“My questions were answered.”
Renee D.
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130
TESTIMONIALS
January 17, 2022
“Great.”
Jerald E.
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131
TESTIMONIALS
January 17, 2022
“The responses to my inquiries are timely and they have been helpful on any claims that I have filed.”
Brandon R.
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132
TESTIMONIALS
January 17, 2022
“I’m very happy with your service.”
Mirian R.
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133
TESTIMONIALS
January 17, 2022
“An excellent source of help for an old man with limited tech response skills, but I got it done with her? Thank you so much for your patience. Have Mr. Wallace give you all kinds of raises and maybe a trip to St. Martin's... ”
William W.
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134
TESTIMONIALS
January 13, 2022
“Well explained.”
Sandra M.
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135
TESTIMONIALS
January 13, 2022
“Very helpful and knowledgeable! Thank you.”
Gary T.
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136
TESTIMONIALS
January 7, 2022
“It has always been a great experience!”
Alyson H.
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137
TESTIMONIALS
January 7, 2022
“Very friendly staff and attention to my needs.”
David C.
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138
TESTIMONIALS
January 7, 2022
“Stacy has been professional and knowledgeable throughout this whole process. She has been kind and helpful every step of the way. Thank you.”
Melissa G.
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139
TESTIMONIALS
January 7, 2022
“Kathy Hamilton is THE BEST!! I'd adopt her if I wasn't so old!!😂”
Denise O.
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140
TESTIMONIALS
January 5, 2022
“As a recent widow, I've had several questions regarding my insurance policies. I've always gotten quick responses to my questions. I do like to call and talk to a real person as opposed to a computer, so this office has always been there for me. I have my home and auto insurance with Dusty Wallace.”
John C.
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141
TESTIMONIALS
January 3, 2022
“Great help navigating the world of driving at 74!”
William W.
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142
TESTIMONIALS
December 27, 2021
“Good experience changing over to a milewise auto policy.”
Jason M.
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143
TESTIMONIALS
December 21, 2021
“You all are always immediately ready for answers, friendly…a joy to talk to!”
Jill K.
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144
TESTIMONIALS
December 17, 2021
“I've been with you for a few years now and I have recommended you to at least two other people who now have their policies with you. Recently I've had a lot of activity putting cars on and taking them off my account as well as adding special provisions and it has been very easy. Stacy has been helping me and she's been doing a wonderful job. She's answering all my questions even when I felt like I was dragging out the phone call. Terrific personality and customer service.”
Steven B.
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145
TESTIMONIALS
December 16, 2021
“Called Dusty Wallace to get my claims experience letter for the Auto policies I have with them. Stacey was very helpful in getting them to me in a timely fashion. Their help was highly appreciated”
Anjan R.
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146
TESTIMONIALS
November 18, 2021
“Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”
Jan M.
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147
TESTIMONIALS
October 22, 2021
“Thank you.”
Esperanza R.
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148
TESTIMONIALS
October 13, 2021
“Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”
Abel S.
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149
TESTIMONIALS
October 13, 2021
“I feel like I am treated like family and my accounts are managed in an excellent manner.”
Siddharth C.
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150
TESTIMONIALS
August 30, 2021
“Very Satisfied!”
James S.
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151
TESTIMONIALS
August 30, 2021
“Agent is new to the office so needed to research every question, but did so quickly and professionally.”
Lawrence R.
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152
TESTIMONIALS
August 30, 2021
“Great service, great people!”
Rick P.
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153
TESTIMONIALS
March 9, 2021
“Quick informative and professional”
Philip G.
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154
TESTIMONIALS
March 9, 2021
“Very Helpful! Would recommend it to Family and Friends.”
Arnold Judkins
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155
TESTIMONIALS
March 9, 2021
“Always friendly, knowledgeable staff and questions/needs addressed quickly!”
Steve M.
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156
TESTIMONIALS
February 23, 2021
“Excellent communication and quick responses. Everything you need in an agent!”
Austin P.
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157
TESTIMONIALS
December 24, 2020
“very pleasant experience.”
Alan L.
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158
TESTIMONIALS
December 18, 2020
“Pleasant experience always. Spoken with several people, each always competent and professional.”
Amy K.
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159
TESTIMONIALS
December 18, 2020
“Ellen is great, and very informative about your services. Nothing better than saving money.”
Kevin S
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160
TESTIMONIALS
December 18, 2020
“Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”
David W.
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161
TESTIMONIALS
December 18, 2020
“Thanks for always being very helpful!”
Maan B.
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162
TESTIMONIALS
December 18, 2020
“I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”
Valerine Conerly
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163
TESTIMONIALS
December 18, 2020
“5/5 service!!”
Timothy C.
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164
TESTIMONIALS
November 3, 2020
“The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”
Ron D.
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165
TESTIMONIALS
October 20, 2020
“Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”
David W.
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166
TESTIMONIALS
October 20, 2020
“Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”
Dan D.
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167
TESTIMONIALS
October 20, 2020
“Very helpful!”
Erika A
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168
TESTIMONIALS
October 20, 2020
“It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”
Michael S.
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169
TESTIMONIALS
October 13, 2020
“My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”
Eileen S.
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170
TESTIMONIALS
October 7, 2020
“Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”
Robert T.
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171
TESTIMONIALS
September 29, 2020
“Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”
Thomas C.
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172
TESTIMONIALS
September 29, 2020
“Tiffany is great. Very efficient and friendly!”
Mary H.
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173
TESTIMONIALS
September 29, 2020
“Thanks for all the help that was given to me for our insurance questions and needs.”
Mary G.
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174
TESTIMONIALS
September 29, 2020
“So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”
Donna G.
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175
TESTIMONIALS
September 29, 2020
“Always helpful”
Cheryl H.
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176
TESTIMONIALS
September 17, 2020
“Great, friendly support!”
Brooks M.
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177
TESTIMONIALS
September 16, 2020
“Very informative! Very much appreciate these services.”
Hope H.
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178
TESTIMONIALS
September 16, 2020
“I feel very good, every time I call, I get good and quick answers to everything. Thank you”
Marion T.
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179
TESTIMONIALS
September 14, 2020
“Ellen was very helpful!”
Anna M.
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180
TESTIMONIALS
September 8, 2020
“Your agency is always responsive, competitive, and great to deal with!”
Christopher J.
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181
TESTIMONIALS
September 4, 2020
“Ellen has been great and very responsive in this process!”
Taneisha M.
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182
TESTIMONIALS
September 3, 2020
“I was very happy with the attention and service I received.”
Sheana C.
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183
TESTIMONIALS
August 26, 2020
“They are always helpful and ready to up with our needs!”
Armendia C.
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184
TESTIMONIALS
August 17, 2020
“I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”
Stephen L.
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185
TESTIMONIALS
August 14, 2020
“The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”
Oscar J.
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186
TESTIMONIALS
August 14, 2020
“Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”
Mark S.
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187
TESTIMONIALS
July 27, 2020
“Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”
Mary L.
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188
TESTIMONIALS
July 27, 2020
“Very happy to have switched to Allstate. Thanks for all you do for your customers.”
Esther N.
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189
TESTIMONIALS
July 27, 2020
“I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”
Elizabeth F.
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190
TESTIMONIALS
July 27, 2020
“Very helpful!!”
Minesh P.
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191
TESTIMONIALS
June 16, 2020
“It was handled very efficiently. Email the next day confirmed payment!”
Kathleen H.
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192
TESTIMONIALS
June 16, 2020
“Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”
Todd H.
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193
TESTIMONIALS
June 16, 2020
“Our experience with Dusty Wallace Allstate Agency has always been good and fair!”
David T.
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194
TESTIMONIALS
June 5, 2020
“Absolutely great services!”
Daniel O.
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195
TESTIMONIALS
May 7, 2020
“Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”
Coeta and Richard R.
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196
TESTIMONIALS
May 5, 2020
“Excellent service again. Thank you very much!”
John C.
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197
TESTIMONIALS
May 5, 2020
“They were extremely helpful!”
Andrea T.
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198
TESTIMONIALS
April 29, 2020
“Everything I would have expected.”
Teresa S.
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199
TESTIMONIALS
April 14, 2020
“Their staff is so friendly and extremely helpful!”
Karen S.
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200
TESTIMONIALS
April 14, 2020
“My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”
Donna G.
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201
TESTIMONIALS
April 14, 2020
“Good follow up. Polite and professional.”
Joe S.
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202
TESTIMONIALS
March 30, 2020
“Always super helpful and patient. I love this agency.”
Kirk R.
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203
TESTIMONIALS
March 30, 2020
“Handle my insurance quickly!”
Lori B.
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204
TESTIMONIALS
March 30, 2020
“The staff I talked with were helpful getting my claim turned in for us which was so helpful!”
Julia S.
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205
TESTIMONIALS
March 16, 2020
“Allison was cheerful and knowledgeable, showing great patience in my confusion.”
Brooks M.
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206
TESTIMONIALS
March 16, 2020
“Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”
Janice Jenkins
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207
TESTIMONIALS
March 16, 2020
“Excellent! Always very efficient, courteous and helpful.”
Denice K.
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208
TESTIMONIALS
March 16, 2020
“Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”
Ricardo H.
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209
TESTIMONIALS
March 16, 2020
“Very easy and pain-free. Glad I did it.”
Virginia King
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210
TESTIMONIALS
March 16, 2020
“My experience is great.”
Grace B.
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211
TESTIMONIALS
March 16, 2020
“Great - good coverage at a good price. I like the Allstate site.”
David W.
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212
TESTIMONIALS
February 24, 2020
“No problems.”
David G.
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213
TESTIMONIALS
February 24, 2020
“Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”
Michael G.
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214
TESTIMONIALS
February 21, 2020
“Very good experience, my issue was handled professionally and efficiently.”
Keith F.
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215
TESTIMONIALS
February 17, 2020
“Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”
Erik L.
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216
TESTIMONIALS
February 17, 2020
“Awesome experience with Dusty Wallace Agency”
James M.
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217
TESTIMONIALS
February 6, 2020
“For the first time ever I really enjoyed talking insurance.”
Grace T.
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218
TESTIMONIALS
February 5, 2020
“Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”
Jennifer W.
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219
TESTIMONIALS
February 5, 2020
“Very satisfied!!!”
Oleg C.
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220
TESTIMONIALS
February 5, 2020
“Staff is knowledgeable and easy to talk with!”
Robert S.
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221
TESTIMONIALS
January 29, 2020
“Always help me out when I call for insurance needs would highly recommend this agency.”
Thomas H
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222
TESTIMONIALS
January 29, 2020
“Ellen was fatastic great personality attention to detail and very prompt”
Kevin D.
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223
TESTIMONIALS
January 27, 2020
“Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”
Patricia W.
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224
TESTIMONIALS
January 23, 2020
“John & Cathy were very helpful with as they assisted me with understanding my policy premium.”
Erik L.
