The agents at the Dusty Wallace office were genuinely friendly and welcoming upon arrival. After the introductions, we began to discuss Life Insurance options. Boy, is there a ton of things to consider. They made the insurance options as clear as possible to this layman. They allowed me to leave without pushing me too hard to make a decision right there. That was nice. The follow-up call was about a week later. Again, not pushing, just asking where I was with the decision. Good, kind people, treating you as you would want.