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225
TESTIMONIALS
January 21, 2020
“So far it has been excellent.”
Barbara G.
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226
TESTIMONIALS
January 21, 2020
“Like I'm doing business with the right people”
Scott H.
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227
TESTIMONIALS
January 16, 2020
“Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”
Freida K.
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228
TESTIMONIALS
January 16, 2020
“Excellent service. Thank you. ”
John C.
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229
TESTIMONIALS
January 8, 2020
“Staff clarified questions I had o our new auto coverage.”
Steve M.
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230
TESTIMONIALS
January 8, 2020
“Always great customer service!”
Giddel A.
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231
TESTIMONIALS
January 8, 2020
“Your staff is what has truly set you apart from other insurance providers to me.”
Michael C.
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232
TESTIMONIALS
January 8, 2020
“Very helpful”
Edward W.
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233
TESTIMONIALS
January 8, 2020
“Always friendly and helpful. Professionals who take care of your questions promptly! ”
Robert L.
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234
TESTIMONIALS
December 20, 2019
“My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”
Jill K.
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235
TESTIMONIALS
December 11, 2019
“John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”
John C.
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236
TESTIMONIALS
December 11, 2019
“Great company to work with – very nice office staff.”
Leo L.
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237
TESTIMONIALS
December 10, 2019
“Just last weekend I recommended him to my nephew.”
Jeannette M.
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238
TESTIMONIALS
December 2, 2019
“Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”
Roxanna C.
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239
TESTIMONIALS
December 2, 2019
“Very helpful and efficient!! Thank you.”
Kalpana I.
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240
TESTIMONIALS
November 25, 2019
“Always a pleasure to call for any reason.”
Rhonda F.
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241
TESTIMONIALS
November 21, 2019
“Very good, as usual. Y'all are always helpful and nice to us.”
Jackie C.
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242
TESTIMONIALS
November 21, 2019
“We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”
Kathy M.
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243
TESTIMONIALS
November 21, 2019
“The people in the office have always been good to work with and quick to respond.”
Michael O.
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244
TESTIMONIALS
November 11, 2019
“The service was exceptional!!”
Gregory B.
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245
TESTIMONIALS
November 11, 2019
“Great crew, excellent service, keep up the great work!”
Robert L.
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246
TESTIMONIALS
November 11, 2019
“Very satisfied with the service and exceptional policy.”
Alan M.
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247
TESTIMONIALS
November 11, 2019
“Your team has always responded quickly with the information requested. We appreciate your efforts!”
Bergeson D.
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248
TESTIMONIALS
November 7, 2019
“I appreciated assistance with my homeowners' insurance.”
Bill V.
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249
TESTIMONIALS
November 7, 2019
“Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”
Devin S.
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250
TESTIMONIALS
October 23, 2019
“I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”
Emily D.
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251
TESTIMONIALS
October 16, 2019
“As always, professional and responsive. Thanks again for your assistance on our needs.”
Gary U.
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252
TESTIMONIALS
October 14, 2019
“Positive & professional”
Mark T.
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253
TESTIMONIALS
October 10, 2019
“Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”
Deborah C.
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254
TESTIMONIALS
October 10, 2019
“Good- handle everything in a timely manner.”
Lori B.
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255
TESTIMONIALS
October 10, 2019
“I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”
Arlene W.
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256
TESTIMONIALS
October 10, 2019
“At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”
Nancy H.
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257
TESTIMONIALS
October 9, 2019
“I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”
Judy T.
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258
TESTIMONIALS
October 7, 2019
“Very good. Ellen was very helpful and informative.”
Patti S.
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259
TESTIMONIALS
October 3, 2019
“Everyone seems very caring; giving the best deals possible.”
Janice J.
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260
TESTIMONIALS
October 2, 2019
“Great customer service thanks.”
Hector L.
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261
TESTIMONIALS
October 1, 2019
“Excellent, professional, on time and friendly service. Thank you!”
Reggie M.
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262
TESTIMONIALS
October 1, 2019
“Always helpful”
Lisa L.
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263
TESTIMONIALS
September 26, 2019
“Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”
Charlene G.
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264
TESTIMONIALS
September 26, 2019
“After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”
Fanta M.
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265
TESTIMONIALS
September 16, 2019
“I called the agency to ask questions, and they followed my questions and completed work I asked.”
Woo Ho L.
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266
TESTIMONIALS
September 16, 2019
“Very helpful.”
Elsie B.
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267
TESTIMONIALS
September 16, 2019
“Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”
Fred A.
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268
TESTIMONIALS
September 5, 2019
“Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”
Pamela W.
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269
TESTIMONIALS
September 5, 2019
“Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”
Edward W.
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270
TESTIMONIALS
August 29, 2019
“Good was very helpful.”
Andrea T.
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271
TESTIMONIALS
August 27, 2019
“Good was very helpful”
Andrea Thomas
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272
TESTIMONIALS
August 27, 2019
“Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”
Cynthia P.
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273
TESTIMONIALS
August 26, 2019
“Always great!”
Meghan H.
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274
TESTIMONIALS
August 26, 2019
“Very pleased.”
Carol V.
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275
TESTIMONIALS
August 22, 2019
“I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”
Wilma Jean W.
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276
TESTIMONIALS
August 19, 2019
“Great service, great staff, a pleasure to work with thanks.”
Robert L.
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277
TESTIMONIALS
August 19, 2019
“I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”
Christolyn T.
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278
TESTIMONIALS
August 13, 2019
“Very good impression.”
Antonio B.
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279
TESTIMONIALS
August 13, 2019
“Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”
Jason N.
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280
TESTIMONIALS
August 13, 2019
“John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”
Rich M.
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281
TESTIMONIALS
August 8, 2019
“I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”
Jane S.
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282
TESTIMONIALS
August 7, 2019
“Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”
Kathye G.
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283
TESTIMONIALS
August 7, 2019
“Amount of payment is reasonable.”
Dong C.
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284
TESTIMONIALS
August 5, 2019
“Very good.”
Julia S.
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285
TESTIMONIALS
August 1, 2019
“friendly, timely, thorough, professional.”
Maxie S.
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286
TESTIMONIALS
August 1, 2019
“I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”
Thomas C.
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287
TESTIMONIALS
August 1, 2019
“Awesome, always very responsive!”
Andy V.
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288
TESTIMONIALS
July 31, 2019
“Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”
Lindsay S.
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289
TESTIMONIALS
July 31, 2019
“Excellent customer service!”
Laurie H.
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290
TESTIMONIALS
July 31, 2019
“The staff was efficient and helpful.”
Jennifer J.
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291
TESTIMONIALS
July 31, 2019
“Very good and not pushy.”
David W.
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292
TESTIMONIALS
July 24, 2019
“Very nice and professional!”
Hua D.
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293
TESTIMONIALS
July 24, 2019
“Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”
Barbara G.
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294
TESTIMONIALS
July 23, 2019
“I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”
Barbara G.
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295
TESTIMONIALS
July 17, 2019
“Very professional”
Juan O.
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296
TESTIMONIALS
July 17, 2019
“It was a great to work with Allison. She was extremely helpful throughout the process.”
Anu R.
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297
TESTIMONIALS
July 16, 2019
“Very professional, very friendly. I would recommend Taylor to anyone who asks”
Christian G.
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298
TESTIMONIALS
July 12, 2019
“Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”
Steven K.
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299
TESTIMONIALS
July 11, 2019
“Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”
Thomas S.
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300
TESTIMONIALS
July 11, 2019
“Barbie was very helpful and a pleasure to work with.”
Eric S.
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301
TESTIMONIALS
July 8, 2019
“Wonderful people who do what they can to make your claim experience as stress-free as possible”
Michael Cox
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302
TESTIMONIALS
July 8, 2019
“Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”
Heike C.
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303
TESTIMONIALS
July 2, 2019
“Great customer relations and wonderful customer satisfaction”
Robert J.
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304
TESTIMONIALS
July 2, 2019
“I’m thankful for great service you provide. Great service experience”
Maker A.
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305
TESTIMONIALS
July 2, 2019
“It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”
Bobby H.
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306
TESTIMONIALS
July 2, 2019
“Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”
Paul B.
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307
TESTIMONIALS
July 2, 2019
“Always great talking with the folks in this office!”
Jeff D.
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308
TESTIMONIALS
July 2, 2019
“Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”
Robert L.
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309
TESTIMONIALS
June 25, 2019
“Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”
Bobby H.
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310
TESTIMONIALS
June 25, 2019
“ Great knowledgable people fabulous attitude! ”
Russell R.
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311
TESTIMONIALS
June 25, 2019
“ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”
Thomas D.
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312
TESTIMONIALS
June 25, 2019
“ I have been very pleased with Dusty Wallace. Thanks for all you do. ”
Jeanette M.
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313
TESTIMONIALS
June 25, 2019
“Great all questions always answered.”
Wilma H.
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314
TESTIMONIALS
June 25, 2019
“Good.”
Sandra I.
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315
TESTIMONIALS
June 25, 2019
“Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”
Alex S.
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316
TESTIMONIALS
June 18, 2019
“This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”
David S.
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317
TESTIMONIALS
June 14, 2019
“Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”
Vamsikrishna G.
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318
TESTIMONIALS
June 13, 2019
“I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”
Lenise H.
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319
TESTIMONIALS
June 13, 2019
“Sydney was extremely helpful.”
Hector E.
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320
TESTIMONIALS
June 12, 2019
“Friendly and helpful”
Ranee V.
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321
TESTIMONIALS
June 12, 2019
“Excellent experience from start to finish. Very friendly and welcoming.”
Timothy D.
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322
TESTIMONIALS
June 10, 2019
“Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”
Jim F.
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323
TESTIMONIALS
June 10, 2019
“I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”
Larry R.
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324
TESTIMONIALS
June 10, 2019
“Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”
Kacie L.
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325
TESTIMONIALS
June 3, 2019
“The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”
Roland M.
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326
TESTIMONIALS
May 30, 2019
“Quick, very helpful”
Kathleen N.
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327
TESTIMONIALS
May 30, 2019
“Very attentive agency. Thanks for the good service”
Paul C.
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328
TESTIMONIALS
May 30, 2019
“Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”
Dennis P.
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329
TESTIMONIALS
May 30, 2019
“Always very friendly and helpful.”
Victoria P.
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330
TESTIMONIALS
May 15, 2019
“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”
Pete W.
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331
TESTIMONIALS
May 15, 2019
“Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so much
You ladies Rock!!!!”
Gracie G.
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332
TESTIMONIALS
May 14, 2019
“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”
Jaime O.
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333
TESTIMONIALS
May 14, 2019
“Ellen was very helpful and has made changing insurance company's easy and painless.”
Amber S.
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334
TESTIMONIALS
May 14, 2019
“We are happy with the service and will recommend to friends and family.”
Antonio J.
-
335
TESTIMONIALS
May 14, 2019
“Ellen provided excellent information and service start to finish!”
Mark I.
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336
TESTIMONIALS
May 14, 2019
“Good service”
Brian H.
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337
TESTIMONIALS
May 14, 2019
“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”
Pete W.
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338
TESTIMONIALS
May 14, 2019
“Getting Better. Allstate is expensive and you would expect the best from them”
Steven N.
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339
TESTIMONIALS
May 14, 2019
“I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”
Paul M.
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340
TESTIMONIALS
May 14, 2019
“Very professional & knowledge”
Dennis M.
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341
TESTIMONIALS
May 14, 2019
“I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”
Benny S.
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342
TESTIMONIALS
May 14, 2019
“No complaints”
Krishnan R.
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343
TESTIMONIALS
May 14, 2019
“Very comfortable, easy. No stress”
Margaret L.
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344
TESTIMONIALS
May 14, 2019
“Very well”
Yetta C.
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345
TESTIMONIALS
May 14, 2019
“It's always great”
Andrea R.
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346
TESTIMONIALS
May 14, 2019
“Great”
Alberto T.
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347
TESTIMONIALS
May 14, 2019
“I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”
Andreanna T.
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348
TESTIMONIALS
May 14, 2019
“No claims, so limited contact, but the people in your office are great”
Christine R.
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349
TESTIMONIALS
May 14, 2019
“No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”
Eva R.
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350
TESTIMONIALS
May 14, 2019
“Great”
Norris A.
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351
TESTIMONIALS
May 14, 2019
“I usually don’t volunteer but if asked I would recommend contacting you”
Hugh B.
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352
TESTIMONIALS
May 14, 2019
“Dusty has been good about handling my Home and Auto insurance”
James H.
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353
TESTIMONIALS
May 14, 2019
“The staff were very helpful , knowledgeable and kind”
Freida K.
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354
TESTIMONIALS
May 14, 2019
“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”
Ray W.
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355
TESTIMONIALS
May 14, 2019
“Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”
Richard S.
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356
TESTIMONIALS
May 3, 2019
“These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”
DAVID D.
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357
TESTIMONIALS
May 3, 2019
“Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”
WILLAM
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358
TESTIMONIALS
May 3, 2019
“I appreciate the experience and service provided from having a continuing relationship with your agency. ”
LARRY P.
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359
TESTIMONIALS
May 3, 2019
“Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”
KEVIN O.
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360
TESTIMONIALS
May 3, 2019
“In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”
FERNANDO F.
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361
TESTIMONIALS
May 3, 2019
“Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”
JACKIE C.
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362
TESTIMONIALS
May 3, 2019
“Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”
SOUHEIL S.
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363
TESTIMONIALS
May 3, 2019
“I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”
RHONDA W.
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364
TESTIMONIALS
May 3, 2019
“Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”
KAREN M.
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365
TESTIMONIALS
May 3, 2019
“I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”
RUTH W.
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366
TESTIMONIALS
May 3, 2019
“Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”
NORMA H.
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367
TESTIMONIALS
May 3, 2019
“I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”
FARZAD L.
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368
TESTIMONIALS
May 3, 2019
“Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”
PATTI G.
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369
TESTIMONIALS
May 3, 2019
“I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”
COETA R.
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370
TESTIMONIALS
May 3, 2019
“Very polite ,professional and personal is always helpful. Thanks for the great service . ”
RICARDO O.
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371
TESTIMONIALS
May 3, 2019
“Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”
ROSEMARY S.
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372
TESTIMONIALS
May 3, 2019
“It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”
BEVERLY M.
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373
TESTIMONIALS
May 3, 2019
“So Far So Good! Always in the market for better rates. ”
DAVID S.
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374
TESTIMONIALS
May 3, 2019
“Excellent ”
CHARLES W.
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375
TESTIMONIALS
May 3, 2019
“She did a great job help me to get insurance. Seems about to move. She did it really easy ”
JOSE G.
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376
TESTIMONIALS
May 3, 2019
“Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”
MANSEL A.
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377
TESTIMONIALS
May 3, 2019
“It is a pleasant experience ”
CHANDRA G.
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378
TESTIMONIALS
May 3, 2019
“Excellent support and responsiveness. I’m very pleased. ”
MARIO D.
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379
TESTIMONIALS
May 3, 2019
“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”
RAY W.
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380
TESTIMONIALS
May 3, 2019
“The staff were very helpful, knowledgeable and kind . ”
FREIDA K.
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381
TESTIMONIALS
May 3, 2019
“I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”
GLEN L.
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382
TESTIMONIALS
May 3, 2019
“Happy with the service ”
PAUL P.
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383
TESTIMONIALS
May 3, 2019
“It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”
ANJAN R.
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384
TESTIMONIALS
May 3, 2019
“Overall good. Easy to use tools. Good level of communication and support ”
ROBERT Q.
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385
TESTIMONIALS
May 3, 2019
“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”
JAMIE O.
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386
TESTIMONIALS
May 3, 2019
“I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”
PAIGE M.
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387
TESTIMONIALS
May 3, 2019
“Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”
MIKAYLA F.
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388
TESTIMONIALS
May 3, 2019
“Very pleasant and personable. Could not be any easier for me. ”
RICHARD G.
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389
TESTIMONIALS
May 3, 2019
“My experience has been great. ”
ELIZABETH C.
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390
TESTIMONIALS
May 3, 2019
“Awsome ”
PRGGY O.
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391
TESTIMONIALS
May 3, 2019
“I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”
LILLIE B.
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392
TESTIMONIALS
May 3, 2019
“It was great and helpful ”
ANGELA H.
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393
TESTIMONIALS
May 3, 2019
“We are very happy with the serves that we get from you, Thank you. ”
JAMES S.
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394
TESTIMONIALS
May 3, 2019
“Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”
NAVEED I.
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395
TESTIMONIALS
May 3, 2019
“Very friendly and quick to help me ”
KATHEY B.
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396
TESTIMONIALS
May 3, 2019
“Great service ”
MARTIN R.
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397
TESTIMONIALS
July 30, 2018
“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”
TED B.
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398
TESTIMONIALS
July 30, 2018
“Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”
SALLIE K.
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399
TESTIMONIALS
July 30, 2018
“Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”
ROCKY V.
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400
TESTIMONIALS
July 30, 2018
“I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”
TOM C.
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401
TESTIMONIALS
July 30, 2018
“Great service at a great price!”
PETER S.
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402
TESTIMONIALS
July 30, 2018
“Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”
CHRIS C.
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403
TESTIMONIALS
July 30, 2018
“I would highly recommend the agency to other people!”
LARRY P.
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404
TESTIMONIALS
July 30, 2018
“Very good, friendly helpful prompt service with very competitive prices”
DIANNA D.
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405
TESTIMONIALS
July 30, 2018
“Pricing is fantastic and the service to date has been even better!”
CHAD S.
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406
TESTIMONIALS
July 30, 2018
“Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”
MIKE A.
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407
TESTIMONIALS
July 30, 2018
“Wonderful. ..so easy and got it right!”
SUMMER F.
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408
TESTIMONIALS
July 30, 2018
“Agents are cordial, responsive, and knowledgeable.”
WILLIAM G.
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409
TESTIMONIALS
July 30, 2018
“Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”
CHRISTINE M.
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410
TESTIMONIALS
July 30, 2018
“I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”
LAUREN P.
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411
TESTIMONIALS
July 30, 2018
“I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”
FAIVEL P.
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412
TESTIMONIALS
July 30, 2018
“Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”
DAVID W.
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413
TESTIMONIALS
July 30, 2018
“Always helpful, knowledgeable and honest”
DONNA L.
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414
TESTIMONIALS
July 30, 2018
“Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”
THOMAS H.
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415
TESTIMONIALS
July 30, 2018
“Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”
JAMES C.
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416
TESTIMONIALS
July 30, 2018
“You're always responsive, and I know I can trust you.”
ELAINE S.
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417
TESTIMONIALS
July 30, 2018
“You are always there and ready to help.”
BETTY S.
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418
TESTIMONIALS
July 30, 2018
“Efficient, friendly staff! Handles all request promptly and accurately!”
WILLIAM G.
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419
TESTIMONIALS
July 30, 2018
“I enjoy doing business with Dusty as they are very polite and very efficient.”
JANE S.
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420
TESTIMONIALS
February 9, 2018
“I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”
ASHLEY B.
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421
TESTIMONIALS
February 9, 2018
“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”
TED B.
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422
TESTIMONIALS
February 9, 2018
“I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”
BRYAN S.
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423
TESTIMONIALS
February 9, 2018
“The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”
CHRISTOPHER R.
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424
TESTIMONIALS
February 9, 2018
“Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”
LINDA R.
424
We Rise above
the competition
see how we can help
keep your familY Protected
Sunrise over Rock State Park, TX
about
us
Come, meet our agents. See who's got the great state of Texas covered.
See What Our Clients
Had to Say About Us!
-
1
Brian D.
May 24, 2023
“Professional. Kind. Accurate and reliable answers.”
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2
Eliyahu V.
May 24, 2023
“Amazing”
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3
George M.
May 24, 2023
“Always a good experience never have had any issues.”
-
4
Gina S.
May 22, 2023
“Always friendly, and knowledgeable.”
-
5
Bob F.
May 10, 2023
“Very pleased. Kathy was a pleasure to work with.”
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6
Marc D.
May 10, 2023
“Very satisfied.”
-
7
Thomas P.
May 4, 2023
“Very helpful thank you for your help”
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8
Clint J.
May 4, 2023
“It's been an amazing experience. Easy transition to Allstate.”
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9
Stephen R.
May 4, 2023
“Very good”
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10
Linda S.
May 4, 2023
“Very good. Agent was able to answer all my questions.”
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11
Lucy W.
May 4, 2023
“Everything was great! Kathy Hamilton was wonderful to work with!”
-
12
Bill T.
April 28, 2023
“What nice people to talk to. I asked questions and you answered them very quickly. Great service.”
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13
Michael G.
April 19, 2023
“Very helpful to me ALWAYS and very friendly! I appreciate this!”
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14
Brett J.
April 19, 2023
“Experience was great, the process was short and quick and excellent customer service.”
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15
Evert L.
April 18, 2023
“It was awesome & got all my questions answered. Would recommend others to look you all up.”
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16
Donald C.
April 18, 2023
“I went to save some money, and then Scott saved me even more.”
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17
James F.
April 10, 2023
“I am often assisted by "Tiffany" when I call with a question or need to make a change on my auto or home policy. She is always professional, friendly and knowledgeable. But most appreciated is how responsive she is to my requests. I just wish everyone I deal with in today's world was a "Tiffany". Would she consider conducting classes for society's other service providers (ha)? Jim Fair””
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18
Jill E.
April 3, 2023
“I called in to discuss the autopay on my account and Scott offered to look over my policies. He ended up finding savings in my auto policy that hadn’t been applied yet and was able to help find more savings due to my car being barely driven annually/low mileage. Very helpful given rates continue to rise all around. Thanks Scott!”
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19
Floyd H.
April 3, 2023
“Your associates have always been there when I need answers. I couldn’t ask for anything more!”
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20
Michael G.
March 28, 2023
“Very nice and helpful all of the time!”
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21
Deandria G.
March 28, 2023
“I called about current insurance coverage and possible future coverage. My issue was promptly resolved and questions were answered thoroughly.”
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22
Yvonne U.
March 28, 2023
“Very satisfied. I think the Gentleman’s name was Scott and he was fabulous. Tiffany is wonderful too.”
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23
Lynn D.
March 28, 2023
“My agent Kathy Hamilton is very patient and thorough when she's going over the policies and helping me make the right selection for my particular needs. She's very knowledgeable in both auto and home policies and explains the details so I can compare "Apples to Apples" I highly recommend her as an agent.”
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24
Sandy T.
March 27, 2023
“Knowable and professional about questions and concerns.”
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25
Michael F.
March 27, 2023
“Confident, knowledgable, and caring.”
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26
Sandy M.
March 27, 2023
“Devin was awesome!”
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27
MaryGail G.
March 27, 2023
“Great service and price.”
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28
Kenneth J.
March 22, 2023
“I had a great experience and the information that I received was very helpful to me.”
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29
Christopher R.
March 22, 2023
“An excellent experience as always. The questions asked were answered at the time of the call and even more, the information was understood as provided!”
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30
Elaine R.
March 22, 2023
“I appreciated being treated like a valued customer by Scott Lawson. He was helpful and his assistance was just what we needed to feel like we have a personal relationship with Allstate! Thank you!”
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31
James S.
March 22, 2023
“Allstate has always been a sound company to work with. The Dusty Wallace agency staff have been up front and always there to serve.”
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32
Jason D.
March 15, 2023
“Tiffany and the team were amazing for working with me. I lost my job and was on the ropes but I am happy knowing I had yall in my corner and that you helped relieve some of the stress I had. Just from the bottom of my heart I thank you all again.”
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33
Oscar G.
March 15, 2023
“Devin Appears and demonstrated to know the issues and needs of he customer very well.”
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34
Daniel P.
March 14, 2023
“Great! I appreciated her checking with me about my renewal. It was very kind of her.”
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35
Ajay G.
March 13, 2023
“Great service”
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36
Stuart C.
March 8, 2023
“Very helpful.”
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37
Barbara J.
March 3, 2023
“Very good!”
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38
Shirley L.
March 3, 2023
“Devan was the perfect person to work with. She as kind, understanding, and very patient with me. She walked me through the insurance with me and explained everything. I appreciated her caring about my needs and when I need information in the future I will be sure to contact her. Tiffany has always been there for me. She knows what I need and makes sure I get the type of insurance needed. She alway returns my calls and that is important to me.”
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39
Sam Y.
March 2, 2023
“I felt I was listened to, and that she was trying to help.”
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40
Valerine C.
March 2, 2023
“The person I spoke with explained my insurance rate increase very thoroughly. I was prepared to shop my policy, but don't feel I need to at this time.”
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41
Jim D.
March 2, 2023
“Devin Prestridge was efficient and knowledgeable about my insurance needs. She was timely and accurate in every detail.”
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42
Story S.
March 1, 2023
“Devin is knowledgeable, considerate, and patient. I sincerely appreciate her help with switching my insurance from Arkansas to Texas - making the transition a smooth one.”
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43
James F.
March 1, 2023
“Staff is friendly and very accommodating. Has answered all my questions!”
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44
Jean K.
February 17, 2023
“Jon Link was very helpful and answered any questions I had. He made the process of switching to Allstate smooth and easy. He gathered all my information, and he took care of the rest. It was a great experience, and I wish I had switched sooner. Thank you for the excellent service, Jon!”
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45
Richard D.
February 16, 2023
“Very helpful in helping my grandson reduce his automobile insurance with adding rental insurance.”
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46
Lawrence L.
February 16, 2023
“Great”
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47
Darlene R.
February 14, 2023
“Tiffany kept her calendar date to call me back at a scheduled time to review my residence insurance. I was briefed on the limits and described items. I appreciated the overview so I could be best informed of new or possible additions to my policy should I choose. Allstate has provided me with excellent service and the outstanding people standing as representatives.”
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48
Melody C.
February 14, 2023
“My request was handled quickly with professionalism from Kathy.”
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49
Jimmy H.
February 14, 2023
“Good”
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50
Joseph C.
January 30, 2023
“Good so far. Your team was professional. ”
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51
Narcis C.
January 30, 2023
“Outstanding; I will recommend your services to anyone that I know.”
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52
Barry C.
January 27, 2023
“Tiffany called me back within 10 minutes after leaving a message. She took my payment right away and sent reciept. She was very kind and professional!! ”
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53
Dolores M.
January 19, 2023
“It was great and fast and is going to save us some money.”
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54
David B.
January 19, 2023
“Super helpful staff, friendly and quick to respond.”
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55
D. Granata
January 19, 2023
“It was a pleasure discussing my policy with Tiffany! Her professional skills of clear concise communication, her kind professional demeanor, and resolving any concerns in a positive way, keeps me as an Allstate Customer. Thank you, Dusty Wallace, for hiring her as she is definitely an asset to your team!”
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56
Karen S.
January 12, 2023
“Tiffany was very helpful and pleasant in answering my questions.”
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57
Suzanne P.
January 11, 2023
“Got me copies of policies fast. ”
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58
Steve M.
January 10, 2023
“Great to be able to move our home ins back with Dusty Wallace. ”
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59
Michael O.
January 9, 2023
“Kathy was wonderful to work with; attentive and knowledgeable, quick to respond. ”
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60
Steven K.
January 4, 2023
“Tiffany Low was amazing. She explained everything in detail, was very patient with me, and was really pleasant to speak and converse with. She's a tremendous asset to your organization. Thanks again Tiffany! ”
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61
Kelly N.
December 19, 2022
“Tiffany is always kind and very helpful.”
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62
Pradeep D.
December 16, 2022
“Tiffany is always professional and prompt with policy requests and changes. Excellent service.”
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63
Alice M.
December 16, 2022
“Devin is patient, confident and thorough. She is prompt in returning calls. Loved doing business with her.”
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64
Karen C.
December 5, 2022
“Always great”
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65
Sheila L.
November 18, 2022
“Tiffany is and has always been so helpful. Thank you.”
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66
Thomas C.
November 16, 2022
“You guys are responsive.”
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67
Bruce D.
November 15, 2022
“Very satisfied with the level of professionalism and courtesy, as well as prompt service. Good value as well!”
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68
Alicia C.
November 15, 2022
“Tiffany helped me immediately!! It was reassuring to know that I have coverage on my new vehicle!!”
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69
Mohan P.
November 15, 2022
“Great!”
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70
Marjorie A.
November 15, 2022
“Devin Prestridge was very helpful with transferring my insurance to Allstate.”
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71
Emily D.
November 7, 2022
“Tiffany was INSANELY quick to respond to help me fix my mistakes! I am so grateful she made the process quick and easy!!!”
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72
Suzanne H.
November 7, 2022
“Amazing experience with Tiffany at Allstate. She’s very responsive and I can’t thank her enough for her time and effort. You can really feel she’s dedicated to making sure that you are happy.”
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73
Nate C.
October 25, 2022
“Devin was very responsive and collaborative. She worked with us to evaluate different options and set up the coverage we needed. Thanks!”
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74
Debbie C.
October 24, 2022
“Very good. Nice people. Very professional.”
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75
Oleg C.
October 24, 2022
“Good customer service.”
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76
Adele L.
October 24, 2022
“Kathy is always so helpful, courteous and efficient, which is much appreciated!”
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77
Patricia K.
October 24, 2022
“Tiffany was helpful and answered all my questions.”
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78
Juan M.
October 14, 2022
“Kathy goes out of her way to help. This is the second time I have used Kathy and your agency. Will recommend you to all to the rest of my family. Thank you!”
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79
Jennifer G.
October 11, 2022
“Tiffany is always so helpful with all of my requests and questions. Wonderful customer service...especially given the poor customer service offered by so many right now.”
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80
Suzanne B.
October 7, 2022
“Kathy Hamilton is extremely knowledgeable about insurances and what plan would work best for me and my husband. Loved her in person connection with getting our new policy. She really made this transition easy for us.”
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81
Rhonda A.
September 26, 2022
“Tiffany was very helpful and quick to follow up with the document I needed.”
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82
Absalon P.
September 24, 2022
“Excellent, all my questions have been answered clearly. When the first time Kathleen Hamilton called me and gave me their quotations on my two vehicles, she presented it simply and clearly.”
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83
Dena F.
September 23, 2022
“Call was quick and request was handled easily.”
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84
Brian C.
September 20, 2022
“Tiffany is always helpful and professional in her responses.”
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85
Alan L.
September 20, 2022
“Tiffany is always so very helpful. Thanks Tiffany”
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86
Lawrence R.
September 20, 2022
“Tiffany found an additional savings on our auto policy. Well done!”
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87
Billy B.
September 19, 2022
“Tiffany always help sell whenever I call. She is great!”
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88
Elaine R.
September 16, 2022
“I felt my inquiry was handled quickly and professionally by Kathy!”
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89
Rose D.
September 15, 2022
“Kathy was very helpful and kind. Great customer service!”
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90
Steve S.
September 14, 2022
“Always nice, efficient, and courteous.”
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91
Jasper E.
September 13, 2022
“Excellent customer service”
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92
Crystal O.
September 12, 2022
“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”
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93
Mohan P.
September 12, 2022
“
Kathy is always so helpful and patient with her time.” -
94
Melody C.
September 8, 2022
“I came into the office extremely frustrated over my past insurance company...Kathy was wonderful and helped me become an Allstate customer.”
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95
Brian C.
September 8, 2022
“Positive”
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96
Jordan S.
September 8, 2022
“Kathy Hamilton is super helpful and awesome to work with!”
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97
Alice A.
September 7, 2022
“Very helpful”
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98
Shirley L.
September 6, 2022
“Tiffany worked me through a **** that I knew nothing about. She called and kept me up on everything that was being done that could be. She Answered all my questions and if she did not know the answer, she found it for me by going all the way she could. Allstate is a great place for insurance because everyone I have talked to are friendly, professional, and caring”
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99
David G.
August 25, 2022
“
Great” -
100
Kevin S.
August 24, 2022
“
Very fast and easy!!” -
101
Troy S.
August 19, 2022
“Sam and Kathy were both professional and helpful. I appreciated the helpful advice on my other than ordinary circumstances.”
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102
Mario D.
August 18, 2022
“
Tiffany solved my problem effectively and quickly. Thank you.” -
103
John C.
August 16, 2022
“
Tiffany has been very helpful navigating our unique situation.” -
104
Phillip J.
March 31, 2022
“Very patient and helpful”
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105
Abel S.
March 25, 2022
“Very professional and very helpful”
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106
Robin R.
March 25, 2022
“Tiffany answered my questions and was able to help us save some money.”
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107
Brooks M.
March 25, 2022
“Immediate response from Tiffany”
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108
Michael L.
March 24, 2022
“I had a terrible time getting a locksmith reimbursement through Allstate customer service/claims. I called Tiffany Low to help me and it was taken care of very quickly. The people at customer service were not helpful at all, but your agency was great.”
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109
Shaleen S.
March 23, 2022
“Always stellar!!”
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110
Jimmie J.
March 23, 2022
“Tiffany was very prompt, professional, friendly, and helpful. She is an asset to your insurance agency.”
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111
Lynn D.
March 22, 2022
“Kathy Hamilton is an extremely knowledgeable and patient agent. ..she answered all of my questions promptly and made me feel extremely comfortable in my choices...I never felt pressured or rushed...I'm not tech-savvy and she never minds helping me navigate the website...Dusty Wallace Allstate is very lucky to have her and I know she will make you feel as special...”
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112
Celine W.
March 22, 2022
“Very personable”
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113
Thomas C.
March 18, 2022
“I called in to determine if the purchase (and replacement) of a car on my policy would have a significant impact on my premium. Tiffany took my request and gave me a quick answer. A simple request. A quick and friendly answer. So great.”
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114
Sandra M.
March 18, 2022
“Have appreciated the friendliness of the staff and outstanding service we have received for many years.”
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115
Anthony R.
March 18, 2022
“Tiffany made my experience easy, comfortable, quick, and effortless.”
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116
Sandy T.
March 16, 2022
“Kathy Hamilton is professional, knowledgeable and responds quickly. It’s a pleasure experience doing business with her.”
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117
Michael O.
March 7, 2022
“Excellent”
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118
Oscar J.
February 28, 2022
“Glad to do business with The Dusty Wallace Insurance Agency. Always prompt and very professional in addressing my concerns.”
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119
Kim G.
February 21, 2022
“Dusty Wallace quoted my automobile and homeowner’s insurance offering me detailed quotes and options to fit my needs, exceeding other competitors that I contacted. Dusty and his agency offered excellent service, listened, and made the process very easy! They are always very personable and professional. I would highly recommend Dusty Wallace Insurance Agency to my friends and family. Many thanks to Dusty and his team.”
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120
John C.
February 15, 2022
“Excellent service as always!!! Tiffany is the best!!!”
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121
Pradeep D.
February 11, 2022
“Kathy Hamilton was quick to understand my requirement for General Liability coverage for my LLC. She researched and procured the policy in a couple of hours. Great job!”
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122
Jason N.
February 11, 2022
“Great!!!”
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123
Thomas H.
February 10, 2022
“Greatness...”
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124
Lee F.
February 4, 2022
“Kathy has preserved through two moves for us. She stuck with it. Very professional and thoughtful.”
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125
Larry W.
February 4, 2022
“Great job!”
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126
Lisa M.
February 1, 2022
“Quick, efficient & professional. Very easy to work with.”
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127
Stanford S.
January 26, 2022
“Glad to get a human on the phone. Tiffany took care of my needs well.”
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128
Glenn W.
January 19, 2022
“Tiffany was very helpful, and everything went very smoothly. I have stayed with Allstate for many years, because of the excellent and friendly customer service. They also have very competitive prices.”
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129
Renee D.
January 19, 2022
“My questions were answered.”
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130
Jerald E.
January 17, 2022
“Great.”
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131
Brandon R.
January 17, 2022
“The responses to my inquiries are timely and they have been helpful on any claims that I have filed.”
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132
Mirian R.
January 17, 2022
“I’m very happy with your service.”
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133
William W.
January 17, 2022
“An excellent source of help for an old man with limited tech response skills, but I got it done with her? Thank you so much for your patience. Have Mr. Wallace give you all kinds of raises and maybe a trip to St. Martin's... ”
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134
Sandra M.
January 13, 2022
“Well explained.”
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135
Gary T.
January 13, 2022
“Very helpful and knowledgeable! Thank you.”
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136
Alyson H.
January 7, 2022
“It has always been a great experience!”
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137
David C.
January 7, 2022
“Very friendly staff and attention to my needs.”
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138
Melissa G.
January 7, 2022
“Stacy has been professional and knowledgeable throughout this whole process. She has been kind and helpful every step of the way. Thank you.”
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139
Denise O.
January 7, 2022
“Kathy Hamilton is THE BEST!! I'd adopt her if I wasn't so old!!😂”
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140
John C.
January 5, 2022
“As a recent widow, I've had several questions regarding my insurance policies. I've always gotten quick responses to my questions. I do like to call and talk to a real person as opposed to a computer, so this office has always been there for me. I have my home and auto insurance with Dusty Wallace.”
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141
William W.
January 3, 2022
“Great help navigating the world of driving at 74!”
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142
Jason M.
December 27, 2021
“Good experience changing over to a milewise auto policy.”
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143
Jill K.
December 21, 2021
“You all are always immediately ready for answers, friendly…a joy to talk to!”
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144
Steven B.
December 17, 2021
“I've been with you for a few years now and I have recommended you to at least two other people who now have their policies with you. Recently I've had a lot of activity putting cars on and taking them off my account as well as adding special provisions and it has been very easy. Stacy has been helping me and she's been doing a wonderful job. She's answering all my questions even when I felt like I was dragging out the phone call. Terrific personality and customer service.”
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145
Anjan R.
December 16, 2021
“Called Dusty Wallace to get my claims experience letter for the Auto policies I have with them. Stacey was very helpful in getting them to me in a timely fashion. Their help was highly appreciated”
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146
Jan M.
November 18, 2021
“Tiffany is always helpful and all so very pleasant with my difficult requests. I am thankful!”
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147
Esperanza R.
October 22, 2021
“Thank you.”
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148
Abel S.
October 13, 2021
“Your staff is awesome. They helped me with my Home Insurance Policy and worked hard to make it happen. Great folks! Thank you!”
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149
Siddharth C.
October 13, 2021
“I feel like I am treated like family and my accounts are managed in an excellent manner.”
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150
James S.
August 30, 2021
“Very Satisfied!”
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151
Lawrence R.
August 30, 2021
“Agent is new to the office so needed to research every question, but did so quickly and professionally.”
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152
Rick P.
August 30, 2021
“Great service, great people!”
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153
Philip G.
March 9, 2021
“Quick informative and professional”
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154
Arnold Judkins
March 9, 2021
“Very Helpful! Would recommend it to Family and Friends.”
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155
Steve M.
March 9, 2021
“Always friendly, knowledgeable staff and questions/needs addressed quickly!”
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156
Austin P.
February 23, 2021
“Excellent communication and quick responses. Everything you need in an agent!”
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157
Alan L.
December 24, 2020
“very pleasant experience.”
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158
Amy K.
December 18, 2020
“Pleasant experience always. Spoken with several people, each always competent and professional.”
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159
Kevin S
December 18, 2020
“Ellen is great, and very informative about your services. Nothing better than saving money.”
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160
David W.
December 18, 2020
“Recently sold my home and the home inspector did not pass the roof for hail damage. First Allstate inspection (Virtually). Two professional roofers agreed with the home inspector, Allstate did not. After Cathy expedited my call and got my claim reopened, we were able to get an Allstate employee to inspect the roof, not virtually. After a discussion with my roofer, they agreed to replace the roof. Cathy and Tiffany were excellent with their customer service and willingness to help. That is why I sent them cookies in appreciation!!! If it were not for these two ladies I would have lost all confidence in Allstate after being a 29-year customer.”
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161
Maan B.
December 18, 2020
“Thanks for always being very helpful!”
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162
Valerine Conerly
December 18, 2020
“I was very impressed with Ellen. I've gotten quotes several times and it wasn't the right time. But after getting fed up with Travelers, she gave me a quote for auto and home that was affordable. So I moved my policies. She's always responsive and answers all my questions.”
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163
Timothy C.
December 18, 2020
“5/5 service!!”
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164
Ron D.
November 3, 2020
“The folks at this insurance office always make you feel welcome and are happy to help with any issue. They are very courteous and professional.”
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165
David W.
October 20, 2020
“Called the office twice and both times Tiffany was very helpful. First, call she instructed me to call a roofer before I opened a claim. The second call was to advise her that the roofer said the roof had hail damage and was in need of repair. Tiffany entered my claim while I was on the phone. Very easy process. Waiting for the claims office to call me to schedule an inspector.”
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166
Dan D.
October 20, 2020
“Allison Swinchatt is always helpful and pleasant to talk to as well as the whole agency”
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167
Erika A
October 20, 2020
“Very helpful!”
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168
Michael S.
October 20, 2020
“It was so easy to discuss my need, I appreciated the friendly and great service! Excellent Customer focused service!”
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169
Eileen S.
October 13, 2020
“My experiences with Dusty Wallace Insurance are consistently professional and helpful. Allison and the rest of the staff care about giving me the best service!”
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170
Robert T.
October 7, 2020
“Positive experience in every way. Took all the time needed to respond to my questions. Very professional, knowledgeable an thorough”
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171
Thomas C.
September 29, 2020
“Allstate stepped up and provided a very strong level of coverage for some wind damage to our roof this summer.”
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172
Mary H.
September 29, 2020
“Tiffany is great. Very efficient and friendly!”
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173
Mary G.
September 29, 2020
“Thanks for all the help that was given to me for our insurance questions and needs.”
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174
Donna G.
September 29, 2020
“So far so good. Dusty Wallace's team has alway been great to work with & set the standards of customer service high. I really do feel like I'm in good hands. Very professional and polite. Exactly what I look for when dealing with my insurance needs.”
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175
Cheryl H.
September 29, 2020
“Always helpful”
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176
Brooks M.
September 17, 2020
“Great, friendly support!”
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177
Hope H.
September 16, 2020
“Very informative! Very much appreciate these services.”
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178
Marion T.
September 16, 2020
“I feel very good, every time I call, I get good and quick answers to everything. Thank you”
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179
Anna M.
September 14, 2020
“Ellen was very helpful!”
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180
Christopher J.
September 8, 2020
“Your agency is always responsive, competitive, and great to deal with!”
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181
Taneisha M.
September 4, 2020
“Ellen has been great and very responsive in this process!”
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182
Sheana C.
September 3, 2020
“I was very happy with the attention and service I received.”
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183
Armendia C.
August 26, 2020
“They are always helpful and ready to up with our needs!”
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184
Stephen L.
August 17, 2020
“I am very happy at the services that are provided at Dusty Wallace Allstate Insurance. They are very helpful and friendly to their customers. I would recommend them to my friend and family.”
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185
Oscar J.
August 14, 2020
“The Dusty Wallace Agency is always very responsive to my calls for information and I always get the answers that I need.”
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186
Mark S.
August 14, 2020
“Helped me and my brother out. Thank you so much for letting me know all my options and taking the time to explain benefits and coverage with me!”
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187
Mary L.
July 27, 2020
“Kathy Hamilton is awesome! She is very thorough and makes sure we are on track.”
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188
Esther N.
July 27, 2020
“Very happy to have switched to Allstate. Thanks for all you do for your customers.”
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189
Elizabeth F.
July 27, 2020
“I am very please with your staff and the care they demonstrated during my need for a new roof. Everything was worked in a timely matter. Thank you so much and may God bless the Allstate crew.”
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190
Minesh P.
July 27, 2020
“Very helpful!!”
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191
Kathleen H.
June 16, 2020
“It was handled very efficiently. Email the next day confirmed payment!”
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192
Todd H.
June 16, 2020
“Anytime I contact the office I am treated professionally and feel like I am their most important client. Dusty has been my agent for close to 6 years.”
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193
David T.
June 16, 2020
“Our experience with Dusty Wallace Allstate Agency has always been good and fair!”
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194
Daniel O.
June 5, 2020
“Absolutely great services!”
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195
Coeta and Richard R.
May 7, 2020
“Time was taken to review auto insurance costs to see if it could be reduced. Very appreciated. Felt I got the attention I asked for!”
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196
John C.
May 5, 2020
“Excellent service again. Thank you very much!”
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197
Andrea T.
May 5, 2020
“They were extremely helpful!”
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198
Teresa S.
April 29, 2020
“Everything I would have expected.”
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199
Karen S.
April 14, 2020
“Their staff is so friendly and extremely helpful!”
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200
Donna G.
April 14, 2020
“My Agent and his office are experienced and knowledgeable professionals. I feel very confident that they have an understanding of my needs. Dusty Wallace's Allstate provides exceptional customer service.”
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201
Joe S.
April 14, 2020
“Good follow up. Polite and professional.”
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202
Kirk R.
March 30, 2020
“Always super helpful and patient. I love this agency.”
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203
Lori B.
March 30, 2020
“Handle my insurance quickly!”
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204
Julia S.
March 30, 2020
“The staff I talked with were helpful getting my claim turned in for us which was so helpful!”
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205
Brooks M.
March 16, 2020
“Allison was cheerful and knowledgeable, showing great patience in my confusion.”
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206
Janice Jenkins
March 16, 2020
“Everyone is always very nice on the phone. They are always respectful and considerate. So far. I love the prices. We, seniors, need good prices. I appreciate my agent "taking care" of me by phone and listening to what I have to say. Thank you!”
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207
Denice K.
March 16, 2020
“Excellent! Always very efficient, courteous and helpful.”
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208
Ricardo H.
March 16, 2020
“Agency provided professional services and affordable insurance prices. Very pleasant communication and rapid response. It's my first experience with Allstate Insurance and looking forward to a very long business relationship.”
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209
Virginia King
March 16, 2020
“Very easy and pain-free. Glad I did it.”
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210
Grace B.
March 16, 2020
“My experience is great.”
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211
David W.
March 16, 2020
“Great - good coverage at a good price. I like the Allstate site.”
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212
David G.
February 24, 2020
“No problems.”
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213
Michael G.
February 24, 2020
“Everyone in this office is very nice, polite, and always so very helpful! I appreciate this so much!”
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214
Keith F.
February 21, 2020
“Very good experience, my issue was handled professionally and efficiently.”
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215
Erik L.
February 17, 2020
“Great! I appreciate how helpful you were with going through coverage options. It helped me make a decision that works well for me.”
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216
James M.
February 17, 2020
“Awesome experience with Dusty Wallace Agency”
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217
Grace T.
February 6, 2020
“For the first time ever I really enjoyed talking insurance.”
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218
Jennifer W.
February 5, 2020
“Kathy is so personal and really listens and answers questions patiently - she is truly customer-focused!”
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219
Oleg C.
February 5, 2020
“Very satisfied!!!”
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220
Robert S.
February 5, 2020
“Staff is knowledgeable and easy to talk with!”
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221
Thomas H
January 29, 2020
“Always help me out when I call for insurance needs would highly recommend this agency.”
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222
Kevin D.
January 29, 2020
“Ellen was fatastic great personality attention to detail and very prompt”
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223
Patricia W.
January 27, 2020
“Allison was very nice and very helpful, she answered all of my questions concerning by policies and even did some checking on my coverage on both my insurance policies, rental and auto ins.policies. She was very professional and patient and courteous at all times. I think she is a great asset to the Dusty Wallace office and Allstate Insurance company”
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224
Erik L.
January 23, 2020
“John & Cathy were very helpful with as they assisted me with understanding my policy premium.”
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225
Barbara G.
January 21, 2020
“So far it has been excellent.”
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226
Scott H.
January 21, 2020
“Like I'm doing business with the right people”
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227
Freida K.
January 16, 2020
“Kathy Hamilton helped with my car insurance policy, reviewed it, answered all my questions. Kathy was very knowledgeable, kind and very helpful.”
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228
John C.
January 16, 2020
“Excellent service. Thank you. ”
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229
Steve M.
January 8, 2020
“Staff clarified questions I had o our new auto coverage.”
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230
Giddel A.
January 8, 2020
“Always great customer service!”
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231
Michael C.
January 8, 2020
“Your staff is what has truly set you apart from other insurance providers to me.”
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232
Edward W.
January 8, 2020
“Very helpful”
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233
Robert L.
January 8, 2020
“Always friendly and helpful. Professionals who take care of your questions promptly! ”
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234
Jill K.
December 20, 2019
“My experience is always wonderful & needs are met with proficiency. Thank you, Dusty Wallace!”
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235
John C.
December 11, 2019
“John Lewis made the transfer process easy for us and the Allstate rates are very competitive.”
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236
Leo L.
December 11, 2019
“Great company to work with – very nice office staff.”
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237
Jeannette M.
December 10, 2019
“Just last weekend I recommended him to my nephew.”
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238
Roxanna C.
December 2, 2019
“Helped me with all my questions and made me feel very comfortable with my decision. Thank you!”
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239
Kalpana I.
December 2, 2019
“Very helpful and efficient!! Thank you.”
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240
Rhonda F.
November 25, 2019
“Always a pleasure to call for any reason.”
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241
Jackie C.
November 21, 2019
“Very good, as usual. Y'all are always helpful and nice to us.”
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242
Kathy M.
November 21, 2019
“We’ve had Allstate insurance and have used this agency for 20+ years. Great experience.”
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243
Michael O.
November 21, 2019
“The people in the office have always been good to work with and quick to respond.”
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244
Gregory B.
November 11, 2019
“The service was exceptional!!”
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245
Robert L.
November 11, 2019
“Great crew, excellent service, keep up the great work!”
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246
Alan M.
November 11, 2019
“Very satisfied with the service and exceptional policy.”
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247
Bergeson D.
November 11, 2019
“Your team has always responded quickly with the information requested. We appreciate your efforts!”
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248
Bill V.
November 7, 2019
“I appreciated assistance with my homeowners' insurance.”
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249
Devin S.
November 7, 2019
“Ms. Ellen has been very helpful and knowledgeable answering all of my questions. She has been forthcoming and honest with me throughout the whole process. I appreciate her professionalism while not being overbearing or pushy.”
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250
Emily D.
October 23, 2019
“I’ve had to make changes to my policy lately and EVERYONE I have talked to at this office has been so kind and helpful. I was blown away with how simple they made removing and adding a new vehicle to my policy! Would recommend based on the excellent customer service!”
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251
Gary U.
October 16, 2019
“As always, professional and responsive. Thanks again for your assistance on our needs.”
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252
Mark T.
October 14, 2019
“Positive & professional”
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253
Deborah C.
October 10, 2019
“Kathy Hamilton was extremely helpful. She answered all my questions and provided outstanding customer service. Thank you very much!”
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254
Lori B.
October 10, 2019
“Good- handle everything in a timely manner.”
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255
Arlene W.
October 10, 2019
“I have enjoyed doing business with Wallace Insurance Agency. Cathy and I have enjoyed taking care of my insurance.”
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256
Nancy H.
October 10, 2019
“At Kathy"s suggestion, I added water backup protection. Within a week of moving to my new home, I had my first ever water back up. She's a lifesaver!”
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257
Judy T.
October 9, 2019
“I worked with Allison to reinstate my homeowner's insurance and add a rental property and auto policy to the mix. She handled everything and answered all of my questions. My experience working with her was exceptional”
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258
Patti S.
October 7, 2019
“Very good. Ellen was very helpful and informative.”
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259
Janice J.
October 3, 2019
“Everyone seems very caring; giving the best deals possible.”
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260
Hector L.
October 2, 2019
“Great customer service thanks.”
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261
Reggie M.
October 1, 2019
“Excellent, professional, on time and friendly service. Thank you!”
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262
Lisa L.
October 1, 2019
“Always helpful”
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263
Charlene G.
September 26, 2019
“Dusty Wallace Insurance is a awesome insurance company I would recommend them to family and friends.”
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264
Fanta M.
September 26, 2019
“After such a disaster, my Dusty Wallace Insurance team put hope back into my situation”
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265
Woo Ho L.
September 16, 2019
“I called the agency to ask questions, and they followed my questions and completed work I asked.”
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266
Elsie B.
September 16, 2019
“Very helpful.”
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267
Fred A.
September 16, 2019
“Follow up was great. Answered all my multiple questions. The experience was very pleasing and professional. Ellen is an outstanding professional.”
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268
Pamela W.
September 5, 2019
“Claim took a bit longer than we had hoped but you guys were there every step of the way and saw to it that we were informed of everything along the way. We had a great outcome in the court room. Kyle was great, informative, knowledgeable, encouraging, and his experience was greatly appreciated.”
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269
Edward W.
September 5, 2019
“Great experience and saved me money. Very professional approach and the whole office staff was helpful. There was some confusion on my part because I am old and out of date but everything was explained to my satisfaction.”
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270
Andrea T.
August 29, 2019
“Good was very helpful.”
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271
Andrea Thomas
August 27, 2019
“Good was very helpful”
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272
Cynthia P.
August 27, 2019
“Omg this has to be the best experience I have ever had with an agency Thank you so very much. Such kind and caring people”
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273
Meghan H.
August 26, 2019
“Always great!”
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274
Carol V.
August 26, 2019
“Very pleased.”
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275
Wilma Jean W.
August 22, 2019
“I am so happy to be a part of the Dusty Wallace Insurance Family. You are the BEST! God bless you and many THANKS”
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276
Robert L.
August 19, 2019
“Great service, great staff, a pleasure to work with thanks.”
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277
Christolyn T.
August 19, 2019
“I have received the absolute best service possible. Ellen is always so pleasant to talk to. I hate calling companies but when I call my calls are taken promptly and I feel as if I am a priority.”
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278
Antonio B.
August 13, 2019
“Very good impression.”
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279
Jason N.
August 13, 2019
“Really great agency. Since moving to Texas in 1996 I've been with 2 agencies prior to Dusty. Neither compares to this team.”
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280
Rich M.
August 13, 2019
“John Lewis was informative and helpful to me in moving from an insurance carrier I’ve had for more than ten years to AllState. I highly recommend him as an agent.”
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281
Jane S.
August 8, 2019
“I feel great about my experience with Dusty Wallace. Every time I request any insurance they're anxious to help me and don't waste any time completing my requests”
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282
Kathye G.
August 7, 2019
“Ellen Kleibrink is amazing was very delightful and helpful. She made sure that I received all my policy needs.”
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283
Dong C.
August 7, 2019
“Amount of payment is reasonable.”
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284
Julia S.
August 5, 2019
“Very good.”
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285
Maxie S.
August 1, 2019
“friendly, timely, thorough, professional.”
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286
Thomas C.
August 1, 2019
“I would recommend Dusty Wallace Insurance for three reasons: (1) claim service, (2) Allison, who takes care of most of my needs, and (3) accessibility/convenience (the office is literally 1/2 block from my home. Seriously, I have found the rates to be attractive and Allison has taken very good care of me. Allstate claim service has also gone above and beyond for a recent home water leak claim. I am happy.”
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287
Andy V.
August 1, 2019
“Awesome, always very responsive!”
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288
Lindsay S.
July 31, 2019
“Barbie was very helpful, efficient, and friendly. She's the exact reason I switched to Dusty Wallace.”
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289
Laurie H.
July 31, 2019
“Excellent customer service!”
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290
Jennifer J.
July 31, 2019
“The staff was efficient and helpful.”
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291
David W.
July 31, 2019
“Very good and not pushy.”
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292
Hua D.
July 24, 2019
“Very nice and professional!”
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293
Barbara G.
July 24, 2019
“Completely happy with my experience. Jeremy was very helpful in addressing all of my concerns. I am looking forward to my association with Allstate”
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294
Barbara G.
July 23, 2019
“I have just started the process of possibly changing my house and car insurance to Dusty Wallace Insurance. So far I am pleased with what I have learned. Will make my decision in a few days.”
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295
Juan O.
July 17, 2019
“Very professional”
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296
Anu R.
July 17, 2019
“It was a great to work with Allison. She was extremely helpful throughout the process.”
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297
Christian G.
July 16, 2019
“Very professional, very friendly. I would recommend Taylor to anyone who asks”
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298
Steven K.
July 12, 2019
“Barbie was excellent. Communicative and did a great job addressing my inquiries. Also promptly returned a call when asked. Thank you Barbie!”
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299
Thomas S.
July 11, 2019
“Ellen was exception, punctual and helped with every step. She was very patient as the previous insurance company was terrible to work with. Thank you Ellen!”
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300
Eric S.
July 11, 2019
“Barbie was very helpful and a pleasure to work with.”
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301
Michael Cox
July 8, 2019
“Wonderful people who do what they can to make your claim experience as stress-free as possible”
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302
Heike C.
July 8, 2019
“Forgot to pay the premium on an umbrella policy. Called and Sidney took care of it for me! Quick and easy. She also offered to set all my policies up for Easy Pay.”
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303
Robert J.
July 2, 2019
“Great customer relations and wonderful customer satisfaction”
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304
Maker A.
July 2, 2019
“I’m thankful for great service you provide. Great service experience”
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305
Bobby H.
July 2, 2019
“It is always a pleasure dealing with any of the staff at Dusty Wallace. Sydney was amazing as usual on this call.”
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306
Paul B.
July 2, 2019
“Transaction was handled perfect. Timely callback and modifying auto policy was smooth and painless.”
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307
Jeff D.
July 2, 2019
“Always great talking with the folks in this office!”
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308
Robert L.
July 2, 2019
“Taylor was terrific. Not pushy like many other companies I shopped. Answered all my questions and was very patient when I had to find documents etc. to answer her questions. I was not going to use Allstate due to a bad experience with another Allstate agent but she convinced me that I would have no such problems with this agency. I have been treated like an important client and that is what I expected.”
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309
Bobby H.
June 25, 2019
“Love how I am treated when I call in and how I am taken care of for my insurance needs when it comes to your staff. ”
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310
Russell R.
June 25, 2019
“ Great knowledgable people fabulous attitude! ”
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311
Thomas D.
June 25, 2019
“ Always helpful and courteous. Best rates I’ve found. I occasionally shop but end up staying ”
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312
Jeanette M.
June 25, 2019
“ I have been very pleased with Dusty Wallace. Thanks for all you do. ”
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313
Wilma H.
June 25, 2019
“Great all questions always answered.”
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314
Sandra I.
June 25, 2019
“Good.”
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315
Alex S.
June 25, 2019
“Great! everything was explained to me and Taylor was easy to work with. Thank you for saving me money!”
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316
David S.
June 18, 2019
“This office is great to work with. They always welcome in-person visits which is a nicer way to do business and helps go over different options”
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317
Vamsikrishna G.
June 14, 2019
“Allison was really helpful. She is really a sweet person and had given the best customer service. So now wholeheartedly I can recommend my friends and colleagues to Allison. Thank you.”
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318
Lenise H.
June 13, 2019
“I have been with you guys for over a year this is the first time I’ve had to file a claim OMG I was amazed at the ease of filing. The only I had to do was answer my phone. Barbie took care of everything and what she told me would take 24-48 hours was completed within 12. Service King called then Claims then Enterprise. Thank y’all so much.”
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319
Hector E.
June 13, 2019
“Sydney was extremely helpful.”
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320
Ranee V.
June 12, 2019
“Friendly and helpful”
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321
Timothy D.
June 12, 2019
“Excellent experience from start to finish. Very friendly and welcoming.”
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322
Jim F.
June 10, 2019
“Allison was very professional and most helpful with my car insurance issues. She assisted me in adjusting my auto policy to better reflect my current driving needs. Thank you Allison!”
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323
Larry R.
June 10, 2019
“I Love Dusty Wallace Insurance and my Rep. I only wish they would send me new insurance cards when the others are out. I am old and not really a computer person”
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324
Kacie L.
June 10, 2019
“Taylor was extremely helpful with explains the policy to us we are first time home buyers this was all new and I’m very happy she took the time to explain everything.”
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325
Roland M.
June 3, 2019
“The young lady who answered the phone was awesome Sydney she handled my questions and responded with well thought answers brilliant sales job thank you.”
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326
Kathleen N.
May 30, 2019
“Quick, very helpful”
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327
Paul C.
May 30, 2019
“Very attentive agency. Thanks for the good service”
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328
Dennis P.
May 30, 2019
“Allison Rocks! My coverage was about to expire courtesy of a compromised and replaced credit card, and Allison's much appreciated proactive contact allowed me to fend off the unintended consequences. In the past I had used the annual policy route, but work variability directed me toward a month-to-month payment model. So, when the card was compromised and the account switched, I had totally forgotten the MtM model and only through Allison's reach out was disaster averted. On the care-and-handling side, Allison stayed with me and my problem until it was absolutely, positively resolved. And yes, it took more than just a few minutes to fix the issue, so tenacity is certainly a very valued trait with Mr. Wallace's Team. Many Thanks!”
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329
Victoria P.
May 30, 2019
“Always very friendly and helpful.”
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330
Pete W.
May 15, 2019
“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”
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331
Gracie G.
May 15, 2019
“Loved it!! Everyone that helped me made it so easy. . Thank Yall I'm so glad we switched ..Allison and Barbie thank you so much
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332
Jaime O.
May 14, 2019
“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients!”
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333
Amber S.
May 14, 2019
“Ellen was very helpful and has made changing insurance company's easy and painless.”
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334
Antonio J.
May 14, 2019
“We are happy with the service and will recommend to friends and family.”
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335
Mark I.
May 14, 2019
“Ellen provided excellent information and service start to finish!”
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336
Brian H.
May 14, 2019
“Good service”
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337
Pete W.
May 14, 2019
“Great organization to work with… Very easy to work with the people and they solve my problems very quickly. Nice job”
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338
Steven N.
May 14, 2019
“Getting Better. Allstate is expensive and you would expect the best from them”
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339
Paul M.
May 14, 2019
“I'm enjoying my experience with Allstate Insurance. The customer service and employees are very helpful”
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340
Dennis M.
May 14, 2019
“Very professional & knowledge”
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341
Benny S.
May 14, 2019
“I would say communications have gotten better than at the very beginning. It was nice meeting you personally, for the first time, since I joined Allstate”
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342
Krishnan R.
May 14, 2019
“No complaints”
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343
Margaret L.
May 14, 2019
“Very comfortable, easy. No stress”
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344
Yetta C.
May 14, 2019
“Very well”
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345
Andrea R.
May 14, 2019
“It's always great”
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346
Alberto T.
May 14, 2019
“Great”
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347
Andreanna T.
May 14, 2019
“I had a very good experience on the phone a few weeks ago. I had been experiencing some financial hardships, and the agency was very kind in allowing me to pay my insurance later than the due date.”
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348
Christine R.
May 14, 2019
“No claims, so limited contact, but the people in your office are great”
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349
Eva R.
May 14, 2019
“No complaints and all good. Appreciate the emails and update on my account. Of course not ever happy about increases but overall I am satisfied”
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350
Norris A.
May 14, 2019
“Great”
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351
Hugh B.
May 14, 2019
“I usually don’t volunteer but if asked I would recommend contacting you”
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352
James H.
May 14, 2019
“Dusty has been good about handling my Home and Auto insurance”
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353
Freida K.
May 14, 2019
“The staff were very helpful , knowledgeable and kind”
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354
Ray W.
May 14, 2019
“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u.”
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355
Richard S.
May 14, 2019
“Prior to moving my account to your office, I was ready to cut my relationship with Allstate. The team at your office exhibits the competency and professionalism which I had come to expect in my relationship with Allstate. I am please to tell you that they are the reason I have decided to continue my relationship with Allstate.”
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356
DAVID D.
May 3, 2019
“These folks take care of their customers, even when after moving to another state, we weren’t their customer anymore! That’s first class service! The very patient young lady that we spoke to really helped us out and managed to find records that we were pretty convinced were unfindable! What a superstar! ”
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357
WILLAM
May 3, 2019
“Ellens response, assistance, and persistence was exceptional and very helpful in making this important decision. Get should get an "11". ”
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358
LARRY P.
May 3, 2019
“I appreciate the experience and service provided from having a continuing relationship with your agency. ”
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359
KEVIN O.
May 3, 2019
“Every time I call, Allison has been extremely helpful and completely answered my question or gotten back to us either by phone or email when she has found out more. I feel like you have had our backs each time we’ve had an issue. We’ve been clients since 2014 and are very thankful we found you. ”
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360
FERNANDO F.
May 3, 2019
“In general y'all are great. Your respond promptly to any calls I make to your office. I rarely make claims but had to last year for hail damage to our home and one of my vehicles. All claims were processed and all is good now. Where I'm getting concerned is the cost of your policies. I recently received a quote for equivalent converage from another company that is associated with my employer, Hewlett Packard Enterprise. Their quote is much lower for equivalent coverage, deductibles, etc. I will be contacting y'all to discuss this and see if you can match or beat their prices otherwise I may have to change insurance providers. I want to give y'all a chance first because we have been your customer for many years but with that I must ensure that I'm spending my money wisely. I'll try to call you soon. ”
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361
JACKIE C.
May 3, 2019
“Your people are awesome! And, I mean it. You always show a willingness to work with us when we have issues. Regarding the accident that Donny was involved with earlier this month, thank you for being so quick to get things rolling for us. My Allstate contact, Paula Ritchey, has been good, too. ”
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362
SOUHEIL S.
May 3, 2019
“Very comfortable with my agent she is very easy going trying hard to get me the best deals .... I really appreciate her efforts and kindness... ”
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363
RHONDA W.
May 3, 2019
“I've been an insurance client for almost 30 years and had Allstate before and loved it (not sure why we ever changed) but you guys by far are the absolute BEST!!!! I am HUGE on customer service, probably because that's the service I also provide but I will never leave if I continue to receive this kind of service. I also sent my son, who also has is a client so keep up the GREAT work. Thanks for all you do Dusty Wallace and GANG! ”
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364
KAREN M.
May 3, 2019
“Your agency has always been great. Very helpful, friendly, has great rates and provides help promptly when needed. ”
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365
RUTH W.
May 3, 2019
“I filled one out in July Derek Is great goes over & above to search things out Derek great Personality,Patience most of all he shows care in what concerns you If he is not sure of something he goes the extra mile to find out the answer for you . Hats off to you Derek Att Keep up the good work !! ”
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366
NORMA H.
May 3, 2019
“Ellen was very nice since the moment I walked in. She did an awesome job for me as she provided and selected the right information to insured my cars. Plus the cost of the insurance is lower now. ”
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367
FARZAD L.
May 3, 2019
“I am happy with the suppprt and service I get from you. Always available and on the reach. Thx ”
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368
PATTI G.
May 3, 2019
“Enjoy the convenience of ebill but would rather not get solicitation emails for additional life/med/etc coverage. ”
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369
COETA R.
May 3, 2019
“I got help pronto to get auto insurance paid by check, our preferred way of paying premiums. Easy & pleasant. ”
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370
RICARDO O.
May 3, 2019
“Very polite ,professional and personal is always helpful. Thanks for the great service . ”
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371
ROSEMARY S.
May 3, 2019
“Allison went above and beyond what you would expect for an agent. She will always be my goto person to find additional insurance needs. She helped with two homes and our auto policy and was very patient with me. I love her service to my family. Thank you so much for saving us money on 3 policies. ”
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372
BEVERLY M.
May 3, 2019
“It was awesome the lady ellen kirbrink she was so very awesome .. i was at work couldnt be on the phone ..Im not good at answering my phone anyway .. She delt with me and text me cause i couldnt be on the phone .. sometimes i didnt even respond till the next day ...as fustrated that im sure i made her she never showed it once ... she was very kind worked hard and she worked hard for me ... i really really apperciate that ... ”
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373
DAVID S.
May 3, 2019
“So Far So Good! Always in the market for better rates. ”
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374
CHARLES W.
May 3, 2019
“Excellent ”
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375
JOSE G.
May 3, 2019
“She did a great job help me to get insurance. Seems about to move. She did it really easy ”
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376
MANSEL A.
May 3, 2019
“Your office was exemplary, as always, in taking care of everything. The repairs on the GMC Yukon look great. Thanks for being a great insurance provider. ”
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377
CHANDRA G.
May 3, 2019
“It is a pleasant experience ”
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378
MARIO D.
May 3, 2019
“Excellent support and responsiveness. I’m very pleased. ”
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379
RAY W.
May 3, 2019
“The people in the office on our last visit were a big help with our latest incident. With our history with Allstate since 1980, we have always had a lot of help when something happens. Thank u. ”
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380
FREIDA K.
May 3, 2019
“The staff were very helpful, knowledgeable and kind . ”
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381
GLEN L.
May 3, 2019
“I found dealing with Allison a pleasure. She treated me with respect and was quick to help me with any difficulty. When I phoned the agency the woman who answered was polite and nice. (I almost said warm but then I realized that there are 42 degrees of warm.) ”
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382
PAUL P.
May 3, 2019
“Happy with the service ”
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383
ANJAN R.
May 3, 2019
“It was great experience working with Ms. ALLISON from Dusty Wallace- All State agency. She was prompt in reverting back to emails and helping us in getting our insurance at the earliest possible. We immensely appreciate her efforts. ”
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384
ROBERT Q.
May 3, 2019
“Overall good. Easy to use tools. Good level of communication and support ”
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385
JAMIE O.
May 3, 2019
“Ellen was very patient and helpful with trying to assist me with my insurance quote. I would highly recommend her to future clients! ”
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386
PAIGE M.
May 3, 2019
“I am grateful to Allison and the rest of my Dusty Wallace team for always taking care of our insurance needs!! ”
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387
MIKAYLA F.
May 3, 2019
“Ellen was extremely helpful and made this process so easy for a first time insurance buyer like myself. Her kind personality was much appreciated. Thank you! ”
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388
RICHARD G.
May 3, 2019
“Very pleasant and personable. Could not be any easier for me. ”
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389
ELIZABETH C.
May 3, 2019
“My experience has been great. ”
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390
PRGGY O.
May 3, 2019
“Awsome ”
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391
LILLIE B.
May 3, 2019
“I am very appy with my agent, Allison Swinchatt. She was patient and thorough in her effort to enroll me in Allstate. Allison had ready answers to all my questions. ”
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392
ANGELA H.
May 3, 2019
“It was great and helpful ”
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393
JAMES S.
May 3, 2019
“We are very happy with the serves that we get from you, Thank you. ”
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394
NAVEED I.
May 3, 2019
“Was a very great and easy process of transition from old to this new insurance company. I hope you guys keep this up! ”
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395
KATHEY B.
May 3, 2019
“Very friendly and quick to help me ”
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396
MARTIN R.
May 3, 2019
“Great service ”
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397
TED B.
July 30, 2018
“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”
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398
SALLIE K.
July 30, 2018
“Mr. Dusty Wallace, you all have been great! I'm happy being a client at your agency.”
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399
ROCKY V.
July 30, 2018
“Dusty and his team have been there for me any time I have needed them, whether it be generating a claim or just asking questions. Great service from an agent who really cares!”
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400
TOM C.
July 30, 2018
“I felt great. like I was talking to someone who knew me, who knew my needs and was ready to provide me with what I needed.”
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401
PETER S.
July 30, 2018
“Great service at a great price!”
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402
CHRIS C.
July 30, 2018
“Staff were friendly and helpful and prompt at following up with us. Got us the best rates we could find.”
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403
LARRY P.
July 30, 2018
“I would highly recommend the agency to other people!”
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404
DIANNA D.
July 30, 2018
“Very good, friendly helpful prompt service with very competitive prices”
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405
CHAD S.
July 30, 2018
“Pricing is fantastic and the service to date has been even better!”
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406
MIKE A.
July 30, 2018
“Wonderful staff, pleasant atmosphere. Excellent resource for recommending contractors to address issues around the house that need attention. Thank you!!!”
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407
SUMMER F.
July 30, 2018
“Wonderful. ..so easy and got it right!”
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408
WILLIAM G.
July 30, 2018
“Agents are cordial, responsive, and knowledgeable.”
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409
CHRISTINE M.
July 30, 2018
“Allison was great and helped me with all my needs!! She helped me every step of the way. I did turn on referrals and was to receive a gift card but haven't yet.”
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410
LAUREN P.
July 30, 2018
“I found them attentive and prompt to handle my questions, concerns, or changes to my insurance.”
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411
FAIVEL P.
July 30, 2018
“I have already recommended a friend who is now a client of your agency. That in and of itself demonstrates my satisfaction with your agency.”
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412
DAVID W.
July 30, 2018
“Very professional and friendly staff. They are quick to assist when you have questions. Convenient location and office hours.”
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413
DONNA L.
July 30, 2018
“Always helpful, knowledgeable and honest”
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414
THOMAS H.
July 30, 2018
“Have never had a problem with getting the things I needed..always top notch..job well done to all of your crew…thanks for the hard work..”
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415
JAMES C.
July 30, 2018
“Dusty Wallace Insurance Agency has been breath of fresh air. I was with Nationwide for nearly 15 years and never really had much to compare them to till now. Your customer service is far superior than theirs both with your office and a company. Will definitely recommend you guys when the chance comes along.”
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416
ELAINE S.
July 30, 2018
“You're always responsive, and I know I can trust you.”
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417
BETTY S.
July 30, 2018
“You are always there and ready to help.”
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418
WILLIAM G.
July 30, 2018
“Efficient, friendly staff! Handles all request promptly and accurately!”
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419
JANE S.
July 30, 2018
“I enjoy doing business with Dusty as they are very polite and very efficient.”
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420
ASHLEY B.
February 9, 2018
“I worked with Peyton Oxford and made me feel extremely comfortable and confident about my problem (that was the other drivers fault). I was guided through the whole thing and she was there for me every step! Thank you so much for everything! :)”
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421
TED B.
February 9, 2018
“Appreciated the way your staff responded to my concerns after an exceptionally large towing bill, and then surprising me with full restitution vs what was originally expected. Appreciate their follow up.”
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422
BRYAN S.
February 9, 2018
“I have had nothing but the best experience possible. I am SO happy that I changed and I have already told friends and family about my experience. Thank you! :)”
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423
CHRISTOPHER R.
February 9, 2018
“The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.”
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424
LINDA R.
February 9, 2018
“Though I moved to Missouri a few years ago, I needed some help with proof of insurance from 2008, when I was still in Texas. Your office went out of their way to help me find the documentation we needed, your representative was professional, sympathetic to our situation, and very helpful! As always, excellent service from your agency.”
424
TOGETHER
HELPING
OTHERS
KEEP CALM AND KEEP FIGHTING!
WOKC has been tirelessly working since 1980 to bring joy to children impacted by cancer, with the hope of one day eradicating the disease altogether. WOKC offers various programs to support children and families affected by cancer. One of their most popular programs is the WOKC Summer Camp, where children can attend a week-long camp filled with fun activities and events, including swimming, canoeing, archery, arts and crafts, and more.